Read genuine traveler ratings & reviews to find your perfect stay.
Posted onJun 21, 2026|Superior Room-st Georges View
Tori UKI've stayed at this hotel a few times now and you cannot beat its location. Straight out of the train station, turn right, and it's there. 5 mins walk to the shops and restaurants.
Rooms are adequate size, fairly basic but perfectly acceptable for a one night stay.
Bed was very comfy along with the pillows and bedding.
Bar lacks any atmosphere which is a shame. Reception staff are always ready to give you a great welcome.
Would recommend upgrading to get a St.George's view room.
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Price per night from:DKK 584
Posted onJul 28, 2026|Queen Room with Sofa Bed
Kirill ZolotovWe stayed at the **Hampton by Hilton Liverpool City Centre** and were generally pleased. The hotel is conveniently located almost right by Albert Dock and within walking distance of the city center, making it a good option for those who want to explore the city without excessive travel. From the very first moments, we liked that the staff was friendly and quickly helped with check-in, and the overall atmosphere in the hotel felt calm and modern.
The room turned out to be clean, tidy, and quite comfortable for relaxing after walks around Liverpool. The bed was comfortable, the room had everything necessary for a short trip, and the overall level of service left a pleasant impression. It's particularly convenient that the hotel is suitable for both tourist trips and business visits: getting to key places in the city is easy, and returning to the hotel in the evening is not difficult.
Breakfast was generally a bit weak. The selection of dishes was decent, the food was hot and fresh, and standard options included hot dishes, pastries, and drinks. However, it's worth noting that the breakfast area can get quite crowded in the mornings, and seating can sometimes be insufficient, so it might feel a bit cramped during peak hours. This isn't a critical drawback, but it is noticeable if you come at the busiest times.
The most contentious point was the parking. It's available, which is convenient, especially for a city center location, but we had to pay **£52** for it, which seemed far too expensive for one night. From a practical standpoint, having parking under the hotel is a plus because you don't have to search for a spot on the street, but the price left us feeling overcharged. This particular point spoiled the overall impression the most, although in all other aspects, the hotel is quite decent.
Otherwise, the Hampton by Hilton Liverpool City Centre can be considered a reliable and convenient option for a trip to Liverpool. It has a good location, decent rooms, a satisfactory breakfast, and polite staff. Apart from the high cost of parking, the hotel leaves an impression of comfortable city accommodation without unnecessary fuss. For a short stop, it's a very practical choice, especially if it's important to be close to attractions and not waste time on travel.
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Price per night from:DKK 411
Posted onApr 4, 2026
Anonymous User
I stayed at the Pullman Liverpool Hotel for one night as a last-minute booking after reading several reviews and watching a few TikTok videos—and I’m glad I did.
On arrival, I was greeted warmly, checked in quickly, and made my way up to my room without any hassle. I had emailed ahead requesting a nice view as it was my first time in Liverpool. I was placed on the 8th floor, which was great, but unfortunately my view overlooked the roof of another building. I did ask if this could be changed, but the hotel was fully booked due to the Easter break, which I completely understood.
The room itself was comfortable and overall made for a pleasant stay. The location is a big plus—just a short walk to the Liverpool Museum, bars, restaurants, the wheel, and plenty of shops for a bit of retail therapy.
Parking is quite expensive, but the hotel does stamp your ticket which gives you a discount. I checked in at 3:30pm, checked out at 12, and paid £18 for parking—without the discount, it could easily cost 5–8 times more.
Now for the negatives: cleanliness could definitely be improved. I met some of the cleaners when checking out—lovely, friendly staff—but the room needed more attention. There was dust on surfaces, hair on the tissue container, only two tissues left, the bathroom and mirrors weren’t cleaned thoroughly, and the shower gel hadn’t been refilled, so after a few pumps there was none left.
Overall, despite the cleaning issues, I had a pleasant stay and would definitely consider staying here again.
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Price per night from:DKK 532
Posted onAug 28, 2026|Twin Room
Guest UserThis hotel is lovely, well-situated and incredibly good value for money! We booked a midweek stay on a mobile, using a price comparison site and the multiple, additive savings resulted in a 3 night stay in a very nice hotel for less than the price of a hostel! Even if you have to pay full-rate, the hotel is great value. Comfy beds, spacious rooms, air conditioning, toiletries, blackout blinds, everything you need for a comfortable stay. The staff really shone, especially Marta and Greg, who ensured that my autistic son's needs were really well catered-for. I would book again in a heartbeat.
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Price per night from:DKK 221
Posted onDec 5, 2025
Guest User
Nice clean hotel, excellent breakfast, we stayed at the front of hotel which was very noisy got moved next night to another room which was so much better, lighting in room is poor..Staff at breakfast are amazing
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Price per night from:DKK 378
Posted onMar 29, 2026|Double Or Twin Room
Guest UserThe hotel was really lovely. Most of the time we were greeted with friendliness. It was very clean and tidy. We changed our room from a twin to a double and there were no issues with that.
I was disappointed that the spa leisure facilities were closed as it was one of the reasons we booked this hotel.
Some of the decor is a bit dated but there are some lovely period features that enhance the hotels ambiance. A very good location for anyone arriving into Liverpool Lime Street.
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Price per night from:DKK 275
Posted onJun 20, 2026
Guest UserIt was a lovely stay throughout. We had a lovely view of the waterfront from our room. The staff were friendly and kind. The rooms and facilities were great, it was nice and clean. it was close to the city centre and station.
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Price per night from:DKK 385
Posted onJul 21, 2026|Executive Double Room
Guest User
This was one of the worst hotel rooms we have ever stayed in. When we arrived, we were greeted by a pleasant front desk clerk. The lobby has a lot of character in keeping with the Titanic theme and the pictures of the rooms had the same theme. We arrived at our room (fourth floor #46) located on a dark hallway that was being painted. The room was large and also had some plush features like the curtains, furniture, chandelier and wallpaper. Unfortunately, that's where the positives ended. Our room was very hot, with no ventilation and one small fan. The desk clerk offered to bring a second fan when we requested a hair dryer, but the second fan never arrived. The windows could not be opened even a crack ”due to safety reasons”. The room was sweltering and sleeping was extremely uncomfortable. In addition, the carpet was very dirty, there was mold on the wall above the bathtub and the sink, the lights beside the beds needed to be replaced, and the towel rack was missing from the wall. There was a small kitchen which was nice, but it was missing the basics (glassware, silverware, plates) and one of the drawers was missing its front. In short, the room was in bad shape and we are very surprised they would host anyone in that room. In the lobby, there was a young man sitting at the Concierge desk and when we asked him for directions, he said he was security and had no idea. He could not have been less interested and barely looked up from his phone. Apparently, the rooftop bar is nice, but we did not go there. We have stayed in a lot of hotels and are pretty easy going when it comes to our expectations. This hotel has so much potential, but the experience was a huge disappointment and we would not stay there again and cannot recommend anyone stay there.
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Price per night from:DKK 543
Posted onAug 13, 2025
Jay-Pee
My Two-Night Stay at Phoenix Hotel Liverpool: Central City Experience
Just wrapped up a fantastic two-night stay at Phoenix Hotel Liverpool and wanted to share my thoughts! At £126.90 plus a small £4.80 property fee, it offered excellent value for a city center experience.
The location at 46-48 Foley Street puts you right in the heart of Liverpool, which was perfect for my mini-break. Being centrally located meant I could easily walk to major attractions, restaurants, and shopping areas without relying on transportation. The vibrant city atmosphere was right on my doorstep!
I stayed from **Thursday, August 7 to Saturday, August 9, 2025** — a perfect two-night city escape. Check-in after 3 PM was smooth and welcoming, and the 11 AM check-out time was standard and convenient. The staff were helpful and made me feel right at home from the moment I arrived.
The hotel itself (which I could see in the booking thumbnail) had a classic Liverpool charm about it. My room was clean, comfortable, and had all the essentials I needed for a pleasant stay. While not ultra-luxurious, it was well-maintained and provided a cozy base for exploring the city.
What I appreciated was the **transparent pricing** — I knew exactly what I was paying upfront (£126.90) and what I'd need to pay at the property (just £4.80). The Trip.com booking process was straightforward, and having their price match and stay guarantee gave me extra confidence in my booking.
The app's ”Message Property” and ”Call Property” features came in handy when I needed some local recommendations. The ”Manage Booking” function made it easy to keep all my travel details organized in one place.
Is it a five-star luxury hotel? No, but it doesn't claim to be. Phoenix Hotel Liverpool delivers exactly what it promises: a comfortable, well-located place to stay at a reasonable price point that lets you experience the best of Liverpool without breaking the bank.
**Would I recommend it?** Absolutely! If you're looking for a centrally located hotel in Liverpool with good amenities and friendly service, this place ticks all the boxes. Perfect for weekend city breaks, concert-goers, or anyone wanting to soak up Liverpool's vibrant atmosphere.
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Price per night from:DKK 396