Ramada by Wyndham Serpong Hotel

Ramada by Wyndham Serpong Hotel Reviews

Ramada by Wyndham Serpong Hotel

Jl. Raya Serpong No.89, Cilenggang, Kec. Serpong, Cilenggang, Serpong, South Tangerang City, Banten, 15310, IndonesiaSee Hotel Details
Ramada by Wyndham Serpong Hotel
Ramada by Wyndham Serpong HotelRamada by Wyndham Serpong HotelRamada by Wyndham Serpong Hotel
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1 night

Guest Reviews

7.8/10
Good
37 review
Verified reviews
Location7.4
Amenities7.9
Service7.9
Cleanliness7.7
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All reviews(37)
Positive reviews(27)
Reviews with photos/video(6)
Negative reviews(5)
Anonymous User
Superior Queen Room
Stayed in Oct 2024
Couple
3 review
8.5/10
Very Good
Posted on Nov 13, 2024
Overall good
Geoffrey Giam
Superior Queen Room
Stayed in Nov 2024
Business traveler
25 review
8.0/10
Very Good
Posted on Dec 16, 2024
Hotel is good but there is nothing in the surrounding and therefore you need to get a car or taxi to nearby. However with the traffic in Jakarta , it means you have to wait for very long for the car to come. For business traveler who wish to have good rest, is best to get another hotel because there is a mosque just beside the hotel and the prayer starts from 330am to 430 am which disrupt sleep. I have stayed at other hotel before but never encounter this.
Mohd Helmy Siman
Superior Queen Room
Stayed in May 2024
Business traveler
7 review
8.0/10
Very Good
Posted on Jun 11, 2024
Friendly staff and good services. Overall, the best hotel for business trip.
Amit K Malhotra
Superior Queen Room
Stayed in Aug 2024
Business traveler
3 review
2.0/10
Posted on Oct 20, 2024
Not a clean hotel and will never return
Anonymous User
Deluxe Queen Room
Stayed in Oct 2023
Traveling with friends
10 review
10/10
Outstanding
Posted on Nov 10, 2023
Spacious room, neat and clean
Kartika
Superior Queen Room
Stayed in Nov 2023
Family
2 review
9.5/10
Amazing
Posted on Jan 15, 2024
A good place for a quick staycation with your family. Their pool depth options and sizes are my children’s favorite. I quite enjoy the breakfast. Not every hotel offers jamu in their buffet and i’m totally up for it. Thank you, Sahid.
Ferdian
Superior Twin Room
Stayed in Jun 2023
Traveling with friends
3 review
9.5/10
Amazing
Posted on Aug 2, 2023
Okeee
Lazam
Superior Twin Room
Stayed in Jul 2024
Business traveler
18 review
6.0/10
Posted on Aug 31, 2024
All are acceptable
tyas
Superior Twin Room
Stayed in Jan 2023
Business traveler
13 review
5.0/10
Posted on Feb 27, 2023
location good but okee, parking lot just too small for all guest
Anonymous User
Superior Queen Room
Stayed in Dec 2024
Family
1 review
9.5/10
Amazing
Posted on Jan 28, 2025
Like the atmosphere, the view from inside the room is also very nice. It's just that I found a room where the blanket was not clean, there were still blood stains 😔 Some of the food was still not very tasty, overall we enjoyed our vacation with the family with the very clean swimming pool facilities
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Response from Property: Dear Valued GuestsWarm greetings from Ramada by Wyndham SerpongThank you very much for sharing your good experience about your recent visit with us. It's always a pleasure to organize the perfect stay for your business trip or holiday at Ramada by Wyndham Serpong. We are grateful to know that you are satisfied with our services and facilities in adapting to this new normal.Enjoy the comfortable atmosphere in terms of location, service, and our helpful staff while staying at Ramada by Wyndham Serpong.We look forward to your next visit and send you warm greetings from Serpong.Warm regards,Fabian C. H.General Manager
Arif Dedy
Superior Twin Room
Stayed in Nov 2024
Family
11 review
8.0/10
Very Good
Posted on Dec 15, 2024
Hotel with apartment feel..food is quite good..swimming pool is clean and spacious..cool view
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Guest User
Superior Queen Room
Stayed in Aug 2024
Business traveler
2 review
3.0/10
Posted on Sep 20, 2024
The room was terrible and damp. Luckily I brought my own quilt. I felt like bugs would grow if I covered myself with it.
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Gzrichardlee
Superior Twin Room
Stayed in Jul 2024
Business traveler
7 review
8.5/10
Very Good
Posted on Aug 9, 2024
Far from the exhibition hall, the surrounding facilities are not mature, and the breakfast is average
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Guest User
Superior Queen Room
Stayed in Jul 2024
Other
1 review
7.0/10
Posted on Aug 8, 2024
Sorry sir/madam if I have to give an honest review, when I first entered the hotel room it smelled of cigarettes, the bathroom smelled of urine even though it had been flushed several times the smell was still there although it had reduced, on the bed sheet there was a little blood stain (even though neither I nor my friend were having PMS) and on one part of the red sheet there was a black stain, it seemed like the sheet had not been cleaned, the same goes for the bathroom, hopefully this will be good input for the future and will not happen again, thanks.
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C.c.X
Superior Queen Room
Stayed in Apr 2024
Business traveler
18 review
10/10
Outstanding
Posted on Jun 2, 2024
This hotel gave me and my family a superb experience during our stay, especially Lina in the laundry department, who gave us a five-star service experience and helped us a lot. She is a helpful and friendly person. We loved the environment and atmosphere of the hotel, including the three-star Berseh Sihat family massage service. The hotel offers a variety of spa and massage packages for guests, all of which are great value for money. We give this hotel more than 10 points.
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