"My stay here was excellent! The hotel room was incredibly spacious with a well-thought-out layout that didn't feel cramped at all. The hotel facilities were fully equipped; the air conditioning heated and cooled quickly, the hot water was abundant and the temperature stable, and the bedding was soft and skin-friendly. The pillows, in particular, were very comfortable, ensuring a great night's sleep. It even had a desk, which was convenient for daily living and working. Overall, it was clean, tidy, and attention to detail was evident. It offers great value for money and I've already recommended it to friends. I'll definitely choose this place again next time!"

"The room was big and clean. It was close to the border with soms restaurants nearby. Only the badroom was dirty and fool of mold. The water was coming out of the roof, it was definitely not from one day. We actually just saw it after our son was asleep so we didn’t say something, because we didn’t wanted to move. But probably if you say something there are better rooms. The rest of the room was clean."

"The room was a bit small, but well-equipped. The faucet design was a little odd. Overall, the hygiene was good. The best part was its convenient location, very close to the border crossing."

"It's clear that the pandemic has had a significant impact on the entire Hekou area. The hotel appears to be a renovated and upgraded version of its predecessor, reflecting the owner's hopes for a renewed success for Hekou, a border city. Overall, the stay was pleasant, with spacious and clean rooms, warm service, and a distinctive breakfast. It's a hotel in Hekou that offers excellent value for money."

"The Positives: The room was spacious and nicely decorated, which made for a comfortable base. The reception staff were genuinely thoughtful - they prepared a personalized printed sheet with local insights when I arrived, which was a lovely touch. The gym facilities were adequate for a quick workout. Location-wise, the bus station is within reasonable walking distance if that's your transport hub. If you're fortunate to get a mountain-facing room, you'll enjoy some beautiful views. Areas That Need Attention: I encountered bed bugs and woke up with itchy bumps. When I requested a room change, the situation wasn't handled with the care I'd expected - no apology or compensation was offered. This is something the hotel really needs to address. Noise can be an issue - you'll hear conversations in the corridors from both guests and staff, plus the elevator running. Construction noise is also present if you don't have the mountain view. Things to Know: The hotel lacks proper organization for transport services, which you'd expect from a hotel at this level. The reception staff tried to help with booking transport to Yuanyang, but some of the advice was actually wrong - suggesting routes that were much more expensive and longer than necessary. I felt they were rushing through answers rather than fully listening to my questions - better systems and more attention to detail are needed. The laundry service is extremely expensive and completely unaffordable for most travelers. The hotel advertises guest laundry on their Trip.com page, but there isn't any - only the expensive service option. The rooftop restaurant is pricey and serves very traditional Chinese cuisine with quite intense dishes (think animal heads featured in the menu photos) - this might be quite challenging for Western travelers to navigate. The breakfast has decent variety but is entirely Chinese-style with no Western or vegetarian options, despite what may be advertised. The pool was closed during my stay even with warm weather. Bottom Line: A hotel with potential and some genuinely nice touches, but hygiene and service consistency need improvement."

"Spacious room! Very near the China-Vietnam crossing. Front desk super helpful in securing ticket for my bus to Yuanyang."

"It's very close to the river mouth port, and the price-performance ratio is acceptable. There's hot water, air conditioning, and bottled water. There are also many places to eat nearby, so overall it's quite convenient. You can go downstairs for a walk along the river."

"The room was pretty good."

"Pleasant stay in Hekou"