Boya Hotel (Guangzhou Beijing Road Pedestrian Street Tianzi Wharf) Reviews

Response from Property: Dear guests, thank you very much for choosing our Parkview Hotel. We have a total of 6 room types in our giant screen bathtub room, and the pictures are all displayed. If you like the room type, you can communicate with the front desk in advance about the room arrangement after placing an order. The style you said is strange, because the red brick bathtub room will be more personalized, and other room types will be relatively business. Regarding the main switch problem you mentioned, we will arrange an equipment inspection every Monday, and the abnormalities will be adjusted in time. There have indeed been abnormal switches, and they have been repaired. After our guest rooms are cleaned, shower gel and shampoo will be placed in the shower room. There is no extra second set next to the bathtub. If not, you can communicate with the front desk as soon as possible. I am very sorry that I failed to satisfy you. I hope that more opinions will contact our front desk feedback as soon as possible, so that we can also know your demands and make adjustments in time. Finally, I wish you a happy life and a lot of money.

Response from Property: Dear guests, our name is Boya Hotel, and Flower Hotel has already closed down. As the guest room is on the 2nd floor, if you need to pick up your luggage, you can contact our staff to help move it. Regarding the aromatherapy in the guest room, if you don't like it, you can hand it over to the front desk. Boya Hotel is close to Beijing Road, opposite the river, and you can have a night tour of the Pearl River. Looking forward to your next visit and wishing you a happy life

Response from Property: Thank you for choosing our Boya Hotel. We are 200 meters away from the Tuanyi Metro Station. You can go out and visit the Beijing Road Pedestrian Street, Tianzi Wharf, Yide Road Sacred Heart Church, Dafo Temple and other famous attractions. For business trips, you can take a taxi to the Shisanhang Wholesale Market and Guangzhou Railway Station within 15 minutes. There are all kinds of special Internet celebrity check-in food and Guangzhou local Xiguan food. Boya is committed to guest-oriented service and looks forward to your next visit!

Response from Property: Dear customer, we are very sorry to inform you that regarding the cockroach issue you mentioned, we have already hired an antivirus company twice a month for disinfection. As for the air conditioning issue, we only have central air conditioning, and other customers have not provided any feedback on this issue. Perhaps you have reserved a small room with a lower price. Next time, I suggest trying a larger room with a window? We are very sorry that we did not meet your expectations this time. We will make immediate improvements and hope that you can give us a chance. Finally, we wish you a happy life.

Response from Property: Dear guest, we apologize for not being able to meet your expectations. Boya Hotel underwent a comprehensive renovation in May this year, with only replacement parts for the bathroom and no major changes. All other facilities and equipment in the room are new. Regarding the hygiene issue you mentioned, our bed sheets are changed for each guest and disinfected daily. You can rest assured. As a hotel, hygiene is the bottom line of operation. We will strictly train the cleaning staff to conduct inspections. During the check-in process, we also hope that you can supervise. If there are any problems, please report them to our front desk as soon as possible, and we will solve your problem immediately. Sorry again for not providing you with a great stay experience. We hope to give Boya another chance，Looking forward to your next visit and wishing you a happy life!

Response from Property: 給您帶來的不便非常抱歉，我們會繼續改進。

Response from Property: It is an honor to graced by you, sir, thanks for coming，

Response from Property: Thank you for your compliment， Will anticipate your next time presence.

Response from Property: 感謝您選擇我們柏雅酒店，親，看您給的是4分好評，不知道還有一分，我們應該在哪裡改進呢，有任何建議可以第一時間聯繫我們前台主管哈，我們距離團體一大地鐵站200米，出門即將，遊玩臨近北京路步行街千年古道，珠江夜遊天字碼頭，一德路聖心教堂，大佛寺，等著名景點。商務出行去十三行批發市場，廣州火車站，都打車15分鐘內可到達，各類特色網紅打卡美食，廣州本地特色西關美食應有盡有，柏雅緻力於賓客至上的服務，期待您的下次光臨！

Response from Property: Thank you for choosing our Parkview Hotel, we look forward to your next visit!

Response from Property: We are very sorry for the inconvenience caused to you, and we will continue to improve.

Response from Property: Dear guest, thank you very much for choosing Boya Hotel. Xiaoya's guest rooms are all on the second floor. You can contact the front desk to help carry your luggage. Regarding the room rate you reported, Boya Hotel is close to Beijing Road Pedestrian Street and Tianzi Wharf. The door is right next to the river and Jiangwan Business Plaza. It is 300 meters away from Tuanyi Subway Station. It has convenient transportation and is also very convenient for eating, drinking and having fun. The room rates around the festival are like this. You can also see it through the platform when you make a reservation. It is relatively cost-effective to book. Regarding the problem of dirty skirting you mentioned, I am really sorry. I have contacted the guest room for a comprehensive inspection and cleaning. We will pay more attention. I hope you will give Xiaoya another chance and look forward to your next visit! I wish you a happy life.