Serene Riverside Hotel Hoi An Reviews

Name: Serene Riverside Hotel Hoi An
Address: 100 Nguyen Du, Thanh Ha, Hoi An, Vietnam, 100 Nguyen Du, Overseas, Vietnam
Rating: 9

Serene Riverside Hotel Hoi An

100 Nguyen Du, Thanh Ha, Hoi An, VietnamSee Hotel Details

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Rooms and Guests

Guest Reviews

9.0/10

Great

22 review

Verified reviews

Location8.7

Amenities8.9

Service9.2

Cleanliness9.1

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All reviews(22)

Positive reviews(22)

Reviews with photos/video(12)

Awesome stay(8)

Great service(7)

Clean pool(3)

Great swimming pool(3)

HoangDinh

King Room With Lake View

Stayed in Jul 2025

Couple

22 review

9.5/10

Amazing

Posted on Sep 2, 2025

Nice hotel with good location, very near the Hoian old town. The river view is very peaceful, and the staff are extremely friendly. Two drawbacks are the water drainage system seems to work not so good, and the hot water sometimes becomes weak! Hope the hotel could improve it in the future!

Axel-azd

King Room With Balcony

Stayed in Jun 2025

Solo traveler

8 review

8.5/10

Very Good

Posted on Jul 17, 2025

Nice and quiet hotel. AC is great and not noisy. Friendly and welcoming staff. The room was too bright in the morning even with the shades drawn. Also, beautiful view of the river.

Response from Property: Dear Valued Guest,Thank you so much for your kind words and for taking the time to share your experience with us.We’re very happy to hear that you enjoyed the peaceful atmosphere, the comfortable and quiet air-conditioning, and especially the hospitality of our team – your kind feedback truly motivates us to continue delivering warm and attentive service.We also appreciate your comment regarding the morning brightness in the room. We understand that natural light can be strong in some rooms, and we are reviewing options to improve light control for guests who prefer a darker environment for sleeping.It’s wonderful to know that you enjoyed the beautiful river view – it’s definitely one of our favorite features, too!We hope to welcome you back again soon for another relaxing stay by the river.Warm regards,Serene Riverside Hotel Hoi An.

JrSng

Twin Room With Balcony

Stayed in Mar 2025

Family

3 review

10/10

Outstanding

Posted on Apr 13, 2025

Location is close to Hoi an ancient town, breakfast was a la carte with local and western options, room comes with balcony and swimming pool and gym.Quiet at night, can arrange transportation and tour at the hotel reception also, staff are nice and friendly.

Anonymous User

Deluxe Double Room With Balcony

Stayed in Mar 2025

Couple

1 review

10/10

Outstanding

Posted on Apr 12, 2025

We had a fantastic stay in a great location a short walk from the main historic centre. The room was comfortable and clean and the staff were amazing. I would recommend visiting some of the places to eat recommended by the staff as they are brilliant.

Guest User

Twin Room With Balcony

Stayed in Jan 2025

Traveling with friends

7 review

7.0/10

Posted on Feb 16, 2025

The staff was very helpful we found the room had a musty smell, it was very quiet

Joshua

King Room With Lake View

Stayed in May 2025

Couple

2 review

9.5/10

Amazing

Posted on Jun 23, 2025

Great place, staff were super friendly and helpful, room was great and we had a nice view of the river! Can’t stress how nice the staff were, super helpful and were always there to offer recommendations and support

Response from Property: Dear Valued Guest,Thank you so much for your kind and thoughtful review!We’re absolutely delighted to hear that you enjoyed your stay, especially the beautiful river view, the comfort of your room, and most of all — our friendly and supportive staff. Your kind words truly mean a lot to us.Our team always strives to make every guest feel welcome and well taken care of, and it's wonderful to know that our efforts made a difference during your time in Hoi An.We sincerely hope to welcome you back in the near future for another memorable riverside experience.Warm regards, Serene Riverside Hotel Hoi An.

Wutchanaprapun

Twin Room With Balcony

Stayed in Feb 2025

Family

14 review

10/10

Outstanding

Posted on Apr 28, 2025

Good price and quite

AlxSwnsn

King Room With Balcony

Stayed in Mar 2025

Solo traveler

49 review

10/10

Outstanding

Posted on Apr 9, 2025

Everything was fine

AndyNguyen

Twin Room With Balcony

Stayed in Mar 2025

Couple

19 review

6.0/10

Posted on Apr 7, 2025

3 star

Konstantin

King Room With Balcony

Stayed in Jul 2025

Couple

2 review

10/10

Outstanding

Posted on Aug 14, 2025

The advantage of this hotel is that it is located near the Old Town in Hoi An. You can walk there and not drive every time. The hotel itself is modest, not new, but cozy. There is a swimming pool, breakfasts. We were met by friendly girls at the reception, they told us everything, informed us about excursions. There is a laundry for reasonable money. Opposite the hotel there is a river, where you can sit in the gazebo and drink coffee. We stayed for two days and were satisfied.

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Response from Property: Dear Guest,Thank you for choosing Serene Riverside Hotel Hoi An and taking the time to share your experience. We are very pleased to know that you enjoyed our convenient location near the Old Town, cozy atmosphere, swimming pool, breakfast, as well as the service at the reception. Thank you for the kind words addressed to our staff - we always try to create comfort and care for each guest. We are glad that you were satisfied with your stay, and we hope to welcome you again in the future! Sincerely, Hotel Administration Serene Riverside Hotel Hoi An

Artem Pikulev

Deluxe Double Room With Balcony

Stayed in Jan 2025

Traveling with friends

365 review

9.5/10

Amazing

Posted on Mar 3, 2025

A great choice for those who want to live right on the river bank. The hotel has a swimming pool, gym, tea room, billiards and a lounge bar (although it is closed in rainy weather). We stayed in a Premier room with a river view: if the windows are closed, it seems that there is little space, but as soon as you open the balcony, the space immediately increases. Pros: nice interior, robes, bath and shower. But we were disappointed with the breakfasts: you need to order in the evening, there is only one dish to choose from, the portions are small. If breakfast is important, for this price you can find options with a buffet. For more details, watch the video review on the Pikart Travel YouTube channel!

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