Holiday Inn & Suites Sanya Yalong Bay is nestled within the Yalong Bay National Tourism Resort, surrounded by lush green mountains, overlooking a serene lake, and facing the vast sea. It offers breathtaking panoramic views of Yalong Bay, with endless beaches just a short walk away. Each suite features an open-plan living area and a spacious outdoor balcony, providing stunning vistas of the ever-changing beauty of the mountains, sea, and lake. Amenities include a walk-in closet, an open kitchen, a large refrigerator, complimentary self-service laundry facilities, and a homely holiday experience. Themed rooms such as the Small God Beast room, Milk Dragon Family room, and Mountain View Family Suite cater to diverse preferences, offering enriching experiences for families and parents alike.
The hotel crafts an immersive holiday atmosphere with vibrant events and gatherings. The Hi Bowl all-day dining restaurant, situated lakeside, serves a delectable selection of Chinese and Western buffets for breakfast, Hainan specialties like coconut chicken hot pot for dinner, and exquisite à la carte options, allowing guests to embark on a culinary journey amidst picturesque lake scenery. The infinity pool overlooking the lake and the fully-equipped 24-hour self-service gym provide invigorating and relaxing experiences for guests.
Holiday Inn & Suites Sanya Yalong Bay is the perfect destination for leisure vacations, business trips, family getaways, or extended stays.
"First and foremost, a huge shout-out to Sasa! She's an incredibly thoughtful and warm young lady whose service was consistently responsive. We had a minor issue with our room at the beginning, but she promptly helped us resolve it. Knowing that packing with a child takes extra time, she even kindly extended our check-out, and our communication with her was incredibly efficient and smooth. She also surprised our child with a small cake. When a typhoon hit during our stay, she thoughtfully prepared fruits and desserts for us. She truly is a warm and lovely person!
Next up, the hotel itself. Our suite was incredibly spacious and bright, and the private balcony was ideal for relaxing with a drink. The housekeeping staff did an excellent job, keeping our room spotless, and they were always friendly and quick to respond. The kids' activities and pools are shared with Hualuxe, offering a rich variety of options, so we never had to worry about keeping our child entertained – they absolutely loved it! I've stayed at Hualuxe before, and if their rooms are fully booked but you still want access to these fantastic family activities and pools, this hotel is a superb alternative, especially considering its much more affordable price. We also experienced a typhoon during our visit, and it was truly reassuring to witness the hotel's professional and timely handling of the situation, which made us feel incredibly secure.
I must also praise the concierge team. Their energy and spirit were outstanding. Among all the hotels I've stayed at in Sanya, while the amenities might not be the absolute best, I genuinely feel this hotel boasts the most vibrant and professional concierge staff. Every team member was impeccably dressed and efficient. The young gentleman who delivered our luggage on check-in day (who seemed fresh out of college) and the foreign staff member who assisted with our room change later both handled the luggage delivery with utmost professionalism and courtesy. The first young man, in particular, politely wished us a pleasant trip and happy stay before he left. These thoughtful details truly enhanced our overall experience!
However, there was one minor issue: possibly because of the planter on our balcony, we encountered small ants in the room and on the bed. Both Sasa and the housekeeping department actively worked to address it, but for someone with allergies, it was quite a nuisance for a few days. I truly hope this can be significantly improved by our next stay.
Furthermore, dining at the hotel restaurant over the past few days presented some challenges. Except for one occasion during a busy period when we were promptly shown to a clean table, it was incredibly difficult to find a clean table during off-peak hours. Many tables were empty but left uncleared. I approached a foreign staff member, but their attitude in resolving the issue was quite unhelpful. They coldly insisted they didn't understand throughout our interaction. Even if there was a language barrier, they should have sought assistance. Instead, I had to switch to English before they would even try to help. What if an elderly guest who didn't speak English faced such a situation? Would they simply be met with such indifference?
Overall, though, it was still a very pleasant stay."