Hanoi Media Hotel & Spa

Hanoi Media Hotel & Spa Reviews

Hanoi Media Hotel & Spa

11 P. Hàng Dầu, Hàng Bạc, Hoàn Kiếm, Quan Hoan Kiem, Hanoi, VietnamSee Hotel Details
Hanoi Media Hotel & Spa
Hanoi Media Hotel & SpaHanoi Media Hotel & SpaHanoi Media Hotel & Spa
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1 night

Guest Reviews

9.0/10
Great
82 review
Verified reviews
Location9.1
Amenities8.7
Service9.4
Cleanliness8.7
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All reviews(82)
Positive reviews(80)
Reviews with photos/video(22)
Great service(45)
Great location(28)
Awesome stay(24)
Clean and tidy(17)
Delicious breakfast(14)
Perfect for business trips(10)
Convenient location(10)
Negative reviews(2)
Yvonnesdyt
Superior Double Room
Stayed in May 2025
Solo traveler
48 review
8.5/10
Very Good
Posted on Jun 15, 2025
The hotel is in a great location,making it convenient to explore the city. The hotel staff are very friendly,and breakfast was good.
Response from Property: “Thank you” is not enough to show our appreciate to your kind words toward our high standard of services. We are so proud of the friendly and caring staff, the comfortable and nice suite, relaxing time with Hanoi Media Hotel and Spa that made your stay so enjoyable. We will definitely keep up the perfect service & upgrade hotel amenities to deliver it to our value guests. We look forward to welcoming you again!
Andrew
Superior Double Room
Stayed in Nov 2024
Business traveler
1 review
10/10
Outstanding
Posted on Dec 28, 2024
Good value for money. Room was small but comfortable and very quiet. Location is excellent in the old quarter near the lake.
Response from Property: “Thank you” is not enough to show our appreciate to your kind words toward our high standard of services. We are so proud of the friendly and caring staff, the comfortable and nice suite, relaxing time with Hanoi Media Hotel and Spa that made your stay so enjoyable. We will definitely keep up the perfect service & upgrade hotel amenities to deliver it to our value guests. We look forward to welcoming you again!
jdpy
Family Room With Balcony
Stayed in Nov 2024
Family
48 review
9.0/10
Great
Posted on Dec 12, 2024
The hotel is nice and well located. It was enough for 1 night. The rooftop view is great!
Response from Property: “Thank you” is not enough to show our appreciate to your kind words toward our high standard of services. We are so proud of the friendly and caring staff, the comfortable and nice suite, relaxing time with Hanoi Media Hotel and Spa that made your stay so enjoyable. We will definitely keep up the perfect service & upgrade hotel amenities to deliver it to our value guests. We look forward to welcoming you again!
Hnin Phyu Syn
Superior Double Room
Stayed in Apr 2025
Family
4 review
9.5/10
Amazing
Posted on May 14, 2025
Had a wonderful stay at this lovely hotel. The receptionist is so kind and helpful 💛
Response from Property: “Thank you” is not enough to show our appreciate to your kind words toward our high standard of services. We are so proud of the friendly and caring staff, the comfortable and nice suite, relaxing time with Hanoi Media Hotel and Spa that made your stay so enjoyable. We will definitely keep up the perfect service & upgrade hotel amenities to deliver it to our value guests. We look forward to welcoming you again!
Sergio
Deluxe Double Or Twin Room With City View
Stayed in Dec 2024
Couple
6 review
9.5/10
Amazing
Posted on Feb 6, 2025
The hotel was quite good, it has a super nice view and the location is very convenient in the hoam kiem lake area. The staff is very helpful, the breakfast is really good with good on demand options but the breakfast room is tiny (you may need to wait for a little). Recommend!
Response from Property: “Thank you” is not enough to show our appreciate to your kind words toward our high standard of services. We are so proud of the friendly and caring staff, the comfortable and nice suite, relaxing time with Hanoi Media Hotel and Spa that made your stay so enjoyable. We will definitely keep up the perfect service & upgrade hotel amenities to deliver it to our value guests. We look forward to welcoming you again!
Yuma
Superior Double Room
Stayed in Sep 2024
Solo traveler
5 review
10/10
Outstanding
Posted on Oct 30, 2024
Excellent!!!! Location is so convenient. Also staff are very friendly and helpful. Wanna stay again
Response from Property: “Thank you” is not enough to show our appreciate to your kind words toward our high standard of services. We are so proud of the friendly and caring staff, the comfortable and nice suite, relaxing time with Hanoi Media Hotel and Spa that made your stay so enjoyable. We will definitely keep up the perfect service & upgrade hotel amenities to deliver it to our value guests. We look forward to welcoming you again!
Frankey
Superior Double Room
Stayed in Jan 2024
Business traveler
30 review
9.0/10
Great
Posted on Mar 2, 2024
Check in is very smooth. Selina & Jenny are very adorable, good hospitality & sweet smile. Bathroom newly renovated. It looks fantastic.
Response from Property: “Thank you” is not enough to show our appreciate to your kind words toward our high standard of services. We are so proud of the friendly and caring staff, the comfortable and nice suite, relaxing time with Hanoi Media Hotel and Spa that made your stay so enjoyable. We will definitely keep up the perfect service to deliver it to our value guests. We look forward to welcoming you again!
Sejal
Family Room With Balcony
Stayed in Nov 2023
Family
2 review
9.0/10
Great
Posted on Jan 2, 2024
New cozy hotel, all is within walking distance. Rooms are clean, facilities likited but good for a basic stay.
Response from Property: “Thank you” is not enough to show our appreciate to your kind words toward our high standard of services. We are so proud of the friendly and caring staff, the comfortable and nice suite, relaxing time with Hanoi Media Hotel and Spa that made your stay so enjoyable. We will definitely keep up the perfect service to deliver it to our value guests. We look forward to welcoming you again!
Guest User
Superior Double Room
Stayed in Feb 2024
Couple
3 review
9.5/10
Amazing
Posted on Mar 30, 2024
Good hotel very forward coming service. The light in the bathroom turned on when ever it felt like which was annoying at night.
Response from Property: “Thank you” is not enough to show our appreciate to your kind words toward our high standard of services. We are so proud of the friendly and caring staff, the comfortable and nice suite, relaxing time with Hanoi Media Hotel and Spa that made your stay so enjoyable. We will definitely keep up the perfect service & upgrade hotel amenities to deliver it to our value guests. We look forward to welcoming you again!
Cata83
Superior Double Room
Stayed in Jan 2024
Solo traveler
5 review
8.5/10
Very Good
Posted on Feb 8, 2024
Hotel was helpful and prompt to respond to arrange a taxi pick up from the airport. It took about an hour to get to the hotel. Room had the basics and was clean. Hot water took a bit of time to work properly but was fine once it did. The staff are very friendly and helpful. I only stayed one night as I was travelling the following day. Location was good, I was able to walk to the bus station for my onward journey to Sa Pa.
Response from Property: “Thank you” is not enough to show our appreciate to your kind words toward our high standard of services. We are so proud of the friendly and caring staff, the comfortable and nice suite, relaxing time with Hanoi Media Hotel and Spa that made your stay so enjoyable. We will definitely keep up the perfect service to deliver it to our value guests. We look forward to welcoming you again!
EnterpriseWhatNot
Superior Double Room
Stayed in Sep 2023
Solo traveler
2 review
7.5/10
Posted on Nov 6, 2023
Very Good property but I had to shift after 1 night coz they didn't had any smoking room available
Response from Property: “Thank you” is not enough to show our appreciate to your kind words. Please advised that we have a smoking area in Media hotel as Lux skybar. There is no smoking room available.We look forward to having other chance to welcome you in Hanoi.Best regards,Jason and Media hotel team
ManzzGurung
Family Room With Balcony
Stayed in Feb 2024
Couple
4 review
8.5/10
Very Good
Posted on Mar 19, 2024
Service was great but could be better with the amenities
Response from Property: “Thank you” is not enough to show our appreciate to your kind words toward our high standard of services. We are so proud of the friendly and caring staff, the comfortable and nice suite, relaxing time with Hanoi Media Hotel and Spa that made your stay so enjoyable. We will definitely keep up the perfect service & upgrade hotel amenities to deliver it to our value guests. We look forward to welcoming you again!
Gibson
Superior Double Room
Stayed in Aug 2023
Couple
5 review
10/10
Outstanding
Posted on Sep 30, 2023
Excellent location (right in the old town) and very helpful staff. Reasonable price and clean rooms.
Response from Property: “Thank you” is not enough to show our appreciate to your kind words toward our high standard of services. We are so proud of the friendly and caring staff, the comfortable and nice suite, relaxing time with Hanoi Media Hotel and Spa that made your stay so enjoyable. We will definitely keep up the perfect service to deliver it to our value guests. We look forward to welcoming you again!
Guest User
Superior Double Room
Stayed in Jul 2023
Solo traveler
1 review
9.5/10
Amazing
Posted on Aug 18, 2023
Excellent hotel in the old quarter. The staff were unbelievably attentive, and they made my stay at the hotel so much more enjoyable. I will be returning and I am looking forward to staying again. You will not be disappointed if you book this hotel.
Response from Property: Thanks for your kindness words to our services and staff. Definitely we will keep services up and bring the best accommodation to my beloved guests . Kind Regards, Media Hotel Team
Leanne
Family Room With Balcony
Stayed in May 2023
Traveling with friends
2 review
10/10
Outstanding
Posted on Jun 12, 2023
Good services. Good location if you want to experience local culture. They are so sweet to prepare fresh sandwiches for us as we have an early departure flight! Thank you!
Response from Property: Dear Ms. Leanne,“Thank you” is not enough to show our appreciate to your kind words toward our high standard of services. We are so proud of the friendly and caring staff, the comfortable and nice suite, relaxing time with Hanoi Media Hotel and Spa that made your stay so enjoyable. We will definitely keep up the perfect service to deliver it to our value guests. Wish you have a great trip in southeast asia with may great experiences,Kind Regards, Media Hotel Team ,