Vienna Hotel (Guangzhou Tianhe South China Botanical Garden)

Vienna Hotel (Guangzhou Tianhe South China Botanical Garden) Reviews

Vienna Hotel (Guangzhou Tianhe South China Botanical Garden)

793 Tianyuan Road (Tianyuan Lu), Tianhe District, Guangzhou, Guangdong, 510520, ChinaSee Hotel Details
Vienna Hotel (Guangzhou Tianhe South China Botanical Garden)
Vienna Hotel (Guangzhou Tianhe South China Botanical Garden)Vienna Hotel (Guangzhou Tianhe South China Botanical Garden)Vienna Hotel (Guangzhou Tianhe South China Botanical Garden)
Choose dates to check available rooms
We Price Match
1 night

Guest Reviews

8.8/10
1045 review
Verified reviews
Location8.8
Amenities8.6
Service8.9
Cleanliness8.9
Filter by:
Sort by:
All reviews(1045)
Positive reviews(1008)
Reviews with photos/video(96)
Friendly front desk staff(90)
Easy to get around(75)
Classy environment(61)
Delicious breakfast(34)
Convenient parking(31)
Perfect for business trips(26)
Close to metro(12)
Strange smell in room(7)
Negative reviews(37)
MoonT47
Business Queen Room
Stayed in Sep 2024
Business traveler
2 review
9.0/10
Great
Posted on Oct 21, 2024
Everything is ok. Special thanks for the front desk girls .. they were friendly and helpful All the time.
Response from Property: Hello! Thank you very much for your support and recognition of the hotel. Everything we do only brings different holiday experiences to every guest. We are really touched by your satisfaction and affirmation, and we will continue to work hard to prepare you to come back at any time.
Thomas Yeo Eng Nak
Deluxe Double Room
Stayed in May 2023
Business traveler
12 review
2.0/10
Posted on Jun 9, 2023
This is one of the worst hotels I have stayed in. Breakfast is hopeless and the restaurant staff was very rude. I’ll never stay here again. XXXXXX
Response from Property: Dear guest, thank you for taking the time to write a sincere review of Vienna Hotel Guangzhou Tianhe South China Botanical Garden Subway Station Branch. It has brought you a bad feeling. I am very ashamed to provide you with the best quality stay experience. The biggest pursuit of the hotel. We have recorded the issues you have reported and submitted them to relevant departments as soon as possible for key optimization and rectification. Later, we will also train our hotel staff to enhance service awareness and provide you and other guests with better quality services. Once again, we apologize for the inconvenience caused to you by the hotel's shortcomings. We failed to do a good job and caused you trouble. We also hope that you can give us a chance to make corrections. It is our honor to serve you, and all the hotel staff look forward to your next visit! Wish you a happy life!
JackLeong
Executive Suite
Stayed in Jan 2025
Family
8 review
7.5/10
Posted on Mar 2, 2025
Not bad
Response from Property: 感謝您入住維也納酒店並與我們反饋您的入住感想,非常抱歉此次入住未能達到您的期望, 我們誠摯的希望與您取得聯繫, 瞭解更多細節, 以便做出相應的完善。您可以撥打酒店總機與我們反饋寶貴建議, 希望我們的改進能迎來您的再次光臨!
Guest User
Deluxe Room (2 Beds)
Stayed in Apr 2025
Family
3 review
10/10
Outstanding
Posted on May 4, 2025
The breakfast tasted good. The service attitude was enthusiastic, the tableware was clean and hygienic, and the waitress also gave a small puppet pendant for children when leaving the store, which was very heartwarming. It is worth coming again.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Vienna Hotel will always stand in this city and wait for your arrival! See you there! Wish you: Always smile^_^!
Guest User
Business 2-bed Room
Stayed in Feb 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Apr 4, 2025
It's my first time staying at Vienna Hotel. I feel very good and have a good experience. The room is very comfortable. The service attitude of the front desk lady is good. The room facilities are complete and the room is also very beautiful.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again.
Pengfei666
Business Queen Room
Stayed in Feb 2025
Business traveler
14 review
10/10
Outstanding
Posted on Mar 21, 2025
The cleanliness of big-name hotels is incomparable to that of ordinary hotels. Even my wife said that this hotel is cleaner, and all the details are in place. The bathing facilities, bed sheets and quilt covers are all very good.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your trust in Vienna Hotel! Thank you for your generous compliments! It is really hard to leave Vienna. Vienna is your most beautiful and warmest home in Guangzhou. Remember to come back often when you have time!
Guest User
Business 2-bed Room
Stayed in Feb 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Mar 6, 2025
The hotel has complete facilities and good service attitude. It is comfortable to stay when you go out for a trip
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Vienna Hotel will always stand in this city, waiting for your coming! See you there! Wish you: always smile^_^!
Guest User
Business Queen Room
Stayed in Jan 2025
Business traveler
3 review
10/10
Outstanding
Posted on Feb 26, 2025
The room is nice and of a suitable size. The room is cleaned very well. The breakfast is delicious. I will stay here regularly in the future. The service attitude of the front desk is also very good. It is very good. Because it was raining and I didn't bring an umbrella, the front desk automatically lent me an umbrella. It was very considerate. 👍🏻👍🏻👍🏻
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Vienna Hotel will always stand in this city and wait for your arrival! See you there! Wish you: Always smile^_^!
Guest User
Business 2-bed Room
Stayed in Jan 2025
Traveling with friends
6 review
10/10
Outstanding
Posted on Feb 27, 2025
Clean and spacious, comfortable living, warm and thoughtful service, good experience
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Vienna Hotel Guangzhou Tianhe South China Botanical Garden Metro Station and giving such a high evaluation. Thank you for your support to the hotel. All the staff of Vienna Hotel Guangzhou Tianhe South China Botanical Garden Metro Station are looking forward to your visit again.
Guest User
Business Queen Room
Stayed in Nov 2024
Business traveler
49 review
10/10
Outstanding
Posted on Dec 9, 2024
The room is spacious and bright, clean and warm, and the service is very thoughtful.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your affirmation. In order to provide you with a more thoughtful service experience, we have launched a new snail sleep system service. Many daily necessities, consumer goods and hotel orders can be delivered to your room in the fastest time by scanning the QR code on your mobile phone, so that you who pursue excellence will feel as comfortable and convenient as at home even when traveling. Satisfaction has only a starting point, but no end. We will look forward to your next visit with sincerity, honesty, care and love. I wish you a good mood every day!
Guest User
Deluxe Double Room
Stayed in Oct 2024
Traveling with friends
4 review
7.7/10
Good
Posted on Nov 3, 2024
The facilities are old, but the price is OK. The overall evaluation is average. If you just want to rest, it's OK. I don't know how the breakfast is, because I didn't eat it. The rooms facing the street are still a little noisy at night.
Original TextTranslated by Google
Response from Property: 非常感謝閣下的入住與點評! 感謝您的意見, 在您入住期間, 適逢滿房, 遊客較多, 請見諒!我們將會加強對酒店軟硬件設施以及服務質量的提升,維也納酒店定期定量定時在維護和更新房間環境、設備以及公共區域設施, 務求讓閣下入住有更為舒適整潔的環境, 希望閣下下一次光臨有一個全新的感受! 熱切期待再次光臨體驗!
Guest User
Suite With Cards
Stayed in Sep 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Oct 7, 2024
The room is quite big, with a separate mahjong room and bathroom, perfect for sleeping and playing mahjong, or just relaxing with friends after dinner.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! The stream flows slowly, and time is soft. Thank you for your support. Xiaowei will continue to provide the same good quality and more perfect service as always. Thank you for your support and love. Xiaowei looks forward to your visit again. I wish you a happy day!
xulucy
Superior Double Room
Stayed in Sep 2024
Traveling with friends
5 review
10/10
Outstanding
Posted on Oct 5, 2024
I booked this for my friend, who said the room was nice and quiet, and that this was a good experience. I'm also very happy that I didn't make a mistake in booking this for my friend.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your love and recognition of Vienna Hotel Botanical Garden Station. Vienna Hotel Botanical Garden Station has been working hard to create a comfortable experience for travelers. We hope that we can add joy and touch to your holiday. The hotel looks forward to your stay again!
Guest User
Superior Double Room
Stayed in Feb 2025
Business traveler
1 review
10/10
Outstanding
Posted on Mar 22, 2025
The room is very good, the service is very good, it is a very good travel and accommodation experience, the surrounding environment is beautiful, close to the botanical garden, and the facilities are complete and easy to use.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Vienna Hotel will always stand in this city, waiting for your coming! See you there! Wish you: always smile^_^!
Guest User
Business Queen Room
Stayed in Feb 2025
Traveling with friends
6 review
10/10
Outstanding
Posted on Mar 21, 2025
The hotel is clean and hygienic. It's also very close to the subway station. Convenient transportation
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your trust in Hotel Vienna! Thank you even more for your generous compliments! It is really hard to leave Vienna because of the love you have for it. Vienna is your most beautiful and warmest home in Guangzhou. Remember to come back often when you have time!