Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.3
Amenities9.1
Service9.5
Cleanliness9.2
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All reviews(2612)
Positive reviews(2547)
Reviews with photos/video(405)
Convenient location(730)
Close to scenic area(363)
Easy to get around(231)
Friendly front desk staff(159)
Average sound insulation(93)
Well designed(62)
Garden view(23)
Luggage delivery service(13)
Negative reviews(65)
Guest User
Morocco Big Bed Room
Stayed in May 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Jun 25, 2025
I stayed at The Humble Administrator Hotel in Suzhou and was really pleased with the experience. It’s not fancy, but it’s clean, well-maintained, and the staff are genuinely friendly and helpful.
The location is unbeatable—right next to the Humble Administrator’s Garden and just a short walk to the Suzhou Museum and several other major attractions. It made exploring the city easy and stress-free.
Rooms are simple but comfortable, with everything you need. The hotel itself is quiet, which was a big plus after a long day of walking around the city.
If you’re after a solid, no-fuss place in the best part of town, this is a great choice. I’d happily stay here again
Response from Property: 看到您的五分點評又給了我們無限的動力,再看您的點評語,這不正是我們一直所努力追求的嘛,讓像您一樣來旅遊的客人住的舒心,玩的開心!我們也期待您可以像您身邊的朋友多多推薦我們酒店,讓分享美好變成一種美德!同時我僅代表拙政世家全體員工祝您你每一個今天都過得幸福,願你每一天都快樂!
Benjamin
Morocco Big Bed Room
Stayed in Apr 2025
Couple
4 review
9.0/10
Great
Posted on May 22, 2025
It doesn’t look like the photos and was a little dirty and cramped. There were a lot of stains, scuffs, and paint chipping on the orange walls. There were candy wrappers on the floor when we checked in. The hotel lobby is very nice.
Response from Property: 尊敬的賓客您好,非常感謝您抽出寶貴的時間對我們進行點評,沒有得到您的五星好評深表歉意,我們會繼續加強自身檢查,提高標準!
Guest User
Morocco Loft Big Bed Room
Stayed in Mar 2025
Business traveler
3 review
9.0/10
Great
Posted on May 2, 2025
Very nice staffmembers, they pay attention to the needs of the guests. Happy time there.
Response from Property: 感謝親的入住及好評,小拙一直致力與用最好的熱情與微笑奉獻給顧客,同時也希望在您的鼓勵中更好的成長,祝願小主美麗可愛動人,小拙一直等你哦!親愛的,看到您的評價,小拙實在太開心了,我們的努力沒有白費,看到您對我們酒店的喜愛,我們由衷的感到開心,能讓您滿意就是我們最初的理念,非常感謝您對我們的評價,竭誠期待您的再次光臨蘇州拙政世家酒店,祝您生活愉快~
Lye Cheng
Moroccan Twin Beds
Stayed in Aug 2024
Family
3 review
7.0/10
Posted on Sep 23, 2024
Hotel location and staff service are good. I am disappointed that the hotel is pretty run down. Room is dated and does not feel welcoming and comfortable. Amenities and furnishing of room is very basic and aged
There is a step to the shower room which can be hazardous for elderly.
Hair dryer is not working best
Response from Property: Dear guests, thank you very much for taking the time to comment on us. We are deeply sorry for not receiving your five-star praise. We will continue to strengthen our own inspections and improve our standards!
Guest User
Morocco Big Bed Room
Stayed in Oct 2023
Couple
1 review
10/10
Outstanding
Posted on Nov 5, 2023
My girlfriend and I booked a room at this hotel for our first anniversary, and our experience was nothing short of amazing. The staff helped me prepare flower petals spread in our room, which was the most wonderful surprise for my girlfriend. They welcome foreign guests, and the price of a stay with them is extremely reasonable. Also, their hotel could not be in a better location! Just outside the Humble Administrator’s Garden, and right next to Pingjiang Lu. Both are Suzhou’s most renowned and historic attractions. I encourage all foreigners to stay here, and 中国朋友as well. Thank you for an unforgettable weekend.
Response from Property: 感謝親的入住及好評,小拙一直致力與用最好的熱情與微笑奉獻給顧客,同時也希望在您的鼓勵中更好的成長,祝願小主美麗可愛動人,小拙一直等你哦!親愛的,看到您的評價,小拙實在太開心了,我們的努力沒有白費,看到您對我們酒店的喜愛,我們由衷的感到開心,能讓您滿意就是我們最初的理念,非常感謝您對我們的評價,竭誠期待您的再次光臨蘇州拙政世家酒店,祝您生活愉快~
Guest User
Morocco Big Bed Room
Stayed in Nov 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Dec 3, 2024
Very good
Response from Property: 看到您的五分點評又給了我們無限的動力,再看您的點評語,這不正是我們一直所努力追求的嘛,讓像您一樣來旅遊的客人住的舒心,玩的開心!我們也期待您可以像您身邊的朋友多多推薦我們酒店,讓分享美好變成一種美德!同時我僅代表拙政世家全體員工祝您你每一個今天都過得幸福,願你每一天都快樂!
Guest User
Garden-style Double Room
Stayed in May 2024
Couple
31 review
10/10
Outstanding
Posted on Aug 29, 2024
ok .....
Response from Property: 看到您的五分點評又給了我們無限的動力,再看您的點評語,這不正是我們一直所努力追求的嘛,讓像您一樣來旅遊的客人住的舒心,玩的開心!我們也期待您可以像您身邊的朋友多多推薦我們酒店,讓分享美好變成一種美德!同時我僅代表拙政世家全體員工祝您你每一個今天都過得幸福,願你每一天都快樂!
Lasifuentesisuoni
Moroccan Twin Beds
Stayed in Jul 2024
Business traveler
6 review
10/10
Outstanding
Posted on Aug 5, 2024
卫生:👌🌹!
Response from Property: Dear, thank you very much for your support and affirmation of Xiaozhuo. Every bit of your support is the motivation and belief of our efforts. Xiaozhuo will do better in the future and dedicate our enthusiasm and high-quality service to you, giving you a satisfactory and perfect stay experience every time. Xiaozhuo is looking forward to meeting you again!
hedy_wang
Morocco Big Bed Room
Stayed in Apr 2025
Couple
1 review
10/10
Outstanding
Posted on May 8, 2025
The location is very convenient, with buses and subways available, and it is right at the entrance of the Humble Administrator's Garden, and you can stay in the scenic area. There are also many things to do and eat around.
The scenery and service of the hotel are quite good, and the beautiful scenery is beautiful no matter how you take pictures. The service staff are very warm and polite, helping with luggage, and extended service is available
Original TextTranslated by Google
Response from Property: 親,非常感謝您對小拙的支持與肯定,您的每一分支持都是我們努力的動力和信念,小拙將在今後的日子做得更好,用我們的熱情和優質的服務奉獻於您,給您每一次滿意完美的入住體驗,小拙在這期待與您的再一次邂逅!
Miaomiao781
Double Bed Room In Old Shanghai
Stayed in Apr 2025
Family
9 review
7.5/10
Posted on May 5, 2025
The room is very small, the table can only hold a kettle, luggage and backpacks can only be placed on the floor, and the stool is too small to be used. The room is not soundproofed, and you can hear the conversations of the neighbors. People with poor sleep are not recommended to consider it. The hotel is in a good location, very convenient to the subway Humble Administrator's Garden and Suzhou Museum. The restaurant downstairs is not recommended for everyone to step on the thunder.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,非常感謝您抽出寶貴的時間對我們進行點評,沒有得到您的五星好評深表歉意,我們會繼續加強自身檢查,提高標準!
Mierdunkaiyinsihuanggongwang
Moroccan Twin Beds
Stayed in Mar 2025
Family
5 review
9.5/10
Amazing
Posted on Apr 30, 2025
The room is a bit small, but the facilities are complete and the service is in place.
Parking and the hotel are a bit difficult to find, but the front desk is smart and provides timely help.
Humble Administrator's Garden, Pingjiang Road, Suzhou Museum, are all within easy reach.
The surrounding business is mature, Pingtan, food, photography... everything is available
Original TextTranslated by Google
6/9
Response from Property: Dear, thank you very much for your support and affirmation of Xiaozhuo. Every bit of your support is the motivation and belief of our efforts. Xiaozhuo will do better in the future and dedicate our enthusiasm and high-quality service to you, giving you a satisfactory and perfect stay experience every time. Xiaozhuo is looking forward to meeting you again!
Anonymous User
Garden-style Double Room
Stayed in Mar 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Apr 25, 2025
The hotel was so big that it was easy to get lost, but I happened to meet a staff member who kindly guided me to the exit.
The room was also very clean and spacious for one person.
There were many shops just outside so I had no trouble finding something to eat. There were also many tourist attractions nearby so I was happy to be able to stay in such a nice place. I'd like to come again.
Original TextTranslated by Google
Response from Property: Seeing your five-point review has given us unlimited motivation. Looking at your comments again, isn't this what we have been striving for? To make tourists like you feel comfortable and have fun! We also hope that you can recommend our hotel to your friends, so that sharing beauty becomes a virtue! At the same time, on behalf of all the staff of Humble Administrator's Home, I wish you a happy day and every day!
Anonymous User
Guestroom (2 beds)
Stayed in Mar 2025
Family
2 review
10/10
Outstanding
Posted on Apr 25, 2025
It was a non-holiday trip. The front desk service was very good. The hotel was clean. Except that the room was a bit hard to find and a bit like a maze, everything else was good. The Wangzhu room we booked was also very quiet. The bamboo forest of the Humble Administrator's Garden was right outside the window. It was very close to the museum, the Lion Grove, and Pingjiang Road. A small gift was also given at the end.
Original TextTranslated by Google
Response from Property: Dear, thank you very much for your support and affirmation of Xiaozhuo. Every bit of your support is the motivation and belief of our efforts. Xiaozhuo will do better in the future and dedicate our enthusiasm and high-quality service to you, giving you a satisfactory and perfect stay experience every time. Xiaozhuo is looking forward to meeting you again!
Guest User
Garden-view Twin Room
Stayed in Mar 2025
Family
24 review
9.0/10
Great
Posted on May 13, 2025
It's very close to the Humble Administrator's Garden, which is very convenient for bringing the elderly. There is free parking and many places to eat nearby. It's convenient. The room is also relatively quiet without the noise of the tourist attractions.
Original TextTranslated by Google
Response from Property: Dear, thank you very much for your support and affirmation of Xiaozhuo. Every bit of your support is the motivation and belief of our efforts. Xiaozhuo will do better in the future and dedicate our enthusiasm and high-quality service to you, giving you a satisfactory and perfect stay experience every time. Xiaozhuo is looking forward to meeting you again!
Guest User
Moroccan Twin Beds
Stayed in Mar 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on Apr 17, 2025
I love this bamboo forest room. When I open the curtains in the morning, I see bamboo forest and green tiles. I feel good. The toiletries are also fully equipped. It is right next to the scenic spot. Not only is the location good, the room is also spacious and bright.
Original TextTranslated by Google
Response from Property: 感謝親的入住及好評,小拙一直致力與用最好的熱情與微笑奉獻給顧客,同時也希望在您的鼓勵中更好的成長,祝願小主美麗可愛動人,小拙一直等你哦!親愛的,看到您的評價,小拙實在太開心了,我們的努力沒有白費,看到您對我們酒店的喜愛,我們由衷的感到開心,能讓您滿意就是我們最初的理念,非常感謝您對我們的評價,竭誠期待您的再次光臨蘇州拙政世家酒店,祝您生活愉快~