Scandic Simonkenttä Reviews

It was tired for the long train to Helsinki , and the weather is super cold that night. We needed some hot water and we requested kettle from the reception. We were very surprised and felt warm when received kettle with hot chocolate. Perfect customer service. Thank you 🫰

Nice,clein place to visit

The location is good and the breakfast is good

Good location with excellent service, highly recommend this hotel for anyone who will be traveling to Helsinki

centrally based, just 5 min walk to railway, newish building, but noise and heat insulation are in dire need of improvement. air conditioning didn't work by 28 degrees outside and glass facade, not even a fan. trams are heard on the 8th floor as if a small plane is passing by, and that late into the night. Soap splashes on the door have not been cleaned for a while and beds are small, almost fell on the floor while turning. not coming to this hotel any time soon. on the positive side: minibar is well stocked with water for 8 euro and alcoholic beverages for partying if you want all night long

I have read a reviews and decided to booked Scandic Simonkentta for 3 nights . Overall, super upset ! They don't provide slippers and electric kettle for standard room. Meaning to say, they only provide service based on room size ! Such a basic requirement, request guest to pay extra cost for kettle ! Very ridiculous and disappointed. The standard room per night I booked is not cheap too ! First time encountered this problem! Anyway, there are many good location hotels nearby. So Scandi Simonketta is not a best. don't even provide a customer service provider. This is my first and last with very bad experience. Never book Scandi Simonketta again ! Thanks

Its very good service,all stuff very friendly if i have chance to visit helsinki again i will stay there absolutely!

The building and the hall looks ok. But the room was pretty dirty. Found a piece of broken glass under the sheet. The pillows smelt very greasy, even stinky. And there is only a bathtub instead of regular showering area, which is expected to be dirty, according to the hygiene of other area in the room. If we have reported perhaps the hotel would have changed the room, but we were too tired. Someone kept trying to open the room door in the morning, I suppose it was the janitor. And it's unreasonable, 'cause we did hang a don't disturb tag. Unpleasant stay.

Definitely will stay here again when visiting Helsinki. Just wondering why they don't provide at least a kettle for tea coffee in room, even a coffee mug they're not provided.

The hotel location is really good and just next to the mall and train station, there is a tram stop just in the outside of entrance. The reception was not helpful and not hospitable. The facilitation in the hotel room like telephone did not work. You needed to getdown stairs to report the issue. The AC and telephone did not work, i went downstairs to report to the reception, they said they would deal with it, but there was no one to fix it. Two stays there, no AC. The breakfast was great. I hope their staff really be well trained once they got an complaint from customer about their room.

Brilliant location, great breakfast - we had a really nice stay - very friendly customer service

Great breakfast buffet! A choice of good value for money in Helsinki

Good and nice

The water pressure in the shower was too weak. I stayed for several nights but the room was never cleaned. The tall white guy at the front desk was rude.