Guest User
October 3, 2024
Around five o'clock in the morning, the emergency access light in the corridor broke and I called the police frantically, causing so much noise that I couldn't sleep. After waiting for half an hour, no one responded, so I contacted the front desk. The front desk said she didn't know how to do it, and that the maintenance staff would not come up until 7:30. Xiu, let's wait. It wasn't until we got very angry and reported it to the fire department that we called the maintenance staff to handle it. It was around 6:20 when we finished processing. There was no positive response to the whole process, no compensation afterwards, and the service was really bad.
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