Read genuine traveler ratings & reviews to find your perfect stay.
Posted onMar 8, 2026
Guest User
Prime Location | Situated in the heart of Xingqing District's commercial area, adjacent to Xinhua Street and Jingde Night Market, it offers unparalleled convenience for travel, dining, and shopping. Free parking is also available for those driving.
Attentive Service | The front desk staff are welcoming and professional, responding quickly to every request. The stay exceeded expectations; meticulous housekeeping ensured clean and tidy rooms, with attention to detail that made guests feel right at home.
Comfort Beyond Compare | Spacious and bright guest rooms feature soft, skin-friendly bedding and excellent soundproofing. Equipped with high-end toiletries and ergonomic chairs, they are perfect for both business and leisure travel.
Comprehensive Amenities | A rich and fresh breakfast is available, along with a gym, self-service laundry room, and convenient smart facilities. Excellent value for money – highly recommended!
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Price per night from:£46
Posted onOct 9, 2024|Superior Queen Room
WitidaWe came to Yinchuan to visit Helan Rock painting mountain an Xixia tomb so we didn't see downtown that much. The hotel is in the center of the district, near the drum tower, surrounded by stores and restaurants, easily to find everything you need. The staff of the hotel didn't speak English but they're polite and kind. On the day we checked out there's a misunderstanding: they said we had to pay them while we had already prepaid via TRIP.com. We showed them the receipt in Chinese but they couldn't find it in their system. After 15 mins they let us go. We confusedly contacted TRIP customer service and were informed clearly there's no problem at all with our payment. TRIP dealt with the hotel themselves. I wouldn't complain the hotel about this since such thing could happen but I suggest you to always keep the receipt in Chinese and contact TRIP customer service suddenly and let them deal with the hotel, especially if your train is about to leave the station :)
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Price per night from:£40
Posted onFeb 21, 2026
Guest User
The hotel facilities are new and modern, and the location is excellent with a great view. It's situated right in the city center. The service is professional and attentive, especially Doris, who always puts the customer's interests first. A big thank you again to everyone! Next time I come to Yinchuan, this hotel will definitely be my first choice!
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Price per night from:£47
Posted onMay 6, 2026
Guest UserI decided to go to Yinchuan on a whim during the May Day holiday. After comparing several hotels along the way, this was the only one in the same price range with the largest room. It had two floor-to-ceiling windows, making it very spacious and comfortable. However, because it's facing the street, there was some noise from passing vehicles. The soundproofing was slightly lacking; the elevator door opening sound was clearly audible. The sofa was very comfortable, suitable for both business and family use. It had a separate wet and dry area, a smart toilet, and was easy to use. The amenities were complete, but the ”Hisense Xiaoju” (a type of smart toilet seat) was a bit of a letdown; its performance wasn't as good as ”*du” or ”*ai” (another type of smart toilet seat), it was a bit slow to respond, and had fewer functions. The staff were very friendly, enthusiastic, and provided excellent service with a very quick and responsive attitude. The front desk had prepared disposable toilet seat covers and other basic supplies, making it convenient for guests to help themselves. It was very child-friendly; breakfast was served directly to children without tickets. It's very close to the Drum Tower, Jade Emperor Pavilion, a famous local snack shop, and Kemali snack shop, all within walking or cycling distance. There's also a bus stop right outside, which is very convenient. Of course, for family trips, it would be perfect if the hotel provided a couple more bottles of water!
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Price per night from:£22
Posted onApr 6, 2026
Anonymous User
I booked this hotel room based on the reviews provided by past customers on trip. com website. I fully agree with the 10/10 score given by other guests because this hotel is strategically located in the center of the ancient part of Yinchuan city. It is easy to travel around and to the outskirts of Yinchuan from the hotel by public buses.
The hotel staff are always ready to assist us and respond immediately to our requests and needs. The rooms are comfortable, clean and spacious.
If I have the chance to visit Yinchuan again, I will choose Shen Hua hotel (Gulou branch) again. Highly recommended.
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Price per night from:£20
Posted onMay 6, 2026
Guest User
The Kempinski Hotel Yinchuan truly lives up to its five-star reputation. The rooms are spacious and bright, with excellent amenities, and the separate wet and dry areas in the bathroom are very convenient. The toiletries, bath towels, and hand towels were all impeccably clean, and the large bath towels were especially comfortable. The lobby is quite grand and impressive. The staff were all very welcoming, especially the gentleman at the front desk who checked me in. He was patient, thorough, and attentive. Since I'm older and have trouble sleeping, I requested a quiet room, and the staff member, whose name tag read 'Qiao,' arranged it perfectly for me. The baggage handlers in the lobby were also very friendly. The Kempinski's management is quite generous; I came back late one night and realized I'd forgotten to buy water, and the front desk immediately arranged for four bottles to be sent to my room. I'm truly grateful for that. The breakfast selection was also quite rich.
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Price per night from:£57
Posted onMay 13, 2025
Guest UserLovely hotel near Wanda Jinfeng mall, surrounded by many pharmacies. The fruit shop downstairs called 小任果 is one of the best fruit chains in Yinchuan with a huge offering of fruits and yoghurt and nuts. We bought these to bring along for our day trips out of Yinchuan. Its nice to stay at Jingfeng district as its quieter than drum tower area.
The lobby has snacks, fruit and drinks all day for guests. Coffee was super !
We used the complimentary washer dryer which is a fabulous amenity.
We appreciated the free pickup at the airport which we arranged 1 day prior by telephone booking from Shanghai. The reception and the breakfast counter staff were all very friendly and helpful.
The toiletries were all upmarket
If there is any con - its the plump cleaning lady at the 3rd floor. She appeared unhappy when we asked her to top up the bath wash when it was low and she forgot to top up. She just handed us a bottle to install ourselves. She also didnt wipe the control panel for the room unlike her colleague who does it when she is on duty so we can see our finger prints still on the glass after housekeeping.
Small issue though. Cos everything else about the hotel was great
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Price per night from:£32
Posted onJun 10, 2026
ZhacairousiThis truly lives up to its reputation as Yinchuan's best five-star hotel. First, the room was spacious, clean, and comfortable, especially the bathroom, which was surprisingly large—it felt even bigger than the bedroom! The shower pressure was fantastic, and the toiletries were a British brand with a lovely, natural scent. The bedding was super comfortable, ensuring a restful sleep. They even provided a capsule coffee machine with coffee capsules. The complimentary shoe-shining service was a thoughtful touch, and the in-room internet was fast and reliable.
Secondly, the breakfast buffet offered a wide variety of high-quality dishes. The Western pastry selection, especially the flaky croissants, was authentic and delicious. The live cooking stations for Eggs Benedict and egg white rolls are features you typically only find in top-tier five-star hotels. They also had freshly squeezed watermelon juice and rich, high-quality coffee. What really impressed me were the local Ningxia specialties in the Chinese section, such as Jinsi Sanzi, Tangmaya, Tangmaye, fried pastries, and mung bean cakes. The chef even enthusiastically introduced these local delicacies to me. And of course, there were other Ningxia specialties like lamb soup, lamb pies, beef buns, and goji berry yogurt—I was extremely satisfied.
Finally, all the hotel staff provided excellent service, especially the housekeeping attendant on the day I checked in. This lady deserves special commendation for her thoughtful and warm service. The front desk even accommodated my request to keep a room key card, specially giving me a pristine commemorative card.
Additionally, the hotel is conveniently located near the Ningxia Museum. The JW Marriott Hotel Yinchuan left a wonderful impression on me. Yinchuan truly is a beautiful and friendly city.
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Price per night from:£82
Posted onMay 22, 2025|Executive Queen Room
Guest UserThis stay exceeded our expectations! From the moment you step into the hotel lobby, the warm reception from the staff makes you feel very cordial, and the smiling service throughout the whole process makes you feel like Mia. The room design is simple and stylish, the bedding is soft and comfortable, and the sound insulation is first-class. It is especially satisfying to sleep until you wake up naturally! The bathroom has a good dry and wet separation, and the toiletries have a high-end scent. The hotel is in a very convenient location, with restaurants and convenience stores all around. The breakfast has a rich variety, and the freshly cooked local specialty noodles are impressive. The restaurant waiters will also ask about your needs attentively. Special thanks to the front desk for their thoughtful service. They proactively recommended tourist routes and even helped deliver the luggage to the room. The price-performance ratio is very high. I highly recommend it to friends who come for tourism or business trips. I will definitely come again next time!
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Price per night from:£38
Posted onAug 11, 2025
GebUK76
Good value for money, friendly, helpful night staff, no language problem, easy and trouble free foreign friendly. The feedback is based on my room and my overall experience. The room was very clean, newish super clear, bright lights bathroom, with very nice shower. The beds are a bit hard but nothing major, very quite, small but manageable parking space, despite my car being a big. It was one night experience, short but pleasant with lots of food option but the front doors of the hotel. Which very convenient. Definitely recommend unfortunately, I forgot to take some pictures. ThumbsUp 👍
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Price per night from:£14