Hangzhou Qianjiangwan New Century Grand Hotel Reviews

设施：OK 卫生：OK 环境：OK 服务：OK

No staff assisted with luggage on check in and check out. Intermittent loud noise coming from the aircon vent. Staff was not very friendly. Got a strange vibe in the hotel. Would not recommend this hotel.

Very good hotel, the stay experience is satisfactory, the front desk Jeff excellent service, Datang is very grand and tall, rich breakfast, beautiful river view, trustworthy.

A brand new hotel that locate next to a subway station and a shopping mall. The managers and the people in the front desk are very friendly and helpful.. The breakfast is very good and has a lot of variety to choose from.

Very satisfied with a stay, the front desk Jeff service is very good, see thebeautiful river view, delicious reakfast, come again next time

Very good and friendly

Good hotel

good hotel and nice place

The room is great, clean and well-organized, with a big bathtub! The kids are very happy! The breakfast buffet is also very rich! The service is also very good. The front desk lady always smiles and serves. The kids say that this lady has a beautiful smile! We stayed in the Panda Family Room on the first day, and moved into the Little Yellow Duck Room on the second day. When we left, the kids said that they were reluctant to leave such a good room! Video as proof

During the summer vacation, four of us, my best friends, traveled to Hangzhou together and chose this hotel. The main reason is that this suite can accommodate four people, with two large beds, so there is no pressure for four people to sleep. In addition, both the hotel's location and facilities are great. The buffet breakfast is also rich and delicious. The subway is just a few steps away, and there are many places to eat in the shopping mall next to it. The key is that the service staff of this hotel is also very enthusiastic and serious. Various warm reminders and introductions made this vacation much easier. Thank you

The hotel service is very considerate, warm and thoughtful. The front desk reception is quick. The problem is solved in time. It is warm to meet the needs of guests. The environment is well lit and the location is excellent. It is next to the subway station

The hotel front desk staff are very enthusiastic, the breakfast is rich, and there is a shopping mall next to it, which is convenient for shopping and travel. I will come again next time

The room is not as big as it says on the screen. It's super small. There are so many people at breakfast, just like in a vegetable market. I just put my bag at the front desk and no one is there to take care of it. It's the worst hotel I've ever stayed in. Even Jinjiang Inn has better service than yours.

The experience of staying at New Century Grand Hotel Qianjiang Bay Hangzhou this time was far beyond expectations! From the moment I stepped into the hotel lobby, I felt the warm and comfortable atmosphere. The front desk receptionist was efficient and enthusiastic, with a friendly smile. The king-size bed room we booked was spacious, bright and spotless! The bedding was soft and comfortable, and I had a rare good sleep. The bathroom facilities were modern and clean, and the water pressure and water temperature were great. The sound insulation effect was excellent, ensuring a quiet rest environment. The hotel staff had a very strong sense of service. Whether it was room service or restaurant staff, they were polite and proactive. When encountering problems, they responded quickly and solved them in place, which truly embodied the "home away from home" feeling. The hotel is in a prime location and can reach the Qiantang River on foot. There is no blind spot to see the river view from the room. The breakfast is rich in variety, with a variety of Chinese and Western choices. In short, both the hardware facilities and software services are first-class. The price-performance ratio is very high, and it is worth the money! I will definitely choose here again when I come to Hangzhou next time, and I will also recommend it to friends and family.