No.18 Prat Avenue, Tsim Sha Tsui, Yau Tsim Mong District, Hong Kong, ChinaView Hotel Details
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OASIS AVENUE – A GDH HOTEL Guest Reviews
4.4/5
Very Good
4372 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.3
Service4.3
Cleanliness4.4
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All reviews(4372)
Positive reviews(4041)
Reviews with photos/video(840)
Easy to get around(580)
Close to metro(266)
Convenient for shopping(176)
Friendly front desk staff(165)
Excellent TV(54)
Luggage delivery service(49)
Stayed multiple times(39)
Negative reviews(330)
Rainbows
Smart Stylish Double Room
Stayed in Nov 2024
Business travelers
17 review
5.0/5
Outstanding
Posted on Jan 5, 2025
Modern and stylist hotel. Staff were polite and check in was a breeze. Hotel room is considered very spacious given Hongkong's prices. Comfortable and clean room, water pressure is good. Breakfast spread was good. Definitely will visit again!
Guest User
Green Smart Room Double Bed
Stayed in Oct 2024
Family
2 review
3.2/5
Posted on Dec 10, 2024
It's strange that the still requested the deposit which has not been required for many years. The light beside my pillow couldn't be turn off. I called front desk and I was told it's the night light. It cannot be turned off. How can you sleep with such bright light next to your face? Finally they agreed to remove the bulb for me. I waited another 30 min for the person do so.
Saw Zhexi
Green - Smart Room Twin Bed
Stayed in Oct 2024
Travel with friends
17 review
4.7/5
Amazing
Posted on Dec 10, 2024
Hotel location is superb! Surrounded by restaurants, convenient store & bars. Walking distance for Monorail stations!
Kimberly set
Green - Smart Room Twin Bed
Stayed in Oct 2024
Travel with friends
2 review
4.5/5
Great
Posted on Nov 26, 2024
Comfort place to stay, smooth check in and check out. Location wise. Is only 4 min walk to tsim sha tsui metro A2 station. Recommend to stay
PaulaiH
Green Smart Room Double Bed
Stayed in Oct 2024
Family
6 review
3.5/5
Posted on Nov 18, 2024
Clean bed and room. But we have to wait for almost 2hrs upon check in as they said the room is still not ready. Cabinet is also small. There’s a small fridge and kettle, but no microwave, They only provide tea bags inside the room so if you like coffee you better bring or buy outside. Also, mineral water is not free but you can easily buy outside as there’s a nearby 7/11 store and a lot of restaurants. Location is near tsim sha tsui mrt. One good thing is if you check out and want to leave your luggages, you can use their free luggage cabinet. Just download their app.
Rua awra
Smart Stylish Double Room
Stayed in Oct 2024
Couples
38 review
3.7/5
Posted on Nov 6, 2024
Good location near the center and MTR. Upon check in, I was informed that smoking is prohibited in the room. When I enter to the room, get smoke smell, I ask room for change but staff said will send HK for spray, no room for change. I have to stay in this room for whole period, very disappointed. Not provide drinking water in the room, you can buy at convenient store near by.
Siew Lee
Green Smart Room Double Bed
Stayed in Sep 2024
Couples
2 review
4.5/5
Great
Posted on Oct 30, 2024
The hotel room and bathroom are reasonably sized and clean. We had a very comfortable stay. Location is fantastic too, just 5 mins walk to 2 subway stations. Can even walk to Victoria Harbour within 15 mins.
Stellina L
Green Smart Room Double Bed
Stayed in Sep 2024
Travel with friends
1 review
3.0/5
Posted on Oct 13, 2024
The location is amazing! Love it. Service is pretty bad. Sent an email to them 2 days prior my stay. Till the end of my 6 days stay, there is no reply. I was seeking for help for my Macau travel. The lady at the concierge was impatient and replied “Best not to go via that route if you haven’t purchased the ticket” and went to assist another customer. So if you are an experienced traveller in HK and doesn’t not need any direction, this is still a good location.
HK has a new rule, they will not replenished any shower gel & amenities etc. I stayed there for 6 days with a friend. I have to bathe with shampoo as there is no shower gel left (it was less filled) on the last day and I am unable to open the lid to mix with water. So I will recommend only if you stay for less than 6 days.
I didn’t read the fine prints. We have to pay extra to use the gym. So if gym is a must, do consider other hotels available. It is HKD $80 per pax.
I paid deposit hkd1000 and the receptionist said that the return will be done within 24 hours and yet I m waiting to receive it. I saw that other commented until 2 months also not receiving. I checked in 13-Sept and checked out 16-Sept, I changed the room twice. When they first assigned the room not according to what I need, I mentioned not to have the corner room and my room booking payment is not for the corner room - 618, then they swiped it to room 715, it's seems to be the corner room as well and the bed lamp is spoiled. The hotel location is good but the receptionist service so terribly bad. Sorry to say that I really feel bad to hong kong after this experience.
Guest User
Green Smart Room Double Bed
Stayed in Nov 2024
Family
1 review
4.5/5
Great
Posted on Jan 5, 2025
The best location nearly famous restaurants
Twicer Ch
Green Smart Room Double Bed
Stayed in Jan 2025
Couples
1 review
2.2/5
Posted on Feb 21, 2025
“The hotel is okay and conveniently located, but I got a room next to the elevator. The noise from the elevator disturbed my sleep all night, making it nearly impossible to rest. I sent an email, but no one responded. Very disappointing. Guests can’t truly relax here. On top of that, the room was very dusty, which made me sick.”
MKP.
Green Smart Room Double Bed
Stayed in Jan 2025
Travel with friends
2 review
3.7/5
Posted on Feb 26, 2025
It’s not that clean; if you look closely, you’ll notice it.
As for the toilet, even though it is an autonomous toilet, it isn’t working.
Regarding the layout, do you think we should place a trash bin beside the bed, near the head of the bed?
Anonymous User
Green Smart Room Double Bed
Stayed in Jan 2025
Family
1 review
4.0/5
Very Good
Posted on Feb 7, 2025
Extra cost if I leave my luggage for couple hours. This is the first time I have encountered this kind of fee service
Guest User
Green Smart Room Double Bed
Stayed in Dec 2024
Family
1 review
1.0/5
Posted on Jan 20, 2025
Will never ever book this hotel. Poor customer service not being considerate to the guest situation. You hotel can earn some extra income from a mistaken booking from your guest, but you will lose all subsequent potential income that this guest can bring you. Somehow hotel service is not just about location or cleanliness, it is also how you take care of your guest during an incidental event. If there is a choice I will rate 0.
永远不会再预订这家酒店。糟糕的客户服务不考虑客人的情况。您的酒店可以通过客人的错误预订赚取一些额外收入,但您将失去这位客人可能为您未來带来的所有后续潜在收入。酒店服务不仅仅涉及位置或清洁度,还涉及您在偶發事件時如何照顾客人。如果可以选择,我会给 0 分。