Royce Residence KLCC by MuSae Kuala Lumpur Reviews
Royce Residence KLCC by MuSae Kuala Lumpur
Menara 8, 22, Jalan Yap Kwan Seng, Kuala Lumpur, 50450, MalaysiaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Royce Residence KLCC by MuSae Kuala Lumpur Guest Reviews
4.4/5
Very Good
386 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.3
Cleanliness4.5
Filter by:
Sort by:
All reviews(386)
Positive reviews(346)
Reviews with photos/video(146)
Great swimming pool(38)
Large rooms(20)
Has an infinity pool(12)
Strange smell in room(12)
Near shopping area(12)
Convenient for shopping(11)
Loved the night views(10)
Perfect for business trips(8)
Negative reviews(40)
Guest User
2-Bedroom Premier Suite
Stayed in Jan 2025
Couples
1 review
4.5/5
Great
Posted on Feb 23, 2025
My girlfriend and I recently stayed at Royce Residence Hotel to celebrate her birthday, and it was an absolutely wonderful experience! From start to finish, the hotel exceeded our expectations.
First of all, the location is fantastic—just a short distance from KLCC, making it convenient to explore the city while still enjoying a peaceful and serene environment. The surroundings are beautiful, and the hotel itself feels luxurious yet cozy.
The room was spacious, clean, and well-equipped with everything we needed. The modern design and comfortable amenities made our stay even more enjoyable. We especially loved the view from our room, which added a special touch to the celebration.
What truly made our stay memorable was the staff’s attentiveness and kindness. They went above and beyond to make my girlfriend’s birthday special, and she was absolutely thrilled with the experience. She even gave the stay a perfect 9/10!
Overall, Royce Residence Hotel is an excellent choice for both leisure and special occasions. We highly recommend it to anyone looking for a comfortable, convenient, and memorable stay in Kuala Lumpur. We’ll definitely be back in the future!
飛天璇
Premium Junior Suite
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 24, 2024
The location is good. The swimming pool is on the 51st floor. You can see the KLCC by the pool. Such a romantic view. The room is big and clean. The bed is soft. Everything is great.
6/20
SyukurAzman
Superior Junior Suite Twin Tower View
Stayed in Dec 2024
Travel with friends
13 review
5.0/5
Outstanding
Posted on Jan 27, 2025
the room was so great.. view dia on top
bilik bersih dan swimming pool pon lawoo
wongZ
2-Bedroom Premier Suite
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 2, 2025
This place is one of the best places to stay and especially during the new year! The staff were super accomodating and we love how they are so polite and patient too!
View from the room was awesome too!
Will definitely recommend to anyone coming here as well as will stay here again!
Hestia Cheah
Junior Suite King
Stayed in Nov 2024
Couples
52 review
4.2/5
Very Good
Posted on Dec 29, 2024
Room was big and fancy. But one things is the toilet have smell which is the toilet smell in the room when u sleep if no close the door the smell can come out. The water not so hot.
Ommaticer
2 Twin Queen Suite
Stayed in Nov 2024
Family
3 review
4.2/5
Very Good
Posted on Dec 27, 2024
Overall, I enjoyed and satisfied staying there 3D2N with affordable price. I might stay there again in the future. There's a room for improvement..maybe they can provide cold water for water purifier. 😉😉 and please fix the plug in the bedroom. It's quite dangerous for kiddos. Forgot to inform the management.
Ikrarkhan
Superior Junior Suite Twin Tower View
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 23, 2024
I think one should not go for 1 day
Take a week stay over this hotel
And be at hotel enjoy the view from hotel
Go to take swimming and come back take rest
If you want to make something go by yourself.
You have all the things here for cooking food.
If you want to cook just bring your ingredients and food and make here
And the you can enjoy and no need to go out from here just enjoy.
My stay was very short but in future if I have time I will try to go here and stay at least a week
MAYA SUMI
Junior Suite King
Stayed in Nov 2024
Couples
2 review
5.0/5
Outstanding
Posted on Dec 19, 2024
We enjoyed our stay here in this residence. Services specially staff that assisted us are very good. But what I don't want is the smell of the staff roaming around the building almost whole floor are covered. We stayed at 40th floor and the other room I think is the hostel or stockroom of staff. I just wanted to stay that we enjoyed the stay but hygiene of people is a must. Hope this will caught the attention of the management itself. I'm giving 5 star for the service!!
Guest User
2 Twin Queen Suite
Stayed in Nov 2024
Travel with friends
1 review
4.5/5
Great
Posted on Dec 15, 2024
The room was very nice! It was clean, comfortable, and well-maintained. Highly recommend for a pleasant stay
Robinson Ondieki
2 Twin Queen Suite
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 11, 2024
I loved the place. Was better than advertised. Excellent customer care, excellent facility. Would highly recommend.
Guest User
2-Bedroom Premier Suite
Stayed in Jan 2025
Solo travelers
1 review
5.0/5
Outstanding
Posted on Feb 18, 2025
the hotel is nice and has the best service
Guest User
Executive Premium Suite
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 22, 2024
Very good hotel, whether it is the environment or the service, it is a very worthwhile hotel to stay in.
Maria
Executive Premium Suite
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 5, 2024
Room was really clean and spacious! Looks exactly like in the pictures. My friends and I enjoyed our stay here will will definitely book this place if we are back :)
Forever Grateful
2-Bedroom Premier Suite
Stayed in Sep 2024
Family
21 review
5.0/5
Outstanding
Posted on Dec 4, 2024
Nice apartment, good value for money. There was some sink leaking problem, but it was handled and resolved promptly. Very good view at the pool level.
Natasya
2-Bedroom Premier Suite
Stayed in Aug 2024
Family
4 review
2.0/5
Posted on Sep 21, 2024
Once arrived the curtain in 2nd bedroom already fall off. Need to wait 30mins for them to check which end up the repair will be done tomorrow. We had long drive and already settled in thus changing rooms really not helpful. Next morning the repair should start at 8 but actually arrived at 9 and drilling done in an hour. So troublesome to get some quite rest. Made another booking in april 2024 with same property but the sink was clogged. Management accuse us throwing food trash into the sink (like we’re that nasty). They dont even provide clear instructions when going to parking lot during our first visit. Stuck there for half an hour, they dont even bother to come and help us when we called. Came back here only for the pool.
Response from Property: Dear Guest,Thank you for taking your time to share your feedback with us. We are sorry to hear that your recent stay did not meet your expectations. Upon receiving your complaints, we provided a few solutions, but we sincerely apologize that you were not satisfied with them.We take your concerns seriously and are committed to improving communication with the relevant departments to prevent similar situations in the future. We apologize for any inconvenience you experienced and pledge to enhance the quality of our services to ensure that every guest enjoys a clean and comfortable environment.We are dedicated to providing a high-quality accommodation experience and have 24-hour customer service available to assist you.Thank you again for your valuable comments. Your satisfaction is very important to us, and we hope to have the opportunity to welcome you back in the future for a more enjoyable and fulfilling stay.Warm regards,ROYCE RESIDENCE BY KLCCMUSAE Team