4526+QXF, Al Sufouh, Dubai, Emirate of Dubai, United Arab EmiratesSee Hotel Details
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1 night
Guest Reviews
9.3/10
Great
132 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.1
Amenities9.0
Service9.3
Cleanliness9.6
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All reviews(132)
Positive reviews(129)
Reviews with photos/video(51)
Delicious breakfast(25)
Great location(22)
Awesome amenities(20)
Large rooms(14)
Great value for money(9)
Perfect for business trips(8)
Easy to get around(8)
Nice sea view(7)
Negative reviews(3)
Jochen 123
Superior One Bedroom Apartment
Stayed in Apr 2025
Business traveler
11 review
9.5/10
Amazing
Posted on May 13, 2025
Decent business hotel near Dubai Media City with spacious rooms and a good breakfast.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your recent experience at Avani Palm View Hotel & Suites.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Kind Regards, Georges Farhat Cluster General Manager
Guest User
Studio Sea View
Stayed in Jan 2025
Couple
1 review
10/10
Outstanding
Posted on Feb 15, 2025
Great view and excellent service. The room was very clean, the breakfast was perfect
Definitely will come again
Response from Property: Dear Valued Guest,Thank you for taking the time to share your recent experience at Avani Palm View Hotel & Suites.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Kind Regards, Georges Farhat Cluster General Manager
Guest User
Superior Two Bedroom Sea View Apartment
Stayed in Jun 2025
Family
1 review
10/10
Outstanding
Posted on Jul 11, 2025
This is one of the best hotels apartments I've ever booked. The staff is very nice, and the apartment was very clean, and the service was the best.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your recent experience at Avani Palm View Hotel & Suites.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Kind Regards, Georges Farhat Cluster General Manager
Guest User
Studio City View
Stayed in May 2025
Couple
17 review
8.7/10
Very Good
Posted on Jun 27, 2025
Reasonable place to stay, good service and facilities. Nice view with helpful reception.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback. We're pleased to know you found our property to be a reasonable and comfortable place to stay, and that you appreciated the good service, facilities, and lovely views.It's especially rewarding to hear that our reception team was helpful—we’ll be sure to share your kind words with them. We look forward to welcoming you back in the near future.Warm regards,George FarhatCluster General Manager
Wai Tung Rock
Studio City View
Stayed in Feb 2025
Business traveler
1 review
10/10
Outstanding
Posted on Mar 22, 2025
Best hotel
Response from Property: Dear Valued Guest,Thank you for taking the time to share your recent experience at Avani Palm View Hotel & Suites.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Kind Regards, Georges Farhat Cluster General Manager
FAHAD BIN SALAMH
Studio City View With Balcony
Stayed in Dec 2024
Traveling with friends
15 review
5.0/10
Posted on Feb 2, 2025
Hi ,
The reason that i gave low score because of bad check in experience from receptionist which was our room not ready during check in time which was very disappointing !!!! He offered us another room with additional cost , the is not the professional way to deal with customers !!! That guy had lack of training , his action made my day very bad , to be honest and by sudden Syrian gentlemen noticed this and he apologized on behalf of reception team , i recommend to the Avani Hotel management to evaluate their employees from time to time and to give them authority ( if they don’t have ) to deal with this kind of situation in order to satisfy their customers .
My room number was 614 , I stayed their from 30-1-2015 to 1-2-2025 .
Regards
Fahad
Response from Property: Dear Fahad, thank you so much for taking the time to share this review and rating of your recent stay at Avani+ Palm View Dubai. it is sad to know you left unsatisfied. Nonetheless, we still hope you have some fond memories of our beautiful hotel, and we are hoping to welcome you back soon again.Best regards, Georges Farhat Cluster General Manager
Guest User
Studio City View
Stayed in Sep 2024
Traveling with friends
41 review
9.5/10
Amazing
Posted on Nov 6, 2024
Nice amnties lovely staff
Response from Property: Dear Valued Guest,Thank you for taking the time to share your recent experience at Avani Palm View Hotel & Suites.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Kind Regards, Georges Farhat Cluster General Manager
stinger2702
Studio City View
Stayed in Nov 2024
Couple
19 review
9.5/10
Amazing
Posted on Jan 13, 2025
Hotel was in a pretty good location . Near the palms. Cab will take you around 25 minutes to Dubai mall.
Nice and big rooms. Breakfast was pretty decent.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your recent experience at Avani Palm View Hotel & Suites.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Kind Regards, Georges Farhat Cluster General Manager
Carol Lam 716
Superior Two Bedroom Sea View Apartment
Stayed in Apr 2024
Family
39 review
7.5/10
Posted on Jun 2, 2024
Service:
- Overall is good, reception manager Pei Pei demonstrated good service and fast response, but one reception guy was disappointing
- Gobin who was the night time reception, was lowering the whole level of the hotel, ashamed the whole hotel
(Incident: we saw an advertisement in the elevator showing 160 AED for 6 bottled Heineken beer in the afternoon, that night we ordered by dialing 0 in the room service, then when paying the bill, it was 252 AED, we didn't ask further for the price because we were afriad we missed some conditions in the advertisement.
The other night, we planned to order again, so we see again the advertisement in the elevator, it just stated "Dial 0 or scan QR code to place order", then we headed to the reception and asked if there is any hidden conditions. Gobin just questioned me if my picture is taken on the day and told me it is a recent promotion, so it's wasn't started on the day i ordered. That's totally trying to drag the problem to us, i was never thinking to get back what i over paid, and you didnt need to defend and attack me at once.
And then he asked if I have any proof that the advertisement was published on the day I order the beer, I said I didn’t take a picture on that day, then I asked him which day this promotion started, he failed to answer. Then he quibbled and said because we didn't tell over the phone that we wanted to get the promotion beer, so we couldn't get 160 AED beer. I was so pissed, but I was too focused on how I can proof the promotion has already started on the day I ordered the beer, then I went back to our room and I didn't pay much attention to his words.
After going back my room, my family told me again what Gobin said just now, it was totally humiliating and treated us as a fool. Is that I don't mention the promotion price, then I need to pay extra? It's totally nonsence. The original price was 240 AED for 6 bottles, we paid 252 AED just because you charged me on a price of single bottle 42 AED each x 6 bottles.
Because I was totally pissed off, I went back and argued with him, he knew he couldn't cheat me anymore, then he passed our case to his colleague. His colleague ****** in his service too (but i forgot to memorize his name), same as Gobin, he was trying to point the problem back to us, he said because there was no bottled beer so the staff gave us canned beer that night, so I was charged for a higher price, then I told him to see the two remaining bottles in my room and i took picture on that night as well. At last, they failed to put back the fault to us, and gave me back the money.
The whole incident was nonsense, and ruined my mood in the whole night. I had never tried to feel so pissed for a staff in the hotel before.
Room:
- Spacious, clean, sufficient facilities
- Light flashes in washroom, tolerated for two nights but finally too annoyed, so reflected this on a random surve, Pei Pei approached me the next day when we were having breakfast and sent engineer to fix the light (she offered change of room but we turned down, and she offered a complimentary dinner and a fruit platter)
Gym:
- More than enough for a hotel
Swimming Pool:
- Small and not many seats
Breakfast Buffet:
- Large variety of choice and taste good
Response from Property: Dear Carol Lam ,Thank you for your detailed feedback. We appreciate your kind words about the overall service, especially Pei Pei's prompt response and assistance.We deeply regret the incident you experienced with the pricing discrepancy for the beer and the subsequent interaction with our night reception staff, This does not reflect our usual standards of service. We have addressed this issue with the team to ensure it does not happen again.We're glad you found the room spacious and clean, and that our team were able to promptly address the light issue. Your comments on the gym, swimming pool, and breakfast buffet are noted and appreciated.We apologize for any inconvenience and hope to welcome you back for a more pleasant stay in the future.Best regards, Georges Farhat Cluster General Manager
Diana
Studio City View
Stayed in Mar 2025
Family
1 review
10/10
Outstanding
Posted on May 19, 2025
Friendly staff, bigger room, amazing service
Response from Property: Dear Diana,Thank you for your kind feedback! We’re delighted you enjoyed the spacious room, friendly staff, and amazing service. It was our pleasure to have you with us, and we look forward to welcoming you back soon.Warm regards,George FarhatCluster General Manager
5Tee
Two Bedroom Sea View Apartment
Stayed in Oct 2024
Family
8 review
10/10
Outstanding
Posted on Dec 14, 2024
Amazingly friendly staff, lovely breakfast. Apartments are very spacious
Response from Property: Dear Valued Guest,Thank you for taking the time to share your recent experience at Avani Palm View Hotel & Suites.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Kind Regards, Georges Farhat Cluster General Manager
Azande Fanelesibonge Kubheka
Studio 1 King bed
Stayed in Nov 2023
Traveling with friends
5 review
10/10
Outstanding
Posted on Dec 28, 2023
Great location. Lovely views and the breakfast was amazing!
Response from Property: Dear Valued Guest, Thank you for taking the time to share your recent experience at Avani Palm View Hotel & Suites.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Kind Regards, Georges Farhat Cluster General Manager
Guest User
Superior Three Bedroom Sea View Apartment
Stayed in Sep 2024
Business traveler
2 review
9.5/10
Amazing
Posted on Dec 10, 2024
great hotel. good facilities. breakfast was good
Response from Property: Dear Valued Guest,Thank you for taking the time to share your recent experience at Avani Palm View Hotel & Suites.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Kind Regards, Georges Farhat Cluster General Manager
Memory Hall
Superior One Bedroom Duplex Apartment
Stayed in Jul 2023
Solo traveler
136 review
10/10
Outstanding
Posted on Oct 27, 2023
Nice hotel next to the 🚇 junction at Palm Gate, the hotel is the best of the Avani hotels in the Middle East
Response from Property: Dear Clo Leo,Thank you very much for taking the time to share your wonderful review via ctrip.com following your recent experience. Your evaluation gives us an indication of our performance, and it provides us with the inspiration to improve the quality of our operation.We appreciate your feedback and are delighted to learn that you liked the place and thank you for your generous rating. The team and I are very much looking forward to an opportunity to welcoming you again in the near future and make sure that will deliver the best of our service for you to get a memorable experience.best regards,Georges FarhatCluster General Manager
Chong
Superior Two Bedroom Apartment
Stayed in Jan 2024
Family
9 review
9.5/10
Amazing
Posted on Feb 20, 2024
Room is huge, location is very accessible with 5mins walk to tram and to monorail station. Good for those with old and young families. However, there was a construction right in front. And not much food nearby if you are hungry at night…Breakfast is international which is great but would suggest to add more Asian cuisine instead of just congee only…. Front desk Mr Emad”s impeccable service attitude was excellent! Really appreciate on how he went extra mile to ensure guests enjoyed an unforgettable experience in Avani!
Response from Property: Dear Valued Guest,Thank you for taking the time to share your recent experience at Avani Palm View Hotel & Suites.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Kind Regards, Georges Farhat Cluster General Manager