L7 WEST LAKE HANOI BY LOTTE - L7 RESIDENCES Reviews

The location was perfect to go airport early in the morning. It was very convenient to have mall connected for eating and shopping as well. The view from the room was very nice. I highly recommend to stay for couple or business trip.

Good stay, the room was roomy and clean. All the facilities are very clean and new. The breakfast had one of the best selections i have ever tried. Highly recommended.

The front office was totally unprofessional when asked for 3 pm check out. No rooms I was told and then when I checked app I booked one day extra .. surely the manager needs to find better excuses and stop being a liar

Excellent staff. Everyone is consistent with their level of professional service. The property is well designed, room amenities are of good quality. Had a massage at the spa facilities - excellent in service and quality of massage.

Very good hotel, I lived for twice.

A good place to stay for days

Good service

The room is great