Novotel Guiyang Downtown

Novotel Guiyang Downtown Reviews

Novotel Guiyang Downtown

No.8 South Zhonghua Road, Nanming District, Guiyang, Guizhou, 550002, ChinaSee Hotel Details
Novotel Guiyang Downtown
Novotel Guiyang DowntownNovotel Guiyang DowntownNovotel Guiyang Downtown
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1 night

Guest Reviews

9.3/10
Very Good
4581 review
Verified reviews
Location9.4
Amenities9.1
Service9.3
Cleanliness9.4
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All reviews(4581)
Positive reviews(4477)
Reviews with photos/video(1174)
Friendly front desk staff(613)
Easy to get around(421)
Located downtown(251)
Delicious breakfast(199)
Convenient for shopping(173)
Perfect for business trips(164)
Loved the night views(36)
Negative reviews(104)
NB
Deluxe City View Room
Stayed in Apr 2025
Couple
27 review
9.0/10
Great
Posted on Jun 2, 2025
Great breakfast, powerful shower and good view. The bed was a bit hard and we had to change room as the ‘non-smoking’ room stank of smoke. The room could do with a bit of updating too.
Response from Property: Dear guest, Thank you for your stay, so that we have the opportunity to serve you. Novotel Guiyang Downtown knows that you are both satisfied with our service, but also encouragement, we will continue to work hard to constantly improve all services, may your next stay can have a more beautiful feeling of staying, look forward to your visit again, I wish you a happy life! Sincerely, Guest Service Centre
Xunde
Superior Queen Room
Stayed in Feb 2025
Couple
4 review
10/10
Outstanding
Posted on Mar 20, 2025
The hotel room is clean and nice just like the other Novotel hotels around the world. The buffet breakfast spread at The Square is reasonably good. The housekeeping staff did perform well in maintaining the room clean. There are many restaurants nearby the hotel, particularly the ‘underground’ (technically below the road junction) restaurants. The West Zhongshan Metro line 1 (Exit E) is about 7 minutes walk and then use Entrance D and Exit C of the underpass stairs/elevator to proceed to the Hotel passing Uniqlo and the restaurant with the hanging Panda. Will stay again at this hotel if visit Guiyang in future.
Response from Property: Dear guest, Thanks for choosing Novotel Guiyang Downtown and we are very glad to know that you are satisfied with the overall quality and service of the hotel and we are glad that you enjoyed your stay. Thanks again for your support and love of Novotel Guiyang Downtown and we sincerely hope you can come to our hotel next time.Wish you a happy life! Guest Service Center
Soh
Superior Queen Room
Stayed in Jun 2025
Couple
6 review
7.5/10
Posted on Jul 7, 2025
Location is great...lots of food / shopping around. The size of the standard Queen room is rather small - esp the toilet ( by China standards ). Also, hot water was quite weak in the shower late at night
Response from Property: Dear guests，Thanks for choosing Novotel Guiyang Downtown and we are extremely sorry that the stay didn't reach your expectations. Here we sincerely apologize for the inconvenience during your stay. About the problem you mentioned, we will reexamine our service standard and improve it to provide more comfortable and pleasant stay for every guest. Thanks again for your comments and sincerely hope you can come to our hotel next time.
Anonymous User
Superior Queen Room
Stayed in May 2025
Solo traveler
11 review
6.0/10
Posted on Jun 15, 2025
This place is kinda mid, the walls is not sound proof I could hear man's upstair flashing the toliet and shower. They don't deliver food to your room either.
Response from Property: Dear guests, thanks for choosing Novotel Guiyang Downtown and we are really very sorry that the stay didn't reach your expectations. Here we sincerely apologize for the inconvenience that brought to you during your stay. Regarding your question about food delivery, the hotel restaurant delivers food from 06:30 am to 23:00 pm. Thanks again for your comments and sincerely hope you can come to our hotel next time. Guest Service Center
Guest User
Junior Suite
Stayed in Mar 2025
Couple
6 review
8.5/10
Very Good
Posted on May 7, 2025
room is spacious and reasonably priced good location within metro station and local attraction good breakfast, staffs helpful and friendly
Response from Property: Thanks for choosing Novotel Guiyang Downtown and we are very glad to know that you are satisfied with the overall quality and service of the hotel and we are glad that you enjoyed your stay. Thanks again for your support and love of Novotel Guiyang Downtown and we sincerely hope you can come to our hotel next time.Wish you a happy life!
JeffreyFoo
Superior Queen Room
Stayed in Feb 2025
Solo traveler
22 review
10/10
Outstanding
Posted on Mar 6, 2025
nice hotel
Response from Property: Thanks for choosing Novotel Guiyang Downtown and we are very glad to know that you are satisfied with the overall quality and service of the hotel and we are glad that you enjoyed your stay. Thanks again for your support and love of Novotel Guiyang Downtown and we sincerely hope you can come to our hotel next time.Wish you a happy life!
kingsman 777
Superior Queen Room
Stayed in Feb 2025
Business traveler
26 review
9.0/10
Great
Posted on Mar 29, 2025
Although the hotel is not very new, but it's clean and comfortable, internet is fast. Location is convenient.
Response from Property: Dear guest, Thanks for choosing Novotel Guiyang Downtown and we are very glad to know that you are satisfied with the overall quality and service of the hotel and we are glad that you enjoyed your stay. It is always a pleasure to receive positive feedback.I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thanks again for your support and love of Novotel Guiyang Downtown and we sincerely hope you can come to our hotel next time.Wish you a happy life! Guest Service Center
Guest User
Superior Queen Room
Stayed in Mar 2025
Couple
1 review
8.0/10
Very Good
Posted on Apr 30, 2025
By comparison with Atour Light Hotel nearby, Novotel Guiyang downtown is a better deal.
Response from Property: Dear guest, Hello! Thank you for your kind review, we sincerely look forward to your next stay at Novotel Guiyang and share your experience with us, wish you a happy life!
Guest User
Superior Queen Room
Stayed in Jan 2025
Couple
29 review
10/10
Outstanding
Posted on Feb 4, 2025
Wonderful stay.The room is spacious and cosy. The Shopping Mall is just across the street .
Response from Property: Thanks for choosing Novotel Guiyang Downtown and we are very glad to know that you are satisfied with the overall quality and service of the hotel and we are glad that you enjoyed your stay. Thanks again for your support and love of Novotel Guiyang Downtown and we sincerely hope you can come to our hotel next time.Wish you a happy life!
Suranee
Superior Queen Room
Stayed in Mar 2024
Solo traveler
20 review
9.0/10
Great
Posted on Apr 20, 2024
Good location, staff helpful air-con not working, I try back to stay more 2 nights but they gave poor room near elevator and walk way. Exactly some staffs always say “I can’t speak English” that I think not kind attitude of job.
Response from Property: Thanks for choosing Novotel Guiyang Downtown and we are very glad to know that you are satisfied with the overall quality and service of the hotel and we are glad that you enjoyed your stay. Thanks again for your advice and we sincerely hope you can come to our hotel next time.Wish you a happy life!
CEL_L
Superior 2-bed Room
Stayed in Jun 2024
Couple
6 review
10/10
Outstanding
Posted on Jul 28, 2024
Great location in the old town with walking access to most of great local cuisines. The room is pretty big and cozy.
Response from Property: Thanks for choosing Novotel Guiyang Downtown and we are very glad to know that you are satisfied with the overall quality and service of the hotel and we are glad that you enjoyed your stay. Thanks again for your support and love of Novotel Guiyang Downtown and we sincerely hope you can come to our hotel next time.Wish you a happy life!
Iftach
Superior Queen Room
Stayed in May 2025
Couple
15 review
2.0/10
Posted on Jun 19, 2025
Be careful from this hotel
Response from Property: Thanks for choosing Novotel Guiyang Downtown and we are extremely sorry that the stay didn't reach your expectations. Here we sincerely apologize for the inconvenience during your stay. About the problem you mentioned, we will reexamine our service standard and improve it to provide more comfortable and pleasant stay for every guest. Thanks again for your comments and sincerely hope you can come to our hotel next time.
mimie
Superior Queen Room
Stayed in Apr 2024
Business traveler
834 review
8.0/10
Very Good
Posted on May 28, 2024
Location, room comfort, hotel condition I chose this hotel for its location. 2-night stay was a very pleasant experience: comfortable bed and pillows, courteous and helpful staff, clean and generous sized room, plus professional service, efficiency and tranquility for business travel. Recommended!
Response from Property: Dear guest,We very much appreciate your feedback regarding your stay at the Novotel Guiyang Downtown. It is always a pleasure to receive positive feedback.I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
CH0N65TER
Superior 2-bed Room
Stayed in Oct 2023
Business traveler
9 review
10/10
Outstanding
Posted on Nov 22, 2023
Very good location at 大十字. Uniqlo and Adidas are just downstairs. Convenient if you need to get clothing for the weather. They have a gym at level 7 open for 24hrs
Response from Property: Dear guest,We very much appreciate your feedback regarding your stay at the Novotel Guiyang Downtown. It is always a pleasure to receive positive feedback.I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Guest Service Center
Francis Ling
Superior Queen Room
Stayed in Aug 2023
Solo traveler
6 review
9.0/10
Great
Posted on Sep 20, 2023
Good location to stay in downtown Guiyang, near shopping and foods street. The nearest subway/metro is 10 mins away.
Response from Property: Thanks for choosing Novotel Guiyang Downtown and we are very glad to know that you are satisfied with the overall quality and service of the hotel and we are glad that you enjoyed your stay. Thanks again for your support and love of Novotel Guiyang Downtown and we sincerely hope you can come to our hotel next time.Wish you a happy life!