Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more stronglyโso every rating reflects real, up-to-date stays.
Verified reviews
Location9.3
Amenities8.2
Service9.2
Cleanliness8.8
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All reviews(40)
Positive reviews(32)
Reviews with photos/video(4)
Great service(6)
Negative reviews(4)
DONWAYNE
Standard Matrimonial Room
Stayed in Jul 2025
Business traveler
4 review
8.5/10
Very Good
Posted on Aug 15, 2025
I booked a matrimonial bed. The room I was given had a tiny bed, you could tell by the headrest that the bed wasn't supposed to be the size there. Shower head was a lil rusty and was nearly falling off. Infaireness, staff were all pleasant. You should try the food at the restaurant, too. It's relatively affordable for its taste. It's the room that needs some revamp.
The towel this time was a lil better than last month but still needs replacement (I think) for it felt like it's been in use for years. Lastly, the window-type AC may need a replacement. It was on full mode but it can hardly make the room chill even if it was raining outside. Overall, you get what you pay for.
Guest User
Superior Matrimonial Room
Stayed in Jun 2025
Couple
1 review
7.5/10
Posted on Jul 22, 2025
There should be electric kettle inside the room or at least a water dispenser in the lobby of each floor
Jing Allain
Superior Twin Room
Stayed in Jun 2025
Business traveler
4 review
8.5/10
Very Good
Posted on Jul 16, 2025
The place is convenient and near to our convention . Affordable and accommodating.
Guest User
Superior Matrimonial Room
Stayed in Mar 2025
Couple
1 review
5.0/10
Posted on Apr 5, 2025
Apart from the outside door to the room we were first given falling in and not being able to lock also coming away from. The wall. And having the staff say all the room are like that which wasn't true. Then moving to room which the key and the key card didn't open. It was nice to leave the outdated sheets and bedding which I'm not sure of the area but it older then me and needed replacing with better ones. As they had been washed over 1 million times.
Grade there was nice pizza hut shop near by who makes great coffee
Olga Apostol
Standard Matrimonial Room
Stayed in Feb 2025
Family
1 review
7.5/10
Posted on Mar 31, 2025
It was good, accessible to Robinson place and bus stations.The staff are polite.
Anonymous User
Deluxe Matrimonial Room
Stayed in Jun 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Jul 24, 2024
Good service and clean rooms, location is very accessible to public transportation and also with big parking area.
Boi21
Deluxe Matrimonial Room
Stayed in Aug 2024
Solo traveler
13 review
10/10
Outstanding
Posted on Sep 17, 2024
Didn't expect this place to be so porsh. ... Had a great sleep and great stay in this Mango Suites Hotel cool place ๐
Guest User
Deluxe Twin Room
Stayed in Jun 2025
Business traveler
12 review
10/10
Outstanding
Posted on Aug 5, 2025
Nice hotle and good food
Eric Emmanuel Sarmiento
Family Deluxe
Stayed in Jun 2024
Couple
1 review
5.0/10
Posted on Jul 4, 2024
BATHROOM DRAINAGE BLOCKED. WE HAVE TO CALL RECeption FOR TV signal be fixed and light bulb to be changed
Sunny Singh Johal
Superior Twin Room
Stayed in May 2024
Traveling with friends
3 review
7.5/10
Posted on Jul 5, 2024
Room was clean. Location is very close to the Victory Liner bus station. One of the most affordable hotels in the area. Staff were fine.
Guest User
Standard Matrimonial Room
Stayed in Feb 2024
Couple
9 review
9.5/10
Amazing
Posted on May 8, 2024
Its the best hotel on that area as it was very accessible to everything...room is clean...services are well provided...
RJAP
Deluxe Twin Room
Stayed in Apr 2024
Business traveler
46 review
10/10
Outstanding
Posted on Jun 23, 2024
I like staying in this hotel during business trip
Willine
Standard Matrimonial Room
Stayed in Aug 2024
Solo traveler
2 review
10/10
Outstanding
Posted on Oct 1, 2024
Staffs are friendly
Timothy Duque
Standard Matrimonial Room
Stayed in Oct 2022
Business traveler
1 review
6.0/10
Posted on Nov 5, 2022
Location-wise, it is ideally placed as it is in the less congested area of Santiago City.
But I might skip it next time due to the following reasons;
1. The bed seems to have bed bugs. We itched during our one-night stay.
2. The foot towel provided looks like it's been used and/or not replaced after the last occupant (see photo).
3. The housekeeping crews are a bit noisy while cleaning the next rooms and hallways in the morning. Not ideal when you didn't get a good sleep because you were scratching the whole night.
4. They unoccupied rooms are left open for some reason.
However, considering its price point, it's not that bad.
Ralph Terence
Standard Matrimonial Room
Stayed in Sep 2022
Couple
2 review
8.0/10
Very Good
Posted on Nov 1, 2022
Center of town. Good hotel, amenities wise just average. Resto has good food at reasonable price. The only thing is that the toilet so small and bidet dripping. Seems the bedding aren't changed tho. For the same price if i book hotel Direct vis trip.com almost the same but trip doesn't cover free bfast. Sucks