Citadines Connect Bertam Georgetown Penang
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Citadines Connect Bertam Georgetown Penang

Opened in 2025
No. 428, Jalan Penang, George Town, Penang, 10000, Malaysia
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We Price Match
hotel overview picture
Last booked 12 mins ago
Highlights
Newly opened
Excellent service
Sparkling clean
Delicious breakfast
Ideal location
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Amenities
Outdoor swimming poolFree
GymFree
Public parking
24-hour front desk
Luggage storage
Restaurant
Wake-up call
Wi-Fi in public areas
All amenities
Property Description
Citadines Connect Bertam Georgetown Penang sits right in the heart of Georgetown Penang putting you close to the city best attractions. You can find a bustling hub of shopping malls/ quirky cafes/ boutiques and marketplaces selling local delicacies just a short walk away from our hotel. Our guests can choose from a variety of accommodations that best suit their needs. We offer cozy spaces with comfortable bedding/ writing desks/ workstations/ ensuite bathrooms and modern amenities for their convenience. In addition to providing comfortable rooms and safe spaces to rest Citadines Connect Bertam Georgetown Penang also offers access to a state of the art fitness center where you can burn calories a pool for a refreshing evening dip and Jacuzzis for extra relaxation.
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9.2/10
Great
good experience
All 31 reviews
Surroundings
Airport: Penang International Airport
(18.6 km)
Train: KTM Stesen Bukit Tengah
(22.3 km)
Train: Butterworth
(23.1 km)
Landmarks: Rainbow Skywalk
(110m)
Landmarks: Komtar
(130m)
Landmarks: The TOP Penang, Theme Park Penang
(130m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

6

Studio Premier King

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
Check Availability
5

Studio Twin Windowless

2 Single bed
No window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
Check Availability
5

Premier Room Double

2 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
Check Availability
4

Two-Bedroom Premier

1 King bed and 1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
5

Studio Premier Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
Check Availability
5

Studio Premier Twin

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
Check Availability
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Guest Reviews

9.2/10
Great
31 reviews
This property hasn't received any negative reviews.
  • Cleanliness9.3
  • Amenities8.9
  • Location9.6
  • Service9.3
Average for similar properties in George Town
Most Mentioned
Review summary
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Location: The hotel is centrally located, offering easy access to shopping malls, dining spots, and transportation hubs like bus terminals, making it highly convenient for guests.(based on 9 reviews)
I‍m‍l‍u‍c‍k‍y
November 23, 2025
Hotel is newly opens in 2025. The design is beautiful. We stayed for 4 nights . Room is good , spacious , well decorated and clean. They offer good coffee , tea and snack at lobby. Very good location too. Staff are friendly especially Mani , We saw him every day . he is very polite and always very helpful to all the guests. He makes us feel very good staying in this hotel and we will definitely recommend this hotel to friends.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
October 21, 2025
Good location.Walking distance to famous Teochew cendol.Many eateries hawker’s stall around the area.You have an option to drive or grab car to your destination for food hunting.
L‍i‍e‍w‍ ‍N‍K
November 21, 2025
Great location but no visitor parking p
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 11, 2025
good experience
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 10, 2025
A newly opened hotel with modern design and friendly front office staff. The location is convenient with nearby shops and eateries. The room is very clean, well-equipped, and the bed is exceptionally comfortable. Overall a pleasant stay. The only limitation is the lack of private parking, and the on-site parking area is located a bit further away.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 14, 2025
Good location easy to travel around. Only Aircon not cold enough pre-set at 24 degree can not adjust so i ask staff to set to 22 degree for me instead . Breakfast always the same food must improve on it
K‍a‍r‍i‍n‍a‍ ‍L‍o
November 26, 2025
No power socket in bathroom. Newly furnished hotel. Very clean.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 3, 2025
Good vacation

Services & Amenities

Outdoor swimming pool
Gym
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Public (not only for guests) is available Off-site parking, and Charge, MYR 11.00 (approx. KRW 3,894) Daily. Reservation not needed.
Front desk services
Languages spoken
Food & drink
Public areas
Health & wellness
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00

Front desk hours: 24/7

The host or staff will greet you upon arrival

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs can be added, but extra beds cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
Extra crib: Free

Breakfast
CuisineAsian, Continental
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:00 Open
AgeFee
Children 17 years old and under
Free
Adult
Buffet:MYR 78.00 (approx. KRW 27,606) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositNo deposit required by the property

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 2025
  • Number of Rooms: 70
Phone:+60-4-2020111
Email:frontoffice.ccbgp@the-ascott.com
Citadines Connect Bertam Georgetown Penang sits right in the heart of Georgetown Penang putting you close to the city best attractions. You can find a bustling hub of shopping malls/ quirky cafes/ boutiques and marketplaces selling local delicacies just a short walk away from our hotel. Our guests can choose from a variety of accommodations that best suit their needs. We offer cozy spaces with comfortable bedding/ writing desks/ workstations/ ensuite bathrooms and modern amenities for their convenience. In addition to providing comfortable rooms and safe spaces to rest Citadines Connect Bertam Georgetown Penang also offers access to a state of the art fitness center where you can burn calories a pool for a refreshing evening dip and Jacuzzis for extra relaxation.

Frequently Asked Questions

What’s the cancellation policy at Citadines Connect Bertam Georgetown Penang?

The cancellation policy at Citadines Connect Bertam Georgetown Penang depends on your room type and booking terms.

What are the check-in and check-out times at Citadines Connect Bertam Georgetown Penang?

Check-in at Citadines Connect Bertam Georgetown Penang starts from 15:00, and the standard check-out time is by 12:00.

Is breakfast available at Citadines Connect Bertam Georgetown Penang?

Yes, Citadines Connect Bertam Georgetown Penang provides breakfast. Options include Asian, Continental.

Are pets allowed at Citadines Connect Bertam Georgetown Penang?

No, pets are not allowed at Citadines Connect Bertam Georgetown Penang.

How do I get to Citadines Connect Bertam Georgetown Penang from the nearest airport?

The nearest airport is Penang International Airport, located about about 23 mins from hotel by car (18.6 km) away.

Does Citadines Connect Bertam Georgetown Penang offer airport transfer services?

No, Citadines Connect Bertam Georgetown Penang doesn’t offer airport shuttle or transfer options.

About This Property

Nearest AirportPenang Intl. Airport
Distance to Airport17.32KM
Nearest Train StationKTM Stesen Bukit Tengah
Distance to Train Station22.29KM
Average Price FromKRW216969
Hotel Star Rating3