Hangzhou West Lake Wulin Square Huancheng North Road Light Residence Hotel Reviews
Hangzhou West Lake Wulin Square Huancheng North Road Light Residence Hotel
No. 292 Huancheng North Road, Gongshu District, Hangzhou, Zhejiang, ChinaSee Hotel Details
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1 night
Guest Reviews
9.8/10
Perfect
1194 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.8
Amenities9.7
Service9.8
Cleanliness9.8
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All reviews(1194)
Positive reviews(1186)
Reviews with photos/video(211)
Delicious breakfast(140)
Easy to get around(115)
Friendly front desk staff(96)
Quiet & comfortable(69)
Perfect for business trips(45)
Good sound insulation(44)
Close to metro(40)
Excellent TV(7)
Negative reviews(8)
Johanis
Cozy Queen Room
Stayed in Jul 2025
Business traveler
8 review
7.5/10
Posted on Aug 25, 2025
Same as before. 5-star staff hospitality and location, but 3-star hotel and 1-star for the two tier pricing system. Adding pictures of the breakfast and supper area.
Response from Property: 嗚嗚嗚┭┮﹏┭┮ 小藍與5分完美的擦肩而過。有不足之處小藍一定會改進哦~輕居3.0是亞朵集團旗下專注年輕的中端商旅品牌,每一家輕居酒店都像是一個海中小島。在每個輕居小島,都有一個藍朋友,會給您帶來閃光小驚喜哦。④號輕居小島位於杭州大廈附近,毗鄰西湖武林商圈~我們的【睡吧】以“日出時分的海邊洞窟”為靈感,創新吸音棉牆面營造包圍感,希望旅人能在這裏獨享一份靜謐。希望您下次能有機會再來杭州,小藍一定給您好好介紹和推薦,很期待您下次登島~
Rue Chua
Cozy Queen Room
Stayed in May 2025
Family
2 review
10/10
Outstanding
Posted on Jul 12, 2025
It was overall an enjoyable stay. Will consider to stay again if we visit.
Response from Property: 感謝可愛的島民對④號輕居小島的滿分肯定!“與君初相識,猶如故人歸”,輕居酒店使用的是飽受讚譽的普蘭特品牌床墊和裸棉的床上用品,給您帶去舒適的睡眠保障;種類繁多,口感甚佳的中西式自助特色早餐助您開啟活力滿滿的一天;夜晚回到酒店還有暖心的“深夜粥到”等待着替您拂去一天奔波的勞累~安心之處乃是吾家,輕居酒店,藍朋友們亦是您永遠的守護者,期待您下次登島~
jeremyl
Standard Room (One Bed)
Stayed in Mar 2025
Couple
31 review
9.5/10
Amazing
Posted on Apr 23, 2025
Atour hotels never disappoint. The room was extremely new and clean and an absolute delight to stay in. The location is a little further away from the station but otherwise perfect.
Response from Property: Woohoo woohoo ┭┮﹏┭┮ Xiaolan passed by 5 points perfectly. If there are any shortcomings, Xiaolan will definitely improve them~ Light Home 3.0 is a mid-range business travel brand under the Atour Group that focuses on young people. Each Light Home Hotel is like an island in the sea. On each Light Home Island, there is a blue friend who will bring you a shining little surprise. Light Home Island No. 4 is located near Hangzhou Building, adjacent to the West Lake Wulin Business District~ Our [Sleep Bar] is inspired by the "seaside cave at sunrise" and uses innovative sound-absorbing cotton walls to create a sense of encirclement. I hope that travelers can enjoy a quiet place here. I hope you will have the opportunity to come to Hangzhou again next time. Xiaolan will definitely introduce and recommend it to you. I look forward to your next visit to the island~
CHATPISIT 何胜兴
Superior Twin Room
Stayed in Feb 2025
Traveling with friends
10 review
10/10
Outstanding
Posted on May 22, 2025
I love this hotel Atour. Staff are helpful. Bed is perfect and good for sleep.
Response from Property: 您的5分好評BlingBling照亮了藍朋友的心靈,願快樂伴隨您的每一天哦~早餐元氣現烤華夫餅、營養滿滿酸奶碗、每日新鮮做果蔬輕體水,這些肯定能夠讓你早起哦~④號輕居小島的藍朋友們還有更多的“小驚喜”等着您發現呦~
Andrew
Selected Room
Stayed in Jun 2025
Family
3 review
5.5/10
Posted on Jul 13, 2025
Despite the name, this hotel is not on West Lake. Here's how to get to West Lake from this hotel:
- Option 1: 5-7 min walk to Wulin Square subway, then approx 2 stations to Longxiangqiao subway station, then a 6 min walk to West Lake (including security checks & walking in the subway stations, approx 30 min)
- Option 2: 20-25 min Didi ride (normally through traffic) to popular parts of West Lake
Other tips to keep in mind:
- hotel is not visible from the road and the entrance is obscured by a protective parking lot barrier so taxi / Didi drivers will have difficulty finding the location
- cleanliness standards are low-to-medium: dishes not clean at breakfast area, stained sheets, plumbing/housekeeping service people left boot tracks in the washroom
- good laundry facilities with washer & dryers, staff are generally helpful
Response from Property: 嗚嗚嗚┭┮﹏┭┮ 沒能收到您的五分好評,小藍還是有點難過的。不過小藍不會氣餒,會好好努力,進一步提升自己,看到您的反饋後第一時間聯繫夥伴加強日常工作培訓,等您再次登島時給您五分的入住體驗。輕居3.0是亞朵集團旗下專注年輕的中端商旅品牌,以水空藍為品牌靈感,希望每一位島民都能在這找到「自在輕生活」。小藍勵志做到更好,你們才是我們最好的鑒定師,我帶着minibar的飲料期待您下次登島~
Louise娜娜
Cozy Queen Room
Stayed in May 2025
Couple
16 review
10/10
Outstanding
Posted on Jun 21, 2025
Location is excellent.Clean and the customer service is good.I like their self laundry service
Response from Property: 我的世界裏,陽光炙熱,四季如歌,微風和你都很獨特,我站在原地,等風也等你。把你寫在書上,寫在牆上,寫在夢裡。我們的【睡吧】以“日出時分的海邊洞窟”為靈感,創新吸音棉牆面營造包圍感,希望旅人能在這裏獨享一份靜謐。祝您生活愉快,藍朋友期待您的下次登島,愛你哦~
Guest User
Family Room
Stayed in Oct 2024
Family
1 review
8.0/10
Very Good
Posted on Nov 16, 2024
The hotel is as good as the pictures in the review. The hotel system is modern. The staff is attentive. The room is clean and fully equipped. However, the bathroom does not have a place to hang clothes. It is a bit inconvenient. I would like to suggest adding more places to hang clothes. Overall, it is impressive. I recommend this hotel.
Response from Property: Woohoo woohoo ┭┮﹏┭┮ Xiaolan passed by 5 points perfectly. If there are any shortcomings, Xiaolan will definitely improve them~ Light Home 3.0 is a mid-range business travel brand under the Atour Group that focuses on young people. Each Light Home Hotel is like an island in the sea. On each Light Home Island, there is a blue friend who will bring you a shining little surprise. Light Home Island No. 4 is located near Hangzhou Building, adjacent to the West Lake Wulin Business District~ Our [Sleep Bar] is inspired by the "seaside cave at sunrise" and uses innovative sound-absorbing cotton walls to create a sense of encirclement. I hope that travelers can enjoy a quiet place here. I hope you will have the opportunity to come to Hangzhou again next time. Xiaolan will definitely introduce and recommend it to you. I look forward to your next visit to the island~
Guest User
Cozy Queen Room
Stayed in Apr 2025
Business traveler
1 review
10/10
Outstanding
Posted on May 19, 2025
Excellent location, friendly staff, good amenities.
Response from Property: 親愛的島民,感謝您登錄第4號輕居小島。簡短的話語,不盡的讚美,感謝您百忙之中為輕居小島留下您的專屬足跡。每一座輕居小島都有一羣年輕的原住民,每一座輕居小島都有一羣藍朋友。每一位原住民,每一位藍朋友都期待着與可愛島民見面。期待您的下次登島~
jasim abdurahman
Cozy Queen Room
Stayed in Apr 2025
Solo traveler
4 review
10/10
Outstanding
Posted on May 25, 2025
Good location. Laundry services was good
Response from Property: 親愛的島民,感謝您的表揚與認可,藍朋友心裏美滋滋的呢,酒店是我們的基礎,服務是我們的根本。人文的風格在輕居,温馨的感受在輕居,舒適的體驗在輕居。輕居始於酒店,但不止於酒店,我們會更加努力,給您更多的驚喜!期待與您下一次的美好邂逅。藍朋友在這祝您生活愉快!事事順心!
Anonymous User
Cozy Standard Room
Stayed in Feb 2025
Traveling with friends
7 review
10/10
Outstanding
Posted on Mar 7, 2025
very good
Response from Property: 大概就像初秋的月兔,誤闖了籌備之中的宮闕,撓得心底癢癢的,世人將這種情感,稱作喜歡~可愛的島民,感謝您對輕居酒店如此真誠的評價與厚愛。能為您做的,僅僅不及心內所想千萬分之一。我們還會繼續努力噠~一個人最幸福的時刻,就是找對了人,一段旅程最開心的時刻,就是找對了“窩”。小藍勵志做到最好,你們才是我們最好的鑒定師。喜歡就經常回來哦,我帶着minibar的飲料等待您下次登島~
Guest User
Standard Twin Room
Stayed in Jul 2024
Family
1 review
10/10
Outstanding
Posted on Aug 17, 2024
good,good
Response from Property: 大概就像初秋的月兔,誤闖了籌備之中的宮闕,撓得心底癢癢的,世人將這種情感,稱作喜歡~可愛的島民,感謝您對輕居酒店如此真誠的評價與厚愛。能為您做的,僅僅不及心內所想千萬分之一。我們還會繼續努力噠~一個人最幸福的時刻,就是找對了人,一段旅程最開心的時刻,就是找對了“窩”。小藍勵志做到最好,你們才是我們最好的鑒定師。喜歡就經常回來哦,我帶着minibar的飲料等待您下次登島~
Guest User
Cozy Standard Room
Stayed in Aug 2023
Traveling with friends
1 review
10/10
Outstanding
Posted on Sep 5, 2023
Nice!very good experience
Response from Property: .親,感謝您對我們的支持,亞朵輕居的風格是“舒適、清新、樸實、靜謐”,很高興您對我們的喜愛,朵兒們也期待您的再次入住,多為我們提供寶貴的意見,朵兒們在亞朵輕居與您不見不散哦~~~
Guest User
Family Room
Stayed in Jul 2025
Family
4 review
10/10
Outstanding
Posted on Aug 30, 2025
The hotel is perfectly located, convenient for everything. It's just a few hundred meters from Exit B on Metro Lines 1 and 3. If you're worried about the sun, walk through the Hangzhou Building Shopping Center: enter Building B, walk from the second-floor corridor to Building D, and then cross the street. The mall has a wide selection of goods, and the food is great. It's very convenient. We booked a family room, which was spacious, with a separate wet and dry bathroom, a large and comfortable bed, and double-glazed windows for excellent soundproofing. The hotel is a great value, and my child said they'd stay here again next time they visit Hangzhou.
Original TextTranslated by Google
Response from Property: Dear islanders, thank you for your praise and recognition. I'm so happy. Hotels are our foundation, and service is our core. Qingju offers a humanistic style, a warm feeling, and a comfortable experience. Qingju begins with the hotel, but it doesn't end there. We will work harder to bring you more surprises! We look forward to your next wonderful encounter. I, your blue friend, wish you a happy life and all the best!
Guest User
Family Room
Stayed in Jul 2025
Family
13 review
10/10
Outstanding
Posted on Aug 15, 2025
The family room we booked was the largest we had on this trip. It was very spacious, and the bed was large and comfortable. The breakfast was quite generous, and they even provided evening porridge.
Original TextTranslated by Google
Response from Property: If you asked me what I love most about you, I would say your eyes, because they hold the happy smile you left when you stayed at Qingju Island. If you were to give me a gift, I'd ask for the second button on your shirt, because that's the closest thing to your heart. Qingju Island No. 4 is ideally located on the shores of West Lake, close to Hangzhou Tower and the Wulin Business District. It's conveniently located. Welcome to visit us next time! ღ ( ´・ᴗ・` )
Xingxingbanmianhaochi
Standard Room (One Bed)
Stayed in May 2025
Couple
6 review
10/10
Outstanding
Posted on Jun 15, 2025
The hotel is in a good location, very close to the West Lake, and the Yintai shopping mall is next to it. It is very convenient to get out of the subway station. It is suitable for couples to play with friends. The hotel also provides laundry and drying services
Original TextTranslated by Google
Response from Property: In my world, the sun is scorching, the four seasons are like songs, the breeze and you are both unique. I stand still, waiting for the wind and you. Write you on the book, on the wall, and in the dream. Our [Sleeping Bar] is inspired by the "seaside cave at sunrise", and the innovative sound-absorbing cotton wall creates a sense of enclosure. I hope that travelers can enjoy a quiet place here. I wish you a happy life. Blue friends look forward to your next visit to the island. Love you~