Hampton by Hilton GuiLin Xiufeng

Hampton by Hilton GuiLin Xiufeng Reviews

Hampton by Hilton GuiLin Xiufeng

No. 206 Dong'an Street, Xiufeng District, Guilin, Guangxi, ChinaView Hotel Details
Hampton by Hilton GuiLin Xiufeng
Hampton by Hilton GuiLin XiufengHampton by Hilton GuiLin XiufengHampton by Hilton GuiLin Xiufeng
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Hampton by Hilton GuiLin Xiufeng Guest Reviews

8.5/10
1010 review
Verified reviews
Location8.4
Amenities8.2
Service8.7
Cleanliness8.7
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All reviews(1010)
Positive reviews(929)
Reviews with photos/video(113)
Parking difficult(56)
Friendly front desk staff(52)
Easy to get around(49)
Tasty food(43)
Located downtown(17)
Perfect for kids(12)
Delicious buffet(9)
Has rooms for families(7)
Negative reviews(81)
Guest User
Cozy Double Room
Stayed in May 2024
Business travelers
9 review
10.0/10
Outstanding
Posted on Jul 3, 2024
The location is good for someone that need quiet space. The lift is even slower during breakfast duration. Famous hotel for group traveller.
Response from Property: Dear customer : Thank you so much for your positive feedback.we are committed to creating a comfortable environment to serve every family member who stays in the hotel .Wish you have a nice day ,looking forward to your next visit ~~
Dermot. C
Comfort Double Room
Stayed in Feb 2023
Solo travelers
36 review
7.5/10
Posted on Mar 26, 2023
Location is a bit of an old area but the hotel was nice and clean. Comfortable bed and had a good nights sleep before my Guilin Marathon.
6/7
Response from Property: Looking forward to seeing you next time~
Guest User
Cozy Double Room
Stayed in Feb 2025
Travel with friends
22 review
10.0/10
Outstanding
Posted on Mar 12, 2025
Nice, goooood
Response from Property: 很開心能讓您滿意,小朋期待着您的下次到來,會有不一樣的驚喜哦~
Nanshanyipianxue
Superior Double Room
Stayed in Jul 2024
Business travelers
45 review
10.0/10
Outstanding
Posted on Aug 21, 2024
很不错,USUTIANJIANHAIKEYO
Response from Property: 親親~非常感謝您在百忙之中抽出時間給歡小朋點評呢~您的滿意就是歡小朋的動力,我們會努力做得更好噠。希望您下次再來哦♥
Guest User
Cozy Double Room
Stayed in May 2023
Solo travelers
6 review
9.5/10
Amazing
Posted on Jun 20, 2023
very clean, lots of amenties, good service. front desk does not speak english so be aware of that. central location in guilin.
Response from Property: Thank you for your shay and look forward to seeing you next time
Guest User
Family-friendly Queen Room
Stayed in Dec 2023
Family
3 review
10.0/10
Outstanding
Posted on Jan 29, 2024
very good
Response from Property: 親親~非常感謝您的5分好評哦!您的滿意是對我們最大的認可,期待您的下次光臨~!
Guest User
Cozy Double Room
Stayed in Mar 2025
Family
5 review
5.5/10
Posted on Apr 5, 2025
This is the worst Hilton I have ever seen. There is no environment to speak of. It is right on the roadside. All the rooms in the hotel face the street. The parking lot is not clearly marked. The traffic police are standing at the door of the hotel. We couldn't find the parking lot, so the traffic police asked us to leave immediately. We couldn't park anywhere. The parking lot is very small and the number is limited. If you go late, you need to find a parking lot by yourself. The family next to us found a parking lot by themselves. We parked in a spot only after the lobby manager gave us the parking space. There was mold in the room, and the room was too small. The doors of the bathroom and toilet could not be opened at the same time. We couldn't get through, and the water flow was very small. Let's talk about breakfast. The price is 88 yuan per person. We have two breakfasts in the room, which is no different from the 20-30 yuan breakfasts I have eaten in other hotels.
Original TextTranslated by Google
Response from Property: 看到您的反饋,小朋非常自責,同時也非常抱歉讓您在酒店有不完美的體驗,您的意見我們會及時跟進處理,希望下次有機會繼續為您提供服務!
Guest User
Cozy Double Room
Stayed in Jan 2025
Couples
30 review
6.0/10
Posted on Mar 3, 2025
The hotel has first-class service, spacious and bright rooms, comfortable bedding, and makes people feel at home. The hotel is very conveniently located, with many attractions around and convenient transportation. The food and beverage department has a delicate taste, especially the local specialties are very authentic. The hotel staff is very warm and thoughtful, giving people a warm feeling. I highly recommend this hotel, whether it is a business trip or a tourist, it is very suitable.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您選擇桂林秀峯希爾頓歡朋酒店,期待您再次光臨哦~
Guest User
Comfort Double Room
Stayed in Dec 2024
Family
10 review
10.0/10
Outstanding
Posted on Feb 1, 2025
Good location, close to the two rivers and four lakes; friendly front desk service, relatively new facilities; rich breakfast variety, the first choice for business trips to Guilin, I will choose here next time
Original TextTranslated by Google
Response from Property: 非常感謝您對酒店的滿意~酒店地理位置距離萬象城、桂林站、象山景區、兩江四湖、劉三姐大觀園、蘆笛巖景區、機場大巴等都是很近的喲~美好的旅途當然是乾淨衞生的住宿和營養美味的早餐,歡朋酒店就是你旅途的衞士,為您的旅途更添光彩喲!
Guest User
Comfort Double Room
Stayed in Dec 2024
Family
11 review
2.0/10
Posted on Jan 31, 2025
We followed the instructions of the hotel security and I parked the car next to the hotel. When picking up the car, I found a scratch of about 20 cm on the body of the car, so I immediately called the police. The hotel was aware of the situation but did not take any further action, claiming the camera was damaged, and the matter was left unresolved. I booked the hotel through Ctrip. I hope the hotel and Ctrip can negotiate as soon as possible and give me a satisfactory result.
Original TextTranslated by Google
Response from Property: Dear guests, hello! The hotel immediately reported the scratches to the duty manager upon receiving your feedback, but you drove away as soon as you arrived at the parking lot. After calling the police, the hotel offered to help you handle the situation, but you told me that it was not necessary. Xiaopeng was also confused by this operation.
Guest User
Comfort Double Room
Stayed in Nov 2024
Couples
46 review
8.5/10
Very Good
Posted on Dec 26, 2024
I think the overall stay is OK, and the price-performance ratio is high. I saw a lot of reviews online saying that this hotel is old, but after moving in, I found that it is not that exaggerated. There are indeed more signs of use, but overall it is clean. I went there during the off-season, so the breakfast in the morning was less varied, the least varied among all the Hampton Inns I have stayed in, but it was basically enough to eat, and everything you want to eat was available. If it is the peak season, it is not recommended to drive here, and you need to find another parking lot. The parking lot behind the hotel is very small, and it is a three-dimensional parking building with a lift. There are less than 10 parking spaces on the ground.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!看到您的反饋,小朋非常自責,同時也非常抱歉讓您在酒店有不完美的體驗,您的意見我們會及時跟進處理,希望下次有機會繼續為您提供服務!
Guest User
Comfort Double Room
Stayed in Nov 2024
Travel with friends
21 review
10.0/10
Outstanding
Posted on Dec 14, 2024
The hotel has a good location, good environment, and the front desk service is very enthusiastic! Rich breakfast
Original TextTranslated by Google
Response from Property: Thank you for your 5-star praise. Your satisfaction is the motivation of all partners of Xiaopeng. Satisfaction has only a starting point, but no end. We will do every service with sincerity and sincerity. Looking forward to your next visit. I wish you a happy day~
Anonymous User
Cozy Double Room
Stayed in Nov 2024
Couples
101 review
10.0/10
Outstanding
Posted on Jan 16, 2025
The service standard of Hilton Hotel is very high, and the breakfast is also very rich. It is very good to stay here when traveling to Guilin, and it is convenient to go to any scenic spot.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您對歡小朋如此的高度肯定,我們真是非常非常的激動啦......我們會繼續努力,爭取獲得您的下一個5分好評
Aixinjiaoluo
Comfort Double Room
Stayed in Oct 2024
Business travelers
6 review
9.7/10
Amazing
Posted on Dec 2, 2024
The overall feeling is not bad. The hotel location, room type, bedding, and bathroom are good. However, there are a few points that the business needs to consider. First, the carpet is clean. I read some reviews. Regarding the hygiene issue, you can consider professional cleaning. Second, the bathroom facilities are a bit old. If necessary, they can be replaced in time. Third, the room sound insulation problem is a common problem in all hotels. People walking in the corridor, talking, opening and closing doors can be heard clearly. Once I stayed in other hotels and saw that they installed double doors, and the sound insulation effect was great.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,謝謝您的認可和反饋,非常抱歉讓您在酒店有不完美的體驗,針對您的意見我們會及時跟進處理,希望下次有機會繼續為您提供服務!
Eric1030
Comfort Double Room
Stayed in Oct 2024
Business travelers
24 review
10.0/10
Outstanding
Posted on Nov 21, 2024
The location is okay. It takes 40 minutes to get to Guilin North Railway Station. The room is clean and there are coffee bags with ear hooks. The bed and pillows are very good for sleeping. The breakfast has Guilin rice noodles, which are delicious with fried eggs.
Original TextTranslated by Google
Response from Property: Thank you for your praise, your satisfaction is our driving force. The superior geographical location, convenient transportation and clean accommodation are our advantages. Thank you very much for choosing Hampton by Hilton, and I wish you a pleasant journey!