Family Transit Hotel Reviews

a great place to stay. it was absolutely amazing. i would stay here if i ever come back.

the hotel service was good. the owner give us 15 minutes early check in with no extra charges. they also provide airport & city transfer with minimal cost

Nice place to stay close to the airport. Clean and friendly. The check-in person didn't speak much English, but it wasn't a significant problem.

It was perfect for the night before taking flight, the host are availble to help with taxi and can make food when you want. Thank you !

We stayed here for a few hours to rest before our flight. Good value for money and friendly staff.

I was thankful to be picked up even very late at night at the airport with taxi charge but was very convenient for me. The staff was helpful to carry my luggage because there were stairs.

Close to the airport and relatively clean room but that’s it. At 7am in the morning, loud noises from the outside woke us up. The room smelled like old socks, but considering the price it was ok to just sleep over. I would not recommend staying for longer than necessary, otherwise easy to check in and check out, the staff seemed nice too.

Good hotel, stayed because I arrived late in the evening. I walked there in about 15-20 minutes (not the most pleasant walk in the dark, but I wanted to walk and had problems with the taxi app). They checked me in in a minute, the room was clean, the bed linen and towel were snow-white, the mattress was quite hard. The room had 2 bottles of water and a hygiene kit (toothbrush, toothpaste, soap, shampoo, shower gel). The hot water pressure is good, the water flows next to the toilet (like almost everywhere in Asia). Overall, it was quiet. For breakfast I took coffee and scrambled eggs, they also gave me a bottle of water (50k dong). Taxi Maxim to the airport is 20k dong (I went there to catch the express bus n86 to the city center, 45k dong), because the closest bus to the hotel makes a lot of stops along the way). From the hotel they offer a taxi to the city for 250k dong (in taxi Maxim the price is 243k, I don’t know about Grub, so the price is normal). Cons: - Only general lighting, not enough bedside lightin; If you go on foot: almost immediately to the right of the airport there is a sidewalk. Walk along it, then you need to cross a wooden bridge. Several times you will have to go to the side of the road. Then you need to go through a payment terminal for cars. Go straight until you see a sidewalk. At the beginning of the perpendicular street, where you need to turn to go to the hotel, there is a pedestrian crossing across the road.

It is very near the airport and the hotel was clean. The owner even offerred to pick us up at airport at a very low price even veryblate at night we arrived. Love it highly rexommended. Driver will chat with you via whatsapp thru trip messaging

Very close to the airport, and the owner is nice! Not recommended to walk there, though.

Family Transit Hotel is a wonderful place to stay. The owner is warm, friendly, and always ready to help. We had a fantastic experience and felt right at home. I highly recommend Family Transit Hotel to anyone visiting Hanoi and it's very close to the airport.

It was clean and convenient for after flight. We caught nice sunrise from the room.

Really great experience staying in this hotel! Room was absolutely clean and check in/out was a breeze. They even offer airport/city centre transfer if needed. 2 water bottles were provided in the room, with the option to buy local beer from the main desk. I really would totally stay here again if I had another layover. Just don't get confused with another similarly titled hotel nearby: 'Family Transit Hotel 2'. This hotel is just titled 'Family Transit Hotel'.

The hotel room was clean and had everything I needed, except for a proper blanket; only bedsheets were provided. Unfortunately, construction was taking place next door. I didn't get much sleep.