Grand Boracay Resort

Grand Boracay Resort Reviews

Grand Boracay Resort

Station 2, D' Mall, D'mall de Boracay, Boracay, Balabag, Boracay Island, Aklan, 5806, PhilippinesView Hotel Details
Grand Boracay Resort
Grand Boracay ResortGrand Boracay ResortGrand Boracay Resort
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Grand Boracay Resort Guest Reviews

3.1/5
19 review
Verified reviews
Location3.4
Amenities2.9
Service3.0
Cleanliness3.0
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All reviews(19)
Positive reviews(13)
Reviews with photos/video(3)
Convenient location(1)
Negative reviews(6)
Guest User
Superior Room With window
Stayed in Jul 2024
Family
2 review
2.7/5
Posted on Jul 11, 2024
Location is the very best pointers, very near at the beach, only beside D'Mall, very convenient if you want to tour the area I asked for MUR around 830 of Saturday, I placed the hang tag sign at the Door Knob, backed at the hotel around 5pm only to check that MUR was not done, reason? Maybe no one passes by at the floor and that they only have 1person of HK and they cant afford to do round checking, really????? I requested if we can borrow a spoon and fork (1pair only) since my daughter and I will be taking a noodles, but the FO on duty (friday night) said that it is prohibited and not allowed, really, again????? I requested for a sunny side up egg on Saturday breakfast, but the waitress on Duty as per Chef on Duty said that they are not allowed to provide since the breakfast is buffet type and we will just take whatever its in the table. really, again and again and again??? Monday morning check out, I was offered by a lady staff that they will assist us on the luggage, i said yes, just only to find out it is because the "owner" of their "big boss" is there! This is really ridiculous!!!! It was the man who is taking his breakfast at the 1st room beside hotel, and waived to us and said "THANK YOU, THANK YOU" Maybe, the management should start to re train their staff of what is about HOSPITALITY service. It doesnt matter if you are 2-3stars, but what will make your hotel a go to Hotel are the People/Service and CARE etc... to which for now, Grand Boracay is lacking off.
catsled
Deluxe Room
Stayed in Feb 2024
Travel with friends
2 review
4.5/5
Great
Posted on Feb 12, 2024
Good location, near D Mall at Station 2
Gretchen
Superior Room With window
Stayed in Oct 2023
Couples
2 review
5.0/5
Outstanding
Posted on Oct 18, 2023
Worth for money. We received good service from making the reservation to checking out. Friendly staff. Good for family trip. We got free daily buffet breakfast during our stay.
Thompson Travel Deals Australia USA Philippines
Superior Room With window
Stayed in Feb 2024
Business travelers
4 review
3.5/5
Posted on Feb 18, 2024
As someone who often juggles between business demands and leisure, finding a hotel that caters to both can be quite the endeavor. My recent stay at Grand Boracay Resort, offering a serene getaway while accommodating my professional needs, making it an exemplary choice for travelers like myself. Grand Boracay Resort boasts a prime location that serves as an ideal base for business travelers. Positioned close to key commercial areas, it offers easy access to business meetings and conferences, yet it's just a stone's throw away from the pristine beaches Boracay is famed for, providing ample opportunity to unwind.
Anonymous User
Superior Room With window
Stayed in Oct 2023
Family
9 review
3.2/5
Posted on Nov 14, 2023
A bit of outdated. Room is not throughly cleaned. But location-wise, perfect for families with kids. Accessible to DMall.
Anonymous User
Superior Room With window
Stayed in Oct 2023
Family
1 review
3.0/5
Posted on Oct 29, 2023
The location is near the main road and you can easily ride a transport going to the airport and near to restaurants and grocery store. Need improve on.room amenities and selection of fodd for the buffet bfast
Anonymous User
Superior Room With window
Stayed in Oct 2022
Solo travelers
3 review
4.5/5
Great
Posted on Oct 26, 2022
The place is near the beach and it is accessible 👌👌👌. I will definitely go back in the future.
Darren Buquir
Deluxe Room
Stayed in Apr 2023
Business travelers
15 review
4.0/5
Very Good
Posted on May 3, 2023
Very nice stay in Bora. Location is good and very accessible to all!
Anonymous User
Superior Room With window
Stayed in Feb 2024
Couples
1 review
2.0/5
Posted on Mar 5, 2024
The only place is really nice in your hotel, but your room and service are so worthless, your staff are rude, there are only three staff that will respect you, your room is very smelly, it smells like sewer, it is not fixed, flash it to you never again 🤬
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Anonymous User
Superior Room With window
Stayed in Feb 2024
Family
3 review
3.0/5
Posted on Feb 11, 2024
Is this house old? The hygiene is good. The waiter is also very good, but it is too old. I saw a review saying that during the Nixon administration...***, *****. I booked it but didn't stay there. I decided to change to another hotel. However, I am still very interested in the history of this hotel. Does anyone know more about it?
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May
Deluxe Room
Stayed in Dec 2023
Other
2 review
4.2/5
Very Good
Posted on Dec 17, 2023
Generally speaking, it's okay. If you don't have high requirements for the place to live, it's okay here. Maybe it's because there has been no business for many years and the epidemic. Maybe the landlord doesn't want to repair it. I live very close to the beach. D'Mall is very convenient and the staff are very nice.
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Guest User
Deluxe Room
Stayed in May 2022
Family
5 review
3.2/5
Posted on May 28, 2022
You did a very good job cleaning it, but there was no toilet paper and water ㅠㅠ I went to the mart to buy toilet paper and water and used it.
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Guest User
Stayed in Jun 2023
Other
1.0/5
Posted on Jun 15, 2023
Very poor. They made guests wait for long hours even rooms is available. They will ask for additional fee of 500 for you to be able to check in earlier. They we're inconsiderate on thei guests unless you give money
Guest User
Stayed in Aug 2022
Family
5.0/5
Outstanding
Posted on Aug 7, 2022
We’ve been to Grand Boracay years ago, so i booked it again this time because i was very satisfied with our previous stay there. As usual and expected, our stay there was again worth it. Great location, it’s in the middle of D’mall, a short walk away from Station 2 White beach. A few meters away is the Mcdonalds and Andok’s if you’re on a budget. A few meters away is Aria if you crave for pizza and Italian food, although it’s a little bit pricey. The room rates is a bargain, that’s inclusive of a sumptous buffet breakfast. The rooms are big, comfy bed, good water pressure with heater and the aircondition is very good. The pool is relaxing and clean, we always take a dip there after our beach sorties. The staff very friendly, helpful and accommodating. You can’t go wrong in checking into Grand Boracay. We’ll be back for sure, again and again :)
Guest User
Stayed in Jul 2022
Family
2.0/5
Posted on Jul 28, 2022
This review could be very long , starting with the hige list of what you can not do . As an example no eating or drinking alcohol in your rooms , no washing and a list of everything that may go wrong and how much it will cost. I hadn’t passed check in when I’m already annoyed that they are telling me that on a beach holiday I can not wash my clothes , or enjoy myself without being fined . The room looks like it should have been renovated at least 5 years ago. The aircon worked pretty well . Window that would not close and a dampness made it a mosquito heaven . No wifi in the room only in reception , and a pool with no furniture to sit around . I feel the owners have thought of everything to make you not want to enjoy yourself . Then breakfast , at 8am everything had run out including bread , the staff had to be forced to get some bread , the toaster did not work and had a que lasting 5 minutes for toast . On the plus the location was fantastic and there are great bars and restaurants nearby. However as a relaxing experience it failed big time . A picture of some of the rules given on checkin .