Four Seasons Hotels in Hangzhou

Let me talk about the disadvantages first. The only thing: Park the car at B3, exit from parking lot 205. It is difficult to find the hotel entrance in this row of parking lots. There is no sign and no one to guide. And from B3 to the 1st floor, take an elevator, then change another elevator to the 10th floor, check in and change another elevator to the room. I have a lot of things in my hands, which is a bit troublesome. The rest are advantages: This hotel actually has a pregnancy pillow. We brought our own, but I didn't expect the hotel to have one. My wife, a pregnant woman, was very touched. They really consider the needs of customers. When checking out, they actually gave me a Four Seasons bib. This is really a surprise. It's amazing. Last year's anniversary came, and they also prepared a cake and hand-painted a picture on the glass with a marker. It's really top-notch 👍 The room feels the same as always. It's arranged on the top floor. It's not noisy. It's very friendly to pregnant women. The deposit is refunded in seconds. The deposit ratio is also reasonable, which is higher than most hotels in Shanghai. The check-in is polite, and it doesn't make people feel unfamiliar or cold. They won't neglect the service attitude because we have stayed once. The reception downstairs is also very good. Open and close the door, the license plate will be charged for the car fee, and it is locked. I hope Four Seasons will make a fortune.

The hotel is very beautiful and equipped it with all amenities needed. Oliver, the concierge, was very helpful and suggesting us with a lot of useful information with warmth and sincerity. One shortcoming was the housekeeping service that the third night during our stay, we went back to the room around 8 PM and our two rooms were not cleaned. I wonder about that because I believed that I did not turn on Do Not Disturb button. After a long day of traveling, we've got to wait for the housekeeping to clean the room for another hour to use the rooms. However, the overall experience was good and we wish to go back again next time.