Even Hotel Suzhou Grand Canal·Suoshanqiao West subway station Reviews

Response from Property: Dear Guest, Thank you for choosing EVEN Hotel Suzhou Grand Canal and sharing your feedback! At EVEN Hotels, our brand philosophy is to promote a healthy lifestyle, catering to health-conscious travelers who wish to maintain a balanced and healthy way of life even while on the road. We are delighted to know that our services and environment have met your expectations. Our quiet rooms are equipped with King Koil mattresses, Canasin bedding, and a variety of pillows to choose from, as well as Sleepace aromatherapy sleep lamps, creating a comfortable and relaxing pre-sleep atmosphere through visual, auditory, and other sensory experiences. EVEN Hotel helps you experience a healthy lifestyle while travelling. We look forward to welcoming you back again! Warm regards, Chief Health Officer Helen Mao

Response from Property: Dear guest, thank you for your support of EVEN Hotel Suzhou Grand Canal and sharing your stay experience with us! EVEN Hotel is managed by the InterContinental Hotels Group and advocates an advanced health-themed concept, while catering to modern aesthetic needs. The hotel features nature-inspired colors and green plants are dotted throughout, creating a fashionable, healthy and relaxing atmosphere for guests. We are committed to providing more thoughtful services for our guests. During your stay, please feel free to communicate your preferences with our staff, and we will do our best to meet your needs. In the morning, the restaurant prepares a healthy and balanced buffet breakfast, featuring Chinese creative dishes, Western specialties, using natural ingredients as much as possible, as well as Suzhou specialty cuisine and a self-service freshly squeezed juice area, enabling you to customize healthy food choices easily. We look forward to serving you in the future! Chief Health Officer Helen Mao

Response from Property: Dear Guest, Thank you for your trust in EVEN Hotel Suzhou Grand Canal and for sharing this valuable review! The brand concept of EVEN Hotel is to convey a healthy lifestyle, catering to health - oriented travelers, enabling them to enjoy a healthy and balanced lifestyle even during their journeys. We are committed to providing more attentive services to our guests. During your stay, you are welcome to communicate your preferences with our staff at any time, and we will do our best to meet your needs. The hotel is seamlessly connected to the subway stations of Line 3 and Line 5, and there are several commercial centers within walking distance. It is about a 2 - kilometer walk from the hotel to the stadium of Suzhou Sports Center, making it convenient for you to enjoy exciting concerts. EVEN Hotel helps you experience a healthy lifestyle while travelling. We invite you to stay with us again! Chief Health Officer Helen Mao

Response from Property: Dear guest, We are glad to hear that you had a pleasant stay. However, from your review, I presume that you are probably not reviewing our hotel, we are EVEN Hotel Suzhou Grand Canal. EVEN Hotels is a new brand under the InterContinental Hotels Group in China who pursue a healthy lifestyle and offer them a balanced and healthy living experience during their journey. We look forward to the opportunity to welcome you to our hotel in the future and hear about your experience with us. Chief Health Officer Helen Mao

Response from Property: Dear Guest, Thank you for your kind attention to EVEN Hotel Suzhou Grand Canal! Our hotel is IHG's lifestyle hotel with a holistic approach to health and balance with a sporty and stylish twist, allowing travellers to find the perfect balance between business travel and healthy living on their own terms. The hotel strictly follows the cleaning procedures of the IHG Way of Clean in terms of hygiene. From exercise to sleep, from food to work, there are many ways to travel with a sense of vitality. We invite you to join us! Chief Health Officer Helen Mao

Response from Property: Dear Guest,Thank you for taking the time to tell us about your experience at EVEN Hotel Suzhou Grand Canal. We are very pleased that you enjoyed the well-maintained facilities and rooms as well as the fantastic service we provide. We also make sure that we have the best locations and hope to have the pleasure of welcoming you again. Chief Health Officer Helen Mao

Response from Property: Dear Guest,Thank you for taking the time to tell us about your experience at EVEN Hotel Suzhou Grand Canal. EVEN Hotels have always been located in a convenient locations, such as the subway station or tourist attractions in the city. We are very sorry that the professionalism of our service did not meet your expectations. We will continue to improve the training and guidance of our staff. We hope to have the opportunity to welcome you again in the future to provide you with a better experience. Chief Health Officer Helen Mao

Response from Property: Dear guest,Thank you for writing a review about your stay. We are pleased to hear that you were satisfied with our hotel's rooms.We apologize that our services did not meet your expectations. We appreciate your comments and will share them with our team so that we can continue to improve our services.We apologise for the inconvenience caused by the access control card. We are already trying to resolve the issue.We will continue to work on improving the details.We hope you will reconsider staying with us again the next time your travels take you back to Suzhou. Chief Health Officer Helen Mao

Response from Property: Dear Guest, Thank you for your kind review and appreciation of your stay at EVEN Hotel Suzhou Grand Canal! EVEN Hotel's brand philosophy is to deliver a healthy lifestyle, targeting health-conscious travellers who want to enjoy a healthy and balanced lifestyle while travelling. The hotel is carefully located in a building with many culinary options in and around the building, as well as a variety of shops and famous attractions. The ground floor of the hotel is seamlessly connected to the subway station, making travel very convenient. EVEN Hotel helps you experience a healthy lifestyle while travelling. We look forward to welcoming you at EVEN Hotel Suzhou Grand Canal! Chief Health Officer Helen Mao

Response from Property: Dear guest,Thank you for writing a review of your stay with us. We are very happy to hear that you enjoyed your stay with us. I will be sure to share your kind comments with our staff. We work hard to ensure that all our guests have a memorable experience and it is always nice to hear that we have. We also make sure that we have the best locations and we hope to have the pleasure of welcoming you again. Chief Health Officer Helen Mao

Response from Property: Dear Guest, Thank you for sharing your stay experience at EVEN Hotel Suzhou Grand Canal! Our hotel is managed by the InterContinental Hotels Group and emphasizes a healthy lifestyle concept, allowing you to enjoy a balanced and healthy way of life even while on the go and find your own "perfect balance". In addition to our fitness center equipped with Star Trac fitness equipment, we also provide yoga mats, yoga balls, resistance bands, and other yoga exercise facilities in our guest rooms. You can also watch professional fitness and workout videos on the television to help you maintain or establish exercise habits. EVEN Hotel helps you experience a healthy lifestyle while traveling. We warmly invite you to stay with us again at EVEN Hotel Suzhou Grand Canal! Chief Health Officer Helen Mao

Response from Property: Dear guest, thank you very much for choosing EVEN Hotel Suzhou Grand Canal and providing feedback! EVEN Hotel is a new brand of the IHG group in China, providing guests with a diverse selection of healthy lifestyle options. We strive to help travelers find a perfect balance between business travel and healthy living in their own way. A good night's sleep is the foundation of maintaining physical and mental health. The comfortable sleep system at EVEN Hotel helps guests relax, recharge, and revitalize themselves, ensuring full energy throughout the day. We use Milk&Co brand toiletries and Sleepace aromatherapy lamps to create a comfortable sleep environment from various perspectives such as visual and auditory senses, helping guests release travel stress. We also have professional fitness coaches sharing fitness classes every Tuesday, Wednesday, and Thursday, which our hotel guests can experience for free. We invite you to continue choosing EVEN Hotel Suzhou Grand Canal! Chief Health Officer Helen Mao

Response from Property: Dear guest, thank you for choosing to stay at EVEN Hotel Suzhou Grand Canal and sharing this review with us! EVEN Hotel is a new brand under the InterContinental Hotels Group in China, providing guests with diversified choices for a healthy lifestyle. We believe in allowing travelers to find a perfect balance between business travel and a healthy lifestyle in their own way. A good night's sleep is the foundation of physical and mental health. The soothing sleep system of EVEN Hotel helps guests relax and recharge. We provide KINGKOIL luxury mattresses, Milk&Co toiletries, and Sleepace aromatherapy sleep lamps to create a comfortable sleep environment from various aspects such as visual and auditory senses, relieving travel pressure. We invite you to continue choosing EVEN Hotel Suzhou Grand Canal for your future stays! Chief Health Officer Helen Mao

Response from Property: Dear Guest,Thank you very much for your time and sharing of your experience at EVEN Hotel Suzhou Grand Canal. We are delighted to hear that you enjoyed your stay with us. It's something our staff take great pride in, so we value your feedback. We hope you will return. Chief Health Officer Helen Mao