Holiday Inn Salzburg City

Holiday Inn Salzburg City Reviews

Holiday Inn Salzburg City

Sterneckstraße 21, Salzburg, Salzburg State, 5020, AustriaSee Hotel Details
Holiday Inn Salzburg City
Holiday Inn Salzburg CityHoliday Inn Salzburg CityHoliday Inn Salzburg City
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1 night

Guest Reviews

8.5/10
Very Good
77 review
Verified reviews
Location8.3
Amenities8.3
Service8.9
Cleanliness8.6
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All reviews(77)
Positive reviews(71)
Reviews with photos/video(23)
Clean and tidy(15)
Awesome stay(13)
Convenient location(13)
Easy to get around(6)
Friendly front desk staff(4)
Close to train station(4)
Negative reviews(6)
Dahyun
Standard Twin Room
Stayed in Dec 2024
Couple
1 review
8.5/10
Very Good
Posted on Mar 22, 2025
It was clean and spacious and love the location. The only downside was the staff they were a bit non-professional
Response from Property: Dear guest Dahyun,Thank you so much for your good review about your stay in our Holiday Inn Salzburg City.We appreciate your feedback and are happy you enjoyed your time in our IHG hotel.It would be wonderful to be your host in future!Best regards from the city of Mozart,CorinaHoliday Inn Salzburg City by IHG
Balu1986
Standard King Room
Stayed in Oct 2024
Family
2 review
10/10
Outstanding
Posted on Nov 19, 2024
Hotel Review: Holiday in Salzburg We had a delightful stay at Holiday in Salzburg during our trip. The hotel’s location is excellent—easily accessible via public transport, with both the train and bus stations nearby, making it very convenient for travelers. The staff was attentive and present, ensuring that all our needs were taken care of promptly. Their professionalism and friendly demeanor added to the overall positive experience. The room was clean, comfortable, and well-maintained, providing a relaxing space to unwind after exploring the city. The amenities offered were sufficient, and everything was in good working order. Overall, our stay was a happy one, and we would definitely recommend this hotel to anyone visiting Salzburg. It provided great value for the location and service.
Response from Property: Dear guest Balu1986,Thank you so much for your amazing and valuable review about your experience with our Holiday Inn Salzburg City.We appreciate your feedback and are very happy you loved your time in our IHG Hotel in the heart of Salzburg.It would be a pleasure to be your host in future!Best regards from Salzburg,CorinnaHoliday Inn Salzburg City
Guest User
Standard Twin Room
Stayed in Mar 2025
Traveling with friends
13 review
8.0/10
Very Good
Posted on Apr 19, 2025
The hotel offers a fair price for travelling. The room was a bit old and refrigerator was not available. But the receptionists were friendly and willing to help out.
Response from Property: Dear guest,Thank you so much for your good review about your stay in our Holiday Inn Salzburg City.We appreciate your feedback and are very happy you loved your time in our IHG hotel, especially our very friendly and helpful guest-service through our team.The hotel offers a variety of room categories. For a room with mini-bar please choose our 2 single bed room Premium. All other room categories are non equipped with a refrigerator. For cooling important things like medicine or babyfood our team is happy to assist you.It would be wonderful to be your host in future!Best regards,CorinaHoliday Inn Salzburg City by IHG
Guest User
Standard King Room
Stayed in Mar 2025
Couple
1 review
4.5/10
Posted on Apr 25, 2025
The bed , wardrobe and toilet in the hotel room are very old there's is not enough lighting in the room is dark even I turn on all the lights hard to do reading, the room is very small. Our stay was not pleasant.
Response from Property: Dear Guest,Thank you for your candid review about your individual experience with our Holiday Inn Salzburg City.We feel very sorry your stay was not fully to your satisfaction. Please take our sincere apologize for the disturbance your faced during your stay with the room-conditions. Your feedback will be shared with our team to improve our service and quality to offer you a better guest experience in future!It would be wonderful to be your host in future!Best regards from the city of Mozart,Holiday Inn Salzburg City - team
fx870013329
Standard King Room
Stayed in Sep 2024
Business traveler
82 review
10/10
Outstanding
Posted on Nov 4, 2024
Good hotel, and close to the grocery and some restaurants. Worth it
Response from Property: Dear guest, thank you for your review of our hotel. We are happy to hear that you enjoyed your stay. This is also the greatest pride of our employees, so your feedback is very important to us. We look forward to seeing you again. Warm greetings from Salzburg Holiday Inn Salzburg City - The Team
ShashaK
Standard Twin Room
Stayed in Nov 2024
Traveling with friends
4 review
10/10
Outstanding
Posted on Jan 13, 2025
Great hotel in a quiet area of Salzburg, but walkable to the old town & sightseeing spots. Very near to the train station. Hotel room is small but enough for us. They cleaned the room everyday, which was appreciated. Staff was friendly & helpful
Response from Property: Dear guest ShashaK,Thank you so much for your perfect 5-star-rating about your stay in our Holiday Inn Salzburg City.We appreciate your feedback and are happy you loved your experience in our hotel.It would be amazing to be your host in future!Best wishes from the city of Mozart,CorinaHoliday Inn Salzburg City
Dada_Wei
Standard King Room
Stayed in Oct 2024
Traveling with friends
12 review
7.5/10
Posted on Nov 22, 2024
The night staff is very unfriendly to me during I check in hotel. The location is very far from main station .
Response from Property: Dear guest Choo Wei,Thank you for your review about your stay in our Holiday Inn Salzburg City.We are happy you had a good time in our IHG hotel in Salzburg.The hotel is located in the north of the city centre, district Schallmoos. Salzburg Mainstation has a distance of 1.2 km. By walk (exit Schallmoos) you need app. 14 minutes. Bus no. 2 brings you within 11 minutes to the hotel (bus stop Bayerhammerstrasse).It would be a pleasure to welcome you in future!Best regards,CorinnaHoliday Inn Salzburg City
Platondi
Standard Twin Room
Stayed in Oct 2024
Family
3 review
9.0/10
Great
Posted on Nov 3, 2024
Everything was fine. We were surprised that room doesn’t have a fridge, but it’s okay. Room is a little bit dark, even when you turn on every lamp. Enough space inside. The bath is good. Everything was clean. Overall 4/5.
Response from Property: Dear guest, thank you for your review of our hotel. We are happy to hear that you enjoyed your stay. This is also the greatest pride of our employees, so your feedback is very important to us. We look forward to seeing you again. Warm greetings from Salzburg Holiday Inn Salzburg City - The Team
CHU YI
Standard King Room
Stayed in Nov 2023
Solo traveler
19 review
9.5/10
Amazing
Posted on Dec 25, 2023
Location: I like that bus stops are very near the hotel to go to the popular spots in the city. Far enough from the crowd but not too far from necessities such as supermarket (Billa) and a very good restaurant (Fuxn). Room: I am completely supportive of hotels not supplying disposables. Be prepared to have your own toiletries! Only trouble I had was the curtains in my room 110 didn’t close all the way and the balcony was open to occupants of the neighboring rooms. Had to find lots of ways to keep my room covered! Complimentary bottle of water is per stay, not per day. I see people complaining about the lighting in the rooms, but I think it’s the theme of the hotel and I personally like the style. Cleanliness: very satisfied with the daily housekeeping standards!
Response from Property: Thank you very much for your review of our hotel. We are glad to hear that you enjoyed your stay. This is the greatest pride of our employees, so your feedback is important to us. We look forward to your visit again.
Sheryn Sum
Standard King Room
Stayed in Feb 2025
Traveling with friends
3 review
8.0/10
Very Good
Posted on Mar 27, 2025
Everything is fine with the stay
Response from Property: Dear guest Sheryn Sum, Thank you so much for your good review about your stay in our Holiday Inn Salzburg City.We appreciate your review and are very happy you had a comfortable time in our IHG hotel.It would be wonderful to be your host in future!Best regards,CorinaHoliday Inn Salzburg City
Ng
Standard King Room
Stayed in Feb 2024
Couple
7 review
6.0/10
Posted on Apr 15, 2024
It's about 10+mins walk from the main train station, and 15mins walk to the old town. But theres a bus that goes to the airport right outside the hotel. It's a typical holiday inn, only issue with our stay is there is no air-conditioning, and it can be quite hot especially when you can't open the window wide open.
Response from Property: Dear guest Ng,Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Best regards,Holiday Inn Salzburg City
Kim Yen
Standard King Room
Stayed in Mar 2023
Family
9 review
6.0/10
Posted on Apr 13, 2023
Hotel is 15-20 minutes walk from train station. Room size is acceptable. Breakfast variety is also average. Can order omelette and pancakes. Good selection of tea. Was there during Easter holidays so carrot cake was available for 2 days .
Response from Property: Dear Guest User, Thank you for your review about your stay in our Holiday Inn Salzburg City.We are happy you liked your hotel-experience with us, especially the possibility to order omelette and pancakes as well as the good selection of tea at our rich breakfast-buffet.It would be wonderful to serve you in future!King regards,Holiday Inn Salzburg City
zyq
Standard Twin Room
Stayed in Nov 2024
Traveling with friends
21 review
7.5/10
Posted on Dec 24, 2024
Very basic room
Response from Property: Dear guest zyq, Thank you for your review about your experience with our Holiday Inn Salzburg City.We appreciate your feedback and are happy you had a good stay in our hotel.The hotel offers a selection of different room-types. It would be wonderful to be your host in future!Best regards,CorinaHoliday Inn Salzburg City
Guest User
Standard Room
Stayed in Jul 2024
Family
3 review
4.5/10
Posted on Aug 5, 2024
Bad smell in toilet
Response from Property: Thank you for your feedback regarding your recent stay at our hotel. Please accept our sincerest apologies for the inconvenience you experienced during your stay due to room issues. We will certainly investigate these issues. We take your comments very seriously and look forward to having the opportunity to serve you again.
Guest User
Standard King Room
Stayed in Nov 2023
Couple
5 review
7.0/10
Posted on Dec 26, 2023
Warm hotel with a little old funiture
Response from Property: Thank you for your candid review. We are deeply sorry that your recent stay experience did not meet your expectations. We appreciate your review and we'll share this information with our team to make improvements to our service. We sincerely hope to have the opportunity to welcome you to our hotel again in the future so that we can provide you with better service.