"Room: Clean and nice. Breakfast: Good, tasty. Service: Restaurant staff were very good, but the front desk receptionists need to improve their service attitude and smiles. Location: A 1-minute walk to Walking Street, right next door. The border checkpoint is also next door, so the location is very convenient. A welcome drink upon arrival was a nice touch, especially since it was hot – the cold towel and drink were perfect! 👍 The pool with a pool bar is also great. Overall, everything was very good."

"Happy to Stay here! It's accommodation that truly gives you the feeling of being immersed in nature. The architecture is beautifully designed and harmonizes with the surroundings, creating a sense of peace and seclusion — truly fitting for the name "Cast Away." The staff provide excellent service. It's safe for solo travelers, and I made some lovely new friends. However, it's not suitable for those who are sensitive to heat, as there is no air conditioning 🤍🤍🤍"

"Clean,good breakfast,friendly staff .will back with family"

"Let's start with the positives: the location and environment are truly excellent, no complaints there. But that's pretty much where it ends. For a hotel that costs 2000 per night, my biggest takeaway is this: it charges luxury hotel prices, but the service doesn't match up at all. The water situation is truly frustrating. I understand that the water quality on a small island isn't always great, and I even brought a filter showerhead. I can accept it turning yellow after two days. However, the bathroom water consistently smells strongly of sewage as soon as you turn it on, and it's not occasional – it's a constant issue. Even the water for washing up has that smell; you start questioning your life choices while showering. The room assignment also felt discriminatory. I had emailed more than a month in advance, and again two days before check-in, to link my booking with my friend's. Yet, they ended up giving us the two furthest rooms, literally at the very end of the corridor. One end room would be understandable, but deliberately giving us two end rooms? The bathroom floor is also very slippery, and there's a small step at the entrance, which is a safety hazard. This is unacceptable for a hotel of this caliber. As for the service, it's even more subtle. It's not that there aren't staff, but their presence feels off. We asked for an ice bucket several times and it never came. We waited so long for our food order that we wondered if it had been forgotten. At check-out, there were six staff members at the front desk, all busy with their own things, and we just stood there waiting, with no one asking if we needed help. We eventually had to ask ourselves, and only then did they print out a bill for payment on the spot. Regarding the WiFi, it's not non-existent, but it disconnected countless times over four days. After reporting it several times, initially, NO ONE replied! You wouldn't believe it, absolutely no one. Later, I called and got angry, and they sent a very mean female employee who asked, "Does it work now?" with an expression that said, "What can you do to me?" After I complained, the legendary "manager" provided a "VIP WiFi." What does that mean, they don't give good WiFi to begin with? Another overall impression is that their enthusiasm for "paid services" is significantly higher. I tried to book an island hopping tour via email in advance, but upon check-in, they said they couldn't arrange it and then immediately started recommending other dates. The return boat ticket was initially quoted at 2100. For convenience, we said we'd let them book it, but two days later, it became 2500. There was never any formal quotation, just messages typed in an app. We compared it to the walking street nearby, where it was about 2300. The price difference isn't even the main point; it's the uncomfortable experience. Replies to regular requests are extremely slow, but as soon as a paid item is involved, the response speed immediately increases. Overall, if you're just coming to take photos and enjoy the scenery, this place is fine. But if you're looking for a hotel vacation, especially since Koh Lipe itself isn't big and all beaches are public, this price is not worth it for a resort experience. The only thing I want to praise is the guy who's in charge of fruits and juices at breakfast. He has a great attitude and is very diligent. He keeps all the juice combinations timely and accurate, and even brings them to your table. It was one of the few genuinely attentive services we received during our stay."

"This was quite an underwhelming experience. After a long journey to Koh Lipe, I arrived at a hotel costing almost a thousand baht a night. The room facilities were quite rundown, and even the outdoor shower was broken. I tried to be understanding, as it's an island after all, but the service was also lacking. When I found a large cockroach in the middle of the night, the front desk was already closed. Despite being beachfront, there wasn't a single shaded seating area, and the beach loungers were just plastic. They didn't even provide beach towels. Compared to the Anaya Resort next door, this place looked significantly inferior, even from the outside. Perhaps the villas are better. The sea directly in front of the resort had a lot of rocks, and the fish would bite – I even got a nasty bite on my leg! The only good thing was the location. Book at your own discretion."

"The room facilities were old, the shower pressure was very weak, and the breakfast selection was limited. We experienced four power outages during our two-night stay, one of which happened at 2 AM and only affected our room. The phone number in the room service manual was unreachable, and we had to go to the front desk to find a working contact number. The pillows were also too high, making for an uncomfortable sleep. Overall, it was a very poor stay!"

"Great hotel, nice rooms, clean, good pool, friendly staff and decent location (5 min walk to beach/walking street) highly recommend"

"The facilities are complete and well-maintained, and the staff are incredibly warm and friendly. The scenery is also beautiful, though you'll get quite a workout climbing the stairs. If your room is high up, expect a lot of steps, but the upside is the amazing view."

"A great resort with good setup inside, and direct beach access. Room is standard for the island, expect 3-star standard. However the staff members are not very friendly. When I went to ask them questions, they basically questioned me why I do not know where to find things etc. Weird. The staff members at the bar/restaurant area were even rude. Funny though that when several white European guests approach them, they are much more friendly, smiling and asking how their visit has been. When I approached them, they just looked at me with no smile: “what do you want?”"