12 Lien Tri, Tran Hung Dao, Quan Hoan Kiem, Hanoi, VietnamSee Hotel Details
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1 night
Guest Reviews
8.7/10
Very Good
70 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.7
Amenities8.4
Service9.1
Cleanliness8.4
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All reviews(70)
Positive reviews(69)
Reviews with photos/video(15)
Great service(19)
Awesome stay(16)
Clean and tidy(9)
Great location(8)
Convenient location(8)
Negative reviews(1)
Guest User
Family Room
Stayed in Jun 2025
Family
1 review
9.5/10
Amazing
Posted on Jul 31, 2025
The location is great and room is clean, neat and tidy. Plus the staffs are friendly and hospitality.
FYI, there is no elevator but the hotel helps you move your belongings. For our stay, it was perfect.
Hong
Standard Double
Stayed in Jun 2025
Solo traveler
4 review
6.0/10
Posted on Jul 22, 2025
Hotel location is ok. Walking distance to most tourist attractions. Only problem is there's no lift.. problem for travellers with big luggage. Do be advised..and it's secluded area..in a small alley
Theresa
Standard Double
Stayed in Jan 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on May 8, 2025
Everything is good
Response from Property: We would like to take this opportunity to thank you for choosing A25 Hotel and sharing your experience with us. We are happy to know that you had a pleasant stay with A25 Hotel during your trip. We look forward to the opportunity to welcome you back so we can serve you with all our hospitality.Chúng tôi muốn nhân cơ hội này cảm ơn bạn đã lựa chọn A25 Hotel và chia sẻ trải nghiệm của bạn với chúng tôi. Chúng tôi rất vui khi biết rằng bạn đã có một kỳ nghỉ thú vị với A25 Hotel trong chuyến đi này. Rất mong có cơ hội được chào đón bạn quay trở lại để chúng tôi có thể phục vụ bạn với tất cả sự hiếu khách của mình.
Ben10-
Family Room
Stayed in Feb 2025
Business traveler
4 review
10/10
Outstanding
Posted on Mar 13, 2025
The facilities and the staff were excellent! Fantastic value! Thank you to Kien and the others at the front desk.
Guest User
Family Room
Stayed in Dec 2024
Traveling with friends
22 review
9.0/10
Great
Posted on Jan 24, 2025
The hotel was a bit old but had a lot of toiletries available to use such as shampoo, conditioner, soap, toothpaste, toothbrush, shaver, hair ties, sewing kit etc. They also had a mini bar but were reluctant to let us leave until they checked the mini bar to see if we took anything even though I tried to pay for a can of coke at the front desk and they told me to leave the money in the room. So I did leave it in the room and then he tried to get me to pay again, until the lady showed that I paid. Also the walls were very thin and the security guards and people above us were very loud.
Response from Property: Thank you for sharing your detailed feedback! We’re sorry to hear that you encountered some issues during your stay, particularly regarding the noise and the minibar situation. We will review our minibar check-out process and work on improving soundproofing to ensure a more comfortable experience for our guests. We truly appreciate your understanding and hope to have the opportunity to serve you better in the future. Thank you for choosing to stay with us!
Guest User
Family Room
Stayed in Dec 2024
Traveling with friends
3 review
3.5/10
Posted on Jan 13, 2025
I forget something in my room and when I go to the reception to check out I told him I forget to bring my stuff so they told me there is nothing in the room?!
Response from Property: We are truly sorry for any inconvenience you have experienced at our hotel. You must have felt unhappy in your stay. We also sincerely thank you for taking the time to share your comments so that we can immediately review our shortcomings and improve our services, ensuring that similar situations do not occur again. on your next stay. We hope to have the opportunity to welcome you back, so that we can serve you with all our hospitality and not disappoint you in any way.
Guest User
Standard Double
Stayed in Nov 2024
Business traveler
1 review
10/10
Outstanding
Posted on Dec 16, 2024
very good
Response from Property: We would like to take this opportunity to thank you for choosing A25 Hotel and sharing your feedback with us. We are happy to know that you had a pleasant stay with us on this trip. We look forward to the opportunity to welcome you back so we can serve you with all our hospitality.
DmitryX
Standard Double
Stayed in Nov 2024
Solo traveler
4 review
7.5/10
Posted on Dec 24, 2024
Good location quite close to the lake. The room had a wide range of amenities including kettle, minibar, ac, clothes iron with ironing board. The staff was very friendly and willing to help. However, the noise insulation was pretty bad which combined with the fact that there was a heavy construction going on in the next building made it very hard to have a proper rest.
Guest User
Standard Double
Stayed in Jan 2025
Business traveler
1 review
10/10
Outstanding
Posted on Feb 24, 2025
Good environment and attitude
Winston7788
Standard Double
Stayed in Jul 2024
Business traveler
6 review
8.5/10
Very Good
Posted on Aug 23, 2024
Nice little hotel. Everything is OK.
Response from Property: We would like to take this opportunity to thank you for choosing A25 Hotel and sharing your feedback with us. We are happy to know that you had a pleasant stay with us on this trip. We look forward to the opportunity to welcome you back so we can serve you with all our hospitality.
Guest User
Family Room
Stayed in Nov 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Dec 4, 2024
Good hotel
Response from Property: We would like to take this opportunity to thank you for choosing A25 Hotel and sharing your feedback with us. We are happy to know that you had a pleasant stay with us on this trip. We look forward to the opportunity to welcome you back so we can serve you with all our hospitality.
Guest User
Family Room
Stayed in Feb 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on Apr 1, 2025
My friend insisted that I come back and give a six-star review! There are cafes nearby, and it is easy to get a taxi near Hoan Kiem Lake. The room is very clean, all daily necessities are complete, and there is a small balcony. This is the best! I had a great time in Vietnam
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Liuliangming
Family Room
Stayed in Feb 2025
Solo traveler
3 review
7.0/10
Posted on Mar 26, 2025
Accommodation in Hanoi is generally more expensive than in Ho Chi Minh City and even more expensive than in Nha Trang. The house is old and the food is abundant. The girl at the front desk tried hard to tell me how to take a bus to Mong Cai, but she couldn't figure it out because of her limited Chinese. I took a taxi to Gia Lam Railway Station and was told that trains to China had been suspended for a long time, but there were trains to Lao Cai Province. I walked to Gia Lam Bus Station again, and the waiter translated on the phone for a long time before telling me that I could go to Mong Cai either early or late. There are no buses to China at the bus station. Later I looked at Xiaohongshu** and found out that the bus to Nanning was from Guangxi Yunde Group. I added WeChat and sent the location, but the address was difficult to search in both Vietnamese and Chinese. You can search for Didi Taxi. This is my second time in Hanoi, and I don’t know where to go except Hoan Kiem Lake. Return home quickly.
Original TextTranslated by Google
Guest User
Family Room
Stayed in Jan 2025
Couple
1 review
8.0/10
Very Good
Posted on Feb 22, 2025
After walking around the city we had a good rest in the hotel. The room is small, quite suitable for spending the night
Original TextTranslated by Google
doiu
Family Room
Stayed in Nov 2024
Solo traveler
10 review
9.0/10
Great
Posted on Dec 28, 2024
It's a bit of a walk to the old quarter, but the location is not bad
There is a smart TV
There is a key and no elevator
The staff is friendly and not bad for the price