Lavande Hotel (Foshan Smart New City Metro Station Branch)

Lavande Hotel (Foshan Smart New City Metro Station Branch) Reviews

Lavande Hotel (Foshan Smart New City Metro Station Branch)

About 30 meters northwest of Wisdom Park, Wisdom Road, Chancheng District, Foshan, Guangdong, ChinaSee Hotel Details
Lavande Hotel (Foshan Smart New City Metro Station Branch)
Lavande Hotel (Foshan Smart New City Metro Station Branch)Lavande Hotel (Foshan Smart New City Metro Station Branch)Lavande Hotel (Foshan Smart New City Metro Station Branch)
Choose dates to check available rooms
We Price Match
1 night

Guest Reviews

9.6/10
Excellent
2322 review
Verified reviews
Location9.6
Amenities9.6
Service9.6
Cleanliness9.6
Filter by:
Sort by:
All reviews(2322)
Positive reviews(2292)
Reviews with photos/video(285)
Friendly front desk staff(214)
Classy environment(209)
Awesome amenities(157)
Quiet & comfortable(113)
Delicious breakfast(76)
Perfect for business trips(54)
Convenient parking(47)
Stayed multiple times(26)
Negative reviews(30)
Song Ru
Business Queen Room
Stayed in Nov 2024
Business traveler
37 review
6.0/10
Posted on Dec 29, 2024
Not many things to do around. No mall or eatery nearby. Good please for
Response from Property: Hello dear guests! Seeing your comments, Xiaoli is very uncomfortable, I don't know what Xiaoli is not good enough, did not give you a perfect check-in experience, Xiaoli is not good enough to do it, please bear more, please allow us to express our most sincere apologies to you. We hope to have the opportunity to provide you with better service in the near future.
20230620
Deluxe Queen Room
Stayed in Dec 2023
Business traveler
12 review
9.0/10
Great
Posted on Feb 2, 2024
V friendly and polite staff, just that had to walk 15 min to the new town where all the food etc is
Response from Property: Thank you for your recognition of the service of our staff. We apologize for the inconvenience caused by the lack of surrounding facilities due to the hotel's location in the still developing area. I wish you a smooth work, a happy life and good health!
Wong Ann Hung
Deluxe Queen Room
Stayed in Feb 2024
Family
64 review
8.0/10
Very Good
Posted on Mar 22, 2024
Breakfast not very choices. Room clean, modern and spacious. Helpful receptionist
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店本次入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將其分發至相關部門以提高服務質量。若您下次至此,希望您能再次預訂本酒店,給我們一個機會來跟您道歉。期待您再次光臨!
Elsamahy
Business Queen Room
Stayed in Aug 2023
Business traveler
13 review
10/10
Outstanding
Posted on Sep 4, 2023
It’s new, clean and smart Hotel
Response from Property: 您好!非常感謝您對我們酒店的支持並點評五星好評,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為您提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店,期待您的再次光臨!祝你生活愉快~!
Guest User
Business 2-bed Room
Stayed in Jul 2023
Other
1 review
10/10
Outstanding
Posted on Aug 17, 2023
I come from canada,i feel good.i love this hotel!🥰
Response from Property: Dear guest, thank you very much for your support and five-star review of our hotel. We always believe that a good reputation is recommended by the most sincere satisfaction of our guests. We look forward to your next visit! Wishing you a pleasant life~
KHALILHISHAMABDALLAH
Deluxe Queen Room
Stayed in Mar 2023
Business traveler
35 review
10/10
Outstanding
Posted on Apr 28, 2023
Very good hotel , clean and very beautiful
Response from Property: 尊敬的小主:歡迎您下榻我們酒店,感謝您對我們工作的鼓勵與支持,給予我們五星好評,我們會在服務上不斷創新,希望通過温馨,細緻化服務,為每一位到店的客人提供更加優質的服務,我們真誠期待您再次回家
Guest User
Deluxe Queen Room
Stayed in Apr 2025
Couple
2 review
10/10
Outstanding
Posted on May 13, 2025
The place is quiet and clean. The room is on the 6th floor and you can see the park opposite. However, the parking lot is a bit troublesome. The Hong Kong license plate cannot be recognized and the parking lot is dark.
Original TextTranslated by Google
Response from Property: Dear guest: Welcome to our hotel. Thank you for your encouragement and support for our work and for giving us a five-star rating. We will continue to innovate in service and hope to provide better service to every guest who comes to the store through warm and meticulous service. We sincerely look forward to seeing you come home again.
Guest User
Business 2-bed Room
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on May 5, 2025
The room is very clean, the front desk lady is very considerate, and the robot delivery service is a thumbs up 👍The variety and taste of breakfast are good👍
Original TextTranslated by Google
Response from Property: Dear guest: Welcome to our hotel. Thank you for your encouragement and support for our work and for giving us a five-star rating. We will continue to innovate in service and hope to provide better service to every guest who comes to the store through warm and meticulous service. We sincerely look forward to seeing you come home again.
Guest User
2-bed Room With View
Stayed in Apr 2025
Family
3 review
10/10
Outstanding
Posted on May 6, 2025
Very satisfied! I am quite picky about hotels, and I am very satisfied with this hotel! Because it is a new hotel, the facilities are very good, and the robot delivery of meals and items is very good! The quilt is snow-white and clean, and I sleep peacefully! Mousse mattress, sleep soundly! The toilet is clean, and the toiletries are stuck and can be used with peace of mind! The shower has sufficient water flow, and the hair washing is very clean! Free breakfast, very rich, all free for children under 17! There is a smart park next to it, which is very good for morning exercise and evening walks! The subway station passes through the Smart New City Community, and it takes more than 10 minutes to walk, but the environment on this journey is very comfortable and it is very enjoyable to walk! It is also close to the urban rail, and the taxi is less than 10 yuan! Overall very satisfied!
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your support and five-star reviews of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again for business trips or travel. We look forward to your visit again! I wish you a happy life~!
Guest User
Deluxe Queen Room
Stayed in Mar 2025
Business traveler
4 review
10/10
Outstanding
Posted on Apr 11, 2025
The service of the lady at the front desk is very good! The hotel is also very clean! It is comfortable to stay. The facilities are also new. It is very quiet to sleep at night. The soundproofing is also good, not very noisy. I often choose here when I am on a business trip.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your support and five-star reviews of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again for business trips or travel. We look forward to your visit again! I wish you a happy life~!
Guest User
Business 2-bed Room
Stayed in Mar 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Apr 7, 2025
Located near Zhihui New City Park, the environment is good. The room arranged on the 8th floor also has a view of the park and the river in the distance. It is very open. The front desk service is very good and answers all questions. The facilities in the room are neat and clean👍👍
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your support and five-star reviews of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again for business trips or travel. We look forward to your visit again! I wish you a happy life~!
Jicunchundai
Deluxe Queen Room
Stayed in Feb 2025
Business traveler
112 review
10/10
Outstanding
Posted on Apr 6, 2025
There were some minor incidents during my first stay, but the hotel refunded me the room fee. The service attitude was quite good. This is my second stay, and the overall feeling is good! The front desk was also very friendly.
Original TextTranslated by Google
Response from Property: Dear guest: Welcome to our hotel. Thank you for your encouragement and support for our work and for giving us a five-star rating. We will continue to innovate in service and hope to provide better service to every guest who comes to the store through warm and meticulous service. We sincerely look forward to seeing you come home again.
Guest User
Business Queen Room
Stayed in Feb 2025
Business traveler
24 review
1.0/10
Posted on Mar 20, 2025
As a business person, I stay in hotels at least 5 out of 7 days. I have stayed at Lefeng many times, but I was very angry only this time. When booking the room, I asked if I could provide take-away breakfast if I had to leave the hotel around 7 o'clock. The reply said that some of the meals had been served at 7 o'clock, and I could go to the restaurant to pack some food that was easy to take away. So I booked a room with 2 meals, but when I went to the restaurant at 7 o'clock in the morning, the waiter did not let me pack it. I explained that the front desk agreed and then I didn't say anything, but there was no take-away box. I asked if there was a bag, and I was reluctantly given one. I saw that there were still 5 minutes, so I ate 2 small pieces of watermelon + 1 piece of water chestnut cake + 1 small piece of fried dough sticks (cut into small sections) on the spot, put 1 egg + 1 small section of corn + 2 small breads + 2 sweet potato balls in a bag, and wrapped a few small tomatoes and 1 banana in a paper towel. Then the waiter ran over and said in a very unfriendly tone: You can't eat and pack at the same time. I explained that I only ate a little bit of food that couldn't be packed, and then the restaurant staff started to complain. I think it was seriously offended. Did I eat or take it in vain? I went to the front desk, but they just told me to give feedback to the store manager. "Good" Foshan Wisdom New Town Lifeng Store
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry for the bad stay experience you had. We are truly ashamed. We have reflected deeply and will intensify our efforts to improve our service quality. We believe that you made the review in order for us to make improvements. Regarding the unfriendly service attitude and tone of the restaurant waiter during the meal, we will conduct a strict investigation and make improvements. We express our sincere apologies again and look forward to your satisfactory stay experience next time you stay. Come back again to witness our progress. Thank you very much for your opinions and suggestions. We care very much about the guest experience and will definitely improve our service quality. We look forward to your satisfactory stay experience next time you stay!
Anonymous User
Deluxe Queen Room
Stayed in Feb 2025
Couple
2 review
10/10
Outstanding
Posted on Mar 16, 2025
The room is very clean and the service is very good. The breakfast is delicious. The room is very clean. The room is very clean. The room is very clean. The room is very clean. The room is very clean. The room is very clean. The room is very clean. The room is very clean. The room is very clean.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your support and five-star reviews of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again for business trips or travel. We look forward to your visit again! I wish you a happy life~!
Guest User
Romantic Enjoyment Room (Derucci Mattress + Romantic Decorations + Electric Curtains)
Stayed in Jan 2025
Business traveler
2 review
10/10
Outstanding
Posted on Feb 22, 2025
The room is very clean, the bathroom shower is nice, there is background music, the bed is very comfortable, the breakfast is delicious, thumbs up, I will come again in the future
Original TextTranslated by Google
Response from Property: Dear guest: Welcome to our hotel. Thank you for your encouragement and support for our work and for giving us a five-star rating. We will continue to innovate in service and hope to provide better service to every guest who comes to the store through warm and meticulous service. We sincerely look forward to seeing you come home again.