Elan Hotels in Hangzhou

Hotel is about 15 mins walk from metro. Not many nearby for food. You can have more choices of food near to the metro station. This hotel is not so convenient for didi drivers as they tend to miss the turning. When we arrived in Hangzhou on the evening, the didi driver missed the turning (as it was supposed to be a 1-way road) and had to drive one big round (extra 10 mins) back to the entrance of the hotel. Facilities of the hotel is very new and there is a common washing machine on another level. But you have to go down to the lobby to ask receptionist to help you get lift access to the other floor for washing

The staff here were incredibly friendly and helpful! Our room was excellent—clean and comfortable—and we especially appreciated the free laundry service, even though there was only one washing machine, so timing was a bit of a gamble. The location is absolutely ideal. One thing we weren’t quite used to was the fully transparent bathroom. However, when we requested an extra bedsheet to cover the door for privacy, the staff promptly assisted, which we really appreciated. The room looked exactly like the photos on their page! It matched our expectations perfectly, making us feel immediately comfortable and assured in our choice.

The treasure shop is conveniently located next to Longhu Tianjie. It is very convenient for eating and shopping. The room is clean, smart, automatic curtains, lighting, and a small robot that thoughtfully delivers food. The service is also good. The lady at the front desk not only helped upgrade the room with floor-to-ceiling windows, but also provided breakfast from Yiming’s house next door. This is a great value for money