Read genuine traveler ratings & reviews to find your perfect stay.
Posted onAug 23, 2026|Lagoon View King Room
stornrainService: Our butler, Ella, provided warm and thoughtful service. She was responsive on WeChat, and I was very satisfied with everything overall. The hotel grounds are perfect for photos, and the room facilities are excellent. I'll definitely be back for another vacation.
Travel Photography: If you're coming to The Westin Sanya Haitang Bay Resort, you absolutely must book the photography session and paddleboarding on the river. The photographer had a great eye, and the quickly retouched versions were already beautiful, making me want to select several more. The coconut groves and waterways in the hotel create a strong Southeast Asian vibe in photos, which look great without much editing. The travel photography here is definitely worth it; don't miss out.
I read a lot of negative reviews beforehand, but after coming here, I found it to be quite good, not as old as I imagined. The elevators were a bit slow. The main restaurant for breakfast had a queue, so we opted for the adjacent restaurant, but you can walk over to the main restaurant and share food, which was convenient.
Towels and swim rings are available by the pool, making it easy for families with children. To get to the duty-free shop, just exit through the hotel's side door and cross the road. The takeaway lockers are right at the lobby entrance for self-pickup.
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Price per night from:MXN2,547
Posted onAug 30, 2026|Classic Sea View 1 King
Guest UserEnvironment: I brought my child here once in mid-May and stayed in a Deluxe Seaview Twin room. It had a full sea view, and the scenery was excellent. The 88-square-meter room was also very spacious.
Service: The reason I chose InterContinental again this time is because I think the hotel offers great service, always responding to requests. The mini-train ride is free, and the shuttle bus takes you to the beach. We arrived at 11 AM to check in, stored our luggage, and took the child directly to the indoor playground. Since my child needed a nap, I hoped for an early check-in. At 2 PM, the front desk informed us that a family suite was available on the 7th floor (which was an upgrade from our original room type). Although I still preferred a higher floor with a full sea view, I didn't mind too much, thinking my child could finally take a nap. It actually still had a sea view.
Facilities: The hotel opened in 2014. I stayed here at the end of 2015, and back then, it wasn't a family-friendly hotel and didn't have as many activities. At that time, I basically just slept in the hotel every day and rarely went out. Although it's been over ten years now, the in-room facilities are not outdated; classics remain classics.
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Price per night from:MXN2,613
Posted onSep 3, 2026|Grand Room - Twin Bed
Guest UserTraveling with family, we booked a twin room on the 11th floor. The room was quite spacious, enough for three people! There were many family activities arranged, but they felt a bit perfunctory, as it's not a dedicated family hotel after all. The butler only contacted us after check-in, and the welcome fruit was delivered on the second night. The butler service was great and basically accommodated all our requests.
I heard the Grand Hyatt's breakfast was delicious and plentiful, and it truly was! The breakfast definitely deserves high praise.
However, the low rating is due to the hygiene conditions. 1. The small bed had a takeout food smell, I'm not sure why. The next morning, my child's arm had many bites. We informed the front desk, and they arranged for pest control and a change of bedding. 2. The room had a pervasive musty smell, even the pillows, perhaps because it had been raining for a few days. The front desk arranged a room change to the 12th floor, but that room also had a musty smell, so we just gave up. They provided a dehumidifier, which is better than nothing.
Upon check-out, the hotel, feeling they hadn't satisfied us, offered either an airport transfer or lunch. Those who understand, understand the intention behind this!
Overall, it didn't meet my expectations.
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Price per night from:MXN3,117
Posted onAug 27, 2026|Red-Crowned Crane Rainforest Private Infinity Pool 2-Bedroom Villa
Anonymous User
This was our second time staying at Bird's Nest with the kids. This time we booked a larger room, and the front desk kindly upgraded us for free. We even had a dedicated service butler who was incredibly helpful. Their response time for dining arrangements and car bookings was very quick. The room facilities and decor have a charmingly rustic and natural feel. As for the views, they are absolutely stunning, with rolling mountains and blue skies and white clouds that feel within reach. You can hear the rustling of the pines and the wind blowing through the leaves, and there's a panoramic view of Yalong Bay, where the sea and sky blend seamlessly. It's perfect for those looking for a quiet getaway and a close connection with nature.
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Price per night from:MXN3,612
Posted onAug 30, 2026|Classical Room
Daxiaowanzi123
The Sheraton Sanya Yalong Bay is perfect for families with kids! It boasts a prime beachfront location, just a short stroll through the gardens to a beach with fine sand, where my child had an absolute blast playing and splashing in the waves.
They have a kids' splash pool, a mini-train, and a well-equipped children's play area with a variety of activities, plus daily parent-child events. The room came with kid-friendly amenities, and the service was very thoughtful. The room itself was spacious and comfortable, and the breakfast spread was comprehensive. It's a one-stop-shop for eating, staying, and playing, making it effortless to travel with kids. Definitely our top choice for Sanya with little ones, we'll be back again!
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Price per night from:MXN2,100
Posted onSep 1, 2026|Crown Garden Sea-View Double Bed Room
Guest UserOur stay at Crowne Plaza Sanya Bay Resort during our trip to Sanya was excellent overall. The hotel boasts a prime beachfront location on Sanya Bay's Coconut Dream Corridor, offering easy access to the beach for sunset views. It's also very close to Phoenix International Airport, making early morning or late-night flights hassle-free. The grand European Baroque-style lobby is truly impressive and perfect for photos.
The rooms are spacious, and our sea-view room featured a scenic balcony with a bathtub, creating a wonderful ambiance. We could enjoy the ocean view right from our bed, and the sunset over the sea in the evening was absolutely stunning. The bedding was comfortable, and the cleanliness was impeccable. The bathroom had a separate wet and dry area, and all facilities were well-maintained.
The breakfast buffet offered a wide variety of Chinese and Western dishes, including freshly made Hainanese noodles, and was served until noon, which was great for those who wanted to sleep in. The hotel also has two large outdoor pools and a kids' club, all set within beautiful gardens, making it a very pleasant place for a relaxing vacation.
The front desk and concierge staff were warm and attentive, promptly addressing any issues. This hotel is suitable for both couples and families, offering great value for money. It's definitely a top choice when visiting Sanya Bay, and we would consider staying here again!
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Price per night from:MXN996
Posted onAug 28, 2026|Sea-view Twin Room (Ultra-wide Comfortable Twin Beds)
Wangxiaowei
The Sheraton Hotel is fantastic. The environment is beautiful, the beach is clean, and the pool is great fun. There are plenty of activities for families. The rooms are clean and tidy, and Butler Potato's service was excellent – always responsive to our needs. The hotel's food selection is varied and reasonably priced. We saw geckos and squirrels everywhere. The private beach is uncrowded and picturesque. It's truly a wonderful family-friendly resort. We'll definitely come again.
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Price per night from:MXN1,213
Posted onSep 7, 2026|Poolside King with Garden Parasol
Guest UserThis time, I booked two pool-access rooms for two nights at the Ritz-Carlton Sanya for my family, and we had a very relaxing vacation. The overall experience exceeded our expectations. The rooms at the Li Tao Pavilion offer direct access to the pool, so you don't have to go back and forth through public areas, giving you complete freedom with your time. Unfortunately, all the pool-access rooms with sea views were fully booked during our stay, but the pool-access rooms in Building Two were also great, offering a quiet and private environment.
The guest rooms were spacious and airy, and not damp as I had imagined for a ground-floor room. They were dry and comfortable overall, making for a very pleasant stay. The hotel grounds are beautiful, with lush tropical vegetation and attractive scenery everywhere. When we had free time, we'd stroll through the gardens and slowly make our way to the beach. On clear days, the waters of Yalong Bay are crystal clear, and we were lucky enough to see the beautiful blue sea and sky this time.
The service during our stay was excellent. Nicole was friendly and responsive to our requests, handling everything promptly and appropriately. We didn't have a packed itinerary; most of our time was spent enjoying the hotel, playing in the pool, and walking along the beach, truly savoring a slow-paced island holiday.
As a long-standing resort, both the facilities and service are top-notch. Li Tao is perfect for those who prefer a quiet getaway and enjoy water activities. Immersing ourselves in the leisure of island life, this stay was incredibly comfortable. When I come back to Yalong Bay in the future, the Ritz-Carlton will still be my top choice.
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Price per night from:MXN4,491
Posted onSep 6, 2026|180 Degree Grand Sea View King Bed Room
AAAjinwandalaohuThis was an amazing travel experience, and my first time staying at this type of resort hotel. It's fundamentally different from other luxury hotels. The hotel's facilities are comprehensive, including bars, a zoo, a private beach, various sports courts, swimming pools, a surf pool, and much more. It's truly as they say, coming to Sanya and just enjoying the hotel is enough. Initially, my room wasn't ready when I arrived, but Steven actively coordinated and even sent a welcome gift, which I really appreciated. The service in this regard was exceptional. Other hotel staff were just as great; their service attitude truly lives up to the luxury hotel standard.
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Price per night from:MXN1,466
Posted onAug 15, 2026|Garden-view Double Room
patornI absolutely have to give a shout-out to Ella, the butler at Wanda Realm!
To be honest, the room facilities are a bit dated; you can definitely see the age in the bathroom and furniture. But that didn't detract from our experience at all, because the butler service was simply outstanding!
From adding her on WeChat to communicate our needs during check-in, to receiving daily thoughtful weather and activity reminders, every request was met with a prompt response. The butler even specially delivered a fresh fruit platter to our room. And at check-out, she had prepared Hainan specialty souvenirs. The attention to detail was incredible, making us feel truly valued and pampered.
Moreover, the hotel's outdoor environment is absolutely stunning! The sand on the beach is as fine as flour, the seawater is crystal clear, and every photo you take looks like a wallpaper. The complimentary travel photoshoot was an even bigger surprise; the photographer patiently guided our poses, and the results were simply amazing. We ended up buying a package of over twenty photos, which was far better than any roadside photographer – why even bother with a bicycle when you have a luxury car? (a Chinese idiom meaning 'why settle for less when you can have the best')
Honestly, I truly believe that without the dedicated efforts of these high-quality professionals, this hotel would struggle to operate so smoothly. The hardware might be old, but the warmth of the people makes up for it. I highly recommend this hotel to anyone who values service experience! We'll definitely be back! 👍
It's very close to the duty-free shop, so we had a great time shopping 🥰 If you're not an early riser, there's no need to buy breakfast; you can order takeout nearby 🥡 There's McDonald's and KFC.
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Price per night from:MXN1,024