Sarang Paloh Heritage Stay Reviews

Great place, beautiful place, great location. Just that it’s a little noisy as the room is facing the Main Street. So it can get very noisy. Not recommended for light sleeper. Everything else is great.

Our stay over the weekend was great despite a check-in issue at the reception. The location is 600m away from the train station and accessible to places of interest and restaurants on foot. The room we stayed was Kingfisher 1. It’s a semi-half floor layout where the double bed is upstairs and a small sitting area and bathroom downstairs. We’ve stayed this room for the third time. The room was very clean but we wish the tv program will be upgraded from local broadcast to streaming services when we visit next. Overall, this place is always our favorite choice to stay in Ipoh.

We love this heritage transformed hotel. It’s unique in decoration, charming and comfortable in many aspects. Room is Clean n tidy with air-conditioning. Certainly a pleasant experience! 🥰

Amazing experience !

A nostalgic boutique hotel, strategically located within walking distance for good Ipoh food. Friendly staff especially front office, Redzuan

Trip.com should stop listing this hotel. My room was unliveable. The Aircon could not cool down the room and it was very stuffy. It was also poorly lit. I checked in at 3pm and made the decision to leave for another hotel by 5pm, even though I had pre-paid for 2 nights. It's a heritage property and the aesthetics are reasonable but I just could not tolerate a warm and stuffy room in the Ipoh heat and humidity. The lone staff on duty was helpless to do anything. The owners either have to invest more in the basic infrastructure or cut their prices by at least half.

The look and feel of Sarang Paloh is lovely. It has an old world style which we loved. The location is also great, ten minutes from the station and close to lots of restaurants and spots in the old town. The room has a nice style to it as does the garden you walk through. The room facilities were lacking, with no fridge and no safe which we would expect at this price point. Hot water in the shower doesn’t last long and they provide a 3 in 1 body wash, shampoo and conditioner, again something we wouldn’t expect at this price point. The hotel also doesn’t offer room cleaning. This may have been because we stayed for two nights only but this is not communicated on the website or at check in. This meant used cups or water bottles aren’t cleared nor is the rubbish bin emptied. We were also not made aware of locally available discounts for staying at the hotel. All in all an ok stay but several small things made this not value for the money we paid.

The temperature of the air conditioner cannot be adjusted. After a reaction, it actually said that the temperature of the air conditioner needs to be adjusted by 30°C. It was okay, but after staying for two nights, I came home with a cold. The room was not cleaned the next day, and the towels and bath towels were not changed. The overall feeling was not good😞

Good location, walking distance to the sights. Friendly staff

古色古香，別具韻味。可惜五時至八時，沒有員工開門，似乎不夠User Friendly。因為我們買了晚上九時火車票，check out之後要寄存行李，但五時至八時之間無法進入，有些不便。

Property / Room: the property itself is beautifully decorated and is cosy & clean. But there is an issue with dampness / has a musty smell. Our room was adequately sized, great lighting but the shower stall needed some replacements to its wooden flooring (rotting wood). Staff: everyone is very friendly & helpful! Location: great location as it's located between the main train station and the main streets (e.g. concubine lane). It is walking distance to the main spots in old town Ipoh. Would be something to consider returning to if there were some improvements done.

Location is good, near lots of restaurants and short walk from the trendy/hipster area with Concubine Lane etc. Spotlessly clean room. We had the big room with the cool bathroom with pebble floor rain and 'spout' showers. Decent beds but not the best. Staff are friendly and helpful but it's different to a hotel - you're pretty much on your own. Building is beautiful and there's nice furniture which all gives it a heritage charm. We'd go back if we're lucky enough to be in Ipoh again.

A perfect stay in Ipoh. What a super location just by train station and just in the heart of the town with just minutes walk to many attractions. The hotel welcomed us so well and we're nothing but helpful and friendly throughout our stay. The room was very clean comfortable and all we needed. Lovely heritage touch around. I would definitely like to visit and stay here again. If you are going to Ipoh this is the hotel.

This is a unique hotel and you should definitely stay here if you want something different. The building has character and the room too. Nothing like your standard hotel. The welcome was very friendly and the staff there were helpful. We stayed in a loft room which was on two floors. There are some unhappy about that , maybe not for you if you don't like stairs. We thought it was very cool. Minor things like only a communal fridge and we found the bed a little hard. Only a little cubby under the stairs to sit so could do with some more cushions. The nearest shop is a couple of blocks away. Walking distance from the train station if that's your arrival point.