Baiman Hotel (Guilin Liangjiang Sihu Arctic Square Branch) Reviews
Baiman Hotel (Guilin Liangjiang Sihu Arctic Square Branch)
No.14 Kangzhan Road, Diecai District, Guilin, Guangxi, ChinaView Hotel Details
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Baiman Hotel (Guilin Liangjiang Sihu Arctic Square Branch) Guest Reviews
4.8/5
Excellent
635 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(635)
Positive reviews(630)
Reviews with photos/video(103)
Friendly front desk staff(62)
Classy environment(31)
Quiet & comfortable(31)
Delicious breakfast(28)
Convenient parking(16)
Perfect for business trips(5)
Nice toiletries(5)
Close to train station(3)
Negative reviews(5)
Guest User
Superior Room (2 Beds)
Stayed in Nov 2024
Family
6 review
5.0/5
Outstanding
Posted on Nov 24, 2024
I booked this store on the last day before my return trip. The lady at the front desk was very considerate and enthusiastic! Breakfast is included and the breakfast is also very rich. It is very convenient to take a taxi from Guilin North Railway Station. The most important thing is that there is a Walmart supermarket next to it, where you can get all the souvenirs for your return trip at once! There is also a trade city around, which is quite easy to visit.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! First of all, thank you very much for choosing to stay at our hotel during your trip. Thank you for your thoughtful review. We are very touched! It is our greatest honor to satisfy you. We have been committed to providing every guest with exquisite meals, a clean and comfortable accommodation environment and meticulous and thoughtful services. We sincerely look forward to your visit again and wish you a happy life~~
Guest User
Superior Double Room
Stayed in Aug 2024
Family
20 review
5.0/5
Outstanding
Posted on Aug 25, 2024
The service attitude is very good, attentive and thoughtful, and parking is convenient! satisfy
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for choosing Xiaoman. Every time you visit is our best expectation. It is your encouragement that makes our efforts more meaningful. We will continue to provide you with the cleanest and most comfortable accommodation. Environment, I wish you lovely happiness forever!
Guest User
Deluxe Double Room
Stayed in Aug 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Oct 9, 2024
The hotel environment is very good. Because I often travel for business, the most important thing is cleanliness and comfort. Both of these are achieved.
The breakfast has a full range of varieties, the rice noodles are delicious, and fruits are also given, which is very considerate~
Original TextTranslated by Google
Response from Property: Dear guests: Hello! From the beginning, to the present, and to the future, we have come step by step, and we especially cherish the support of every customer~ Therefore, our greatest purpose is to bring the highest quality products and the most considerate services to you, so as to To repay your love for us, I hope you can feel our overwhelming love. Xiaoman thanks you for your support and trust. I wish you a happy life and look forward to meeting you again!
Guest User
Superior Double Room
Stayed in May 2024
Couples
20 review
5.0/5
Outstanding
Posted on May 12, 2024
I had my eyes on this hotel before, but my family wanted to book a B&B, so when we arrived after 11 o'clock, they said we had to check in at 2 o'clock. I decisively canceled the hotel and rebooked the Berman. The girl at the front desk was very enthusiastic and responsible. We parked the car and checked in smoothly. The room was not big but had everything we needed, clean and comfortable. The rice noodles and oil tea across the street were delicious. It takes about ten minutes to take a taxi to the Two Rivers and Four Lakes, and it is 2.6 kilometers back from Prince Jing's Mansion, which is quite convenient. I asked my friend who is keen on B&Bs to comment on Berman, and he said it was great. I didn't take pictures of the hotel, but here are some pictures I took when I was playing at Elephant Trunk Hill.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. We look forward to serving you next time!
Bulaimeifan
Deluxe Double Room
Stayed in Oct 2024
Solo travelers
27 review
4.2/5
Very Good
Posted on Oct 27, 2024
The room is relatively clean and the location is very close to the North Station. However, the room is said to be 30 square meters in size. The guest room is very small and the bathroom is relatively large, which is unreasonable. The sound insulation is not good, you can hear the door closing clearly in the corridor.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing the Burman Hotel. We are glad that you had a pleasant stay in the hotel. Thank you for your support and trust in the hotel. We also thank you for your valuable suggestions for the hotel. We will continue to work hard. , providing you with a more comfortable and warm stay experience. Looking forward to your visit and patronage again!
Guest User
Deluxe Double Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 14, 2024
This time I took my parents and granddaughter to travel to Guilin. I read a lot of hotel introductions and reviews before departure, and finally chose this hotel. Because the flight was delayed, it was almost ten o'clock when we arrived at the hotel. The front desk clerk was very enthusiastic and put the food we brought in the refrigerator for us. We booked a double bed room. The room was spacious and quiet. The bathroom was separated from wet and dry. The room was clean and had no odor. I was worried about mosquito bites and brought anti-mosquito liquid, but it turned out to be useless. The hotel's breakfast tasted good and it was convenient to go out to eat. I asked to check out before two o'clock because my granddaughter took a nap, so the waiter extended the time until I returned at 3 o'clock, overall I am very satisfied👍
Original TextTranslated by Google
Response from Property: Dear guests: Hello! From the beginning, to the present, and to the future, we have come step by step, and we especially cherish the support of every customer~ Therefore, our greatest purpose is to bring the highest quality products and the most considerate services to you, so as to To repay your love for us, I hope you can feel our overwhelming love. Xiaoman thanks you for your support and trust. I wish you a happy life and look forward to meeting you again!
Guest User
Superior Double Room
Stayed in Apr 2024
Couples
5 review
1.0/5
Posted on Apr 10, 2024
I was very dissatisfied with staying at the Berman Hotel this time!
First of all, I asked them to arrange a quieter room for me when I checked in. As a result, my door and the neighbor's door were not even opposite each other, but two doors next to each other. You can imagine the banging sound! And the sound of cars running on the road...
Early in the morning, there were all kinds of shouting and banging sounds from other people. It was finally quiet, and the Berman started playing music...Is this a hotel for people to rest? The separation is too bad! I told the front desk to turn off this music. After all, it was morning and I had to rest. The front desk said that this was a unified requirement and could not be turned off...Why didn't I have this music in the Berman Hotel in Chongqing? And the sound insulation was very good! It's okay to have music, but you should do a good job of sound insulation! Don't be woken up by your own music!
Around 12 noon, the cleaning staff knocked on the door next door. I told her that I wanted to stay longer and this room didn't need to be cleaned. As a result, when I came back in the afternoon, it was still cleaned up. What kind of cleanup was it? The bed was not made, only the bathroom was cleaned, and the essence samples that I didn't use up were thrown away! It really makes people angry! Although the hotel assisted in finding the bag of eye patches I had used... it was found on the cleaning car... I was speechless!
When I left, the front desk wanted to give us milk and wanted us to write a five-star review, but I confiscated it. I really can't give a five-star review!!!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your stay and detailed comments. It is the constant care and supervision of guests like you that enables us to constantly discover problems in our work, make corrections and make continuous progress. From your comments, we regret to see that this stay did not meet your expectations. We apologize for the inconvenience caused to you. The hotel management attaches great importance to it and has conducted serious investigations and timely rectifications. We will further improve and perfect our facilities and services. We sincerely look forward to your visit again. !
Anonymous User
Superior Room (2 Beds)
Stayed in Apr 2024
Travel with friends
59 review
5.0/5
Outstanding
Posted on Apr 7, 2024
The service is good. The location is very close to the North Station. There is a lot of food around Walmart next to it. It is not far from the Elephant Trunk Hill, about four kilometers away. There is a cheap and delicious braised rice noodle downstairs😊
I didn't take pictures of the hotel, so I'll post some scenery pictures
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given great encouragement to the Berman Hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Standard Queen Room
Stayed in Oct 2024
Couples
11 review
4.7/5
Amazing
Posted on Oct 4, 2024
Advantages: Very clean, the bath glass is very clean, and you can see it is very clean from many details. The mattress is also very comfortable. There is a rice noodle shop downstairs that is delicious and cheap. It is worth it. The service is also very good, the front desk is very polite and formal.
Disadvantages: The only drawback is that the room is not soundproofed. Everything else is good.
Original TextTranslated by Google
Response from Property: Dear guests: We sincerely apologize for not providing you with a comfortable stay this time. Due to the sound insulation problem of hotel facilities and equipment, which has affected your rest, it has been dealt with at present. The hotel attaches great importance to this incident and once again deeply apologizes for the inconvenience caused to you. I wish you success in your work and good health!
Anonymous User
Superior Double Room
Stayed in Apr 2024
Other
1 review
5.0/5
Outstanding
Posted on Apr 1, 2024
Satisfied, I lost a very small ring and it was found when I was cleaning up. It was very helpful. The cleaning lady was very attentive, and the front desk service attitude was also very good. When I came back to pick up the lost items, they also gave me a bottle of water when I left.
Original TextTranslated by Google
Response from Property: "A bosom friend afar brings a distant land near." Thank you very much for your 5-point praise ~ Among the vast sea of people and tens of millions of hotels, you chose us, which shows that you have a unique vision and stand out from the crowd ~ We hope to become friends and family with every guest who arrives at the hotel. Even if it is a short stay, we hope to bring you unforgettable memories! The hotel's staff team is young and energetic, adhering to the principle of serving guests attentively ~ Xiaoman thanks you again for your detailed evaluation!
Guest User
Deluxe Room (2 beds)
Stayed in Mar 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Mar 31, 2024
The room was very clean and the bedding was very comfortable. Ctrip points were used to send fruit, the hotel was very sincere and sent soy milk, fruit and biscuits, which was great
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your support and encouragement to Xiaoman. The hotel decoration is mainly exquisite, simple and fashionable, aiming to create a warm and comfortable business travel atmosphere for guests. It is our unshirkable responsibility to provide good service. We always adhere to the service concept of guest first, and hope that you can choose us again!
Guest User
Standard Queen Room
Stayed in Feb 2024
Couples
4 review
5.0/5
Outstanding
Posted on Feb 18, 2024
The location of the hotel is good. It is not far from the Two Rivers and Four Lakes, Elephant Trunk Hill and East-West Alley. The room is clean and the space is good. I am satisfied with everything. It is very comfortable to live in. I will come again if I have the chance.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given great encouragement to the Berman Hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Superior Double Room
Stayed in Aug 2024
Family
6 review
4.0/5
Very Good
Posted on Aug 24, 2024
Facilities: relatively new, with laundry room
Hygiene: clean
Environment: Few parking spaces
Service: The reception at the front desk is quite warm, and they provide fruit for check-in.
Location: Far away from the central scenic spot and near Elephant Trunk Mountain, you need to take a taxi.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing the Burman Hotel. We are glad that you had a pleasant stay in the hotel. Thank you for your support and trust in the hotel. We also thank you for your valuable suggestions for the hotel. We will continue to work hard. , providing you with a more comfortable and warm stay experience. Looking forward to your visit and patronage again!
Guest User
Superior Double Room
Stayed in Feb 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 23, 2024
I stayed at the Borman Hotel in Guilin for one night a few days ago and it was really nice! The room was big and comfortable, and I slept very well. The hotel service was also great, the staff were very welcoming, and the breakfast was delicious.
The hotel is very conveniently located, and it is easy to go out or visit attractions. Although I only stayed for one night, I had a very good impression of the Borman Hotel. I recommend it to everyone. It is definitely the right choice to stay here when traveling to Guilin!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Xiaoman will continue to maintain high-quality and excellent service standards, and strive to create a comfortable and warm stay experience for every guest. Thank you again for your comments and sincerely look forward to your visit again!
Guest User
Superior Double Room
Stayed in Feb 2024
Family
23 review
5.0/5
Outstanding
Posted on Feb 10, 2024
The room is very clean, the breakfast is very rich, although the restaurant is not very big, but it has everything you need for food, and it is not far from the scenic spot. I will definitely come again if I have the chance
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given great encouragement to the Berman Hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!