Wenliyuan (Phoenix Ancient City Scenic Area Hongqiao Branch)

Wenliyuan (Phoenix Ancient City Scenic Area Hongqiao Branch) Reviews

Wenliyuan (Phoenix Ancient City Scenic Area Hongqiao Branch)

No. 2 Renxiang, Shawanli, Tuojiang Town, Fenghuang, Hunan, ChinaSee Hotel Details
Wenliyuan (Phoenix Ancient City Scenic Area Hongqiao Branch)
Wenliyuan (Phoenix Ancient City Scenic Area Hongqiao Branch)Wenliyuan (Phoenix Ancient City Scenic Area Hongqiao Branch)Wenliyuan (Phoenix Ancient City Scenic Area Hongqiao Branch)
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1 night

Guest Reviews

9.7/10
Excellent
2431 review
Verified reviews
Location9.7
Amenities9.6
Service9.8
Cleanliness9.6
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All reviews(2431)
Positive reviews(2421)
Reviews with photos/video(1163)
Offers pick-up/drop-offs(912)
Classy environment(370)
Delicious breakfast(256)
Loved the night views(148)
Close to scenic area(127)
Friendly staff(115)
Good sound insulation(66)
Negative reviews(10)
Xing Quan
Discount Twin Room
Stayed in May 2025
Family
2 review
10/10
Outstanding
Posted on Jun 3, 2025
We booked 3 rooms for our family for a night stay. The owner and staffs were very friendly, helpful and generous. The owner upgraded our rooms and gave us complimentary breakfast even though it was not included in our purchase. The rooms and overall place is very clean.Nice view on the open top floor where breakfast is served. Location is very convenient and almost next to the entrance of the ancient town. I have no hesitation to recommend this hotel to visitors who want to visit Fenghuang Ancient Town.
Response from Property: 尊敬的文裏苑賓客:您好!感謝您 5 分的點評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個民宿都有他們甜美而有温馨的回憶,您的喜歡就是我們最大的動力,我們的存在,就是為了等待您的到來。成為您萬中無一的選擇,是我們堅定前行的動力,文裏苑民宿以高服務水準營造充滿温馨舒適的入住環境,每個細微之處都為滿足客人居住、舒適的需求而精心設計。衹為讓您入住更加舒適温馨
Travelwithfoo
Superior 2-bed Room
Stayed in Mar 2025
Family
21 review
8.0/10
Very Good
Posted on Apr 5, 2025
The place is inside the alley which is near the busiest spots. It is not very accessible but the hotel doest provide transport to ferry customers from train station. There is no lift, and the laundry and breakfast / supper are all at the top most 4th floor. Staff are polite and helpful.
Response from Property: 尊敬的文裏苑賓客:您好!感謝您 5 分的點評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個民宿都有他們甜美而有温馨的回憶,您的喜歡就是我們最大的動力,我們的存在,就是為了等待您的到來。成為您萬中無一的選擇,是我們堅定前行的動力,文裏苑民宿以高服務水準營造充滿温馨舒適的入住環境,每個細微之處都為滿足客人居住、舒適的需求而精心設計。衹為讓您入住更加舒適温馨
Lunds
Discount Twin Room
Stayed in Feb 2025
Couple
55 review
10/10
Outstanding
Posted on Apr 1, 2025
Very nice Stay in this well located hotel . The personal is superb and they made everything for us to have a great experience . Recommended !!!
Response from Property: 尊敬的文裏苑賓客:您好!感謝您 5 分的點評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個民宿都有他們甜美而有温馨的回憶,您的喜歡就是我們最大的動力,我們的存在,就是為了等待您的到來。成為您萬中無一的選擇,是我們堅定前行的動力,文裏苑民宿以高服務水準營造充滿温馨舒適的入住環境,每個細微之處都為滿足客人居住、舒適的需求而精心設計。衹為讓您入住更加舒適温馨
Guest User
Discount Twin Room
Stayed in Feb 2025
Traveling with friends
14 review
10/10
Outstanding
Posted on Apr 9, 2025
Big room with sink separated from shower. Free pickup to/fro the train station and a free scenic train ride. There was a dress up store directly in the hotel lobby which was convenient.
Response from Property: Dear Wenliyuan guests: Hello! Thank you for your 5-point review! Every city has a reason to be missed, every season has its unforgettable scenery, and every homestay has its sweet and warm memories. Your likes are our greatest motivation, and our existence is to wait for your arrival. Becoming your one-of-a-kind choice is our driving force for moving forward. Wenliyuan B&B creates a warm and comfortable living environment with high service standards. Every detail is carefully designed to meet the guests' living and comfort needs. Just to make your stay more comfortable and warm
Guest User
Superior 2-bed Room
Stayed in Feb 2025
Couple
13 review
10/10
Outstanding
Posted on Mar 27, 2025
This inn was well located in the heart of the old town with shops, cafes and restaurants in close proximity, yet ideally away from the noise and the bustle so that one can sleep very soundly. It has a lovely roof terrace which offers a panoramic view of the river. A late night snack was offered and the kind owner even gave us a bottle of local candy. He also arranged for our transport to the rail station without charge. Because my partner has trouble climbing stairs, the considerate owner arranged for us to have a room on a lower floor. All in all, a very pleasant stay and i would definitely book this inn again.
6/8
Response from Property: Dear Wenliyuan guest: Hello! Thank you for your 5-point review! Every city has its own reasons for people to miss it, every season has its own unforgettable scenery, and every homestay has its own sweet and warm memories. Your likes are our greatest motivation, and our existence is to wait for your arrival. To be your one-in-a-million choice is our driving force for moving forward. Wenliyuan Homestay creates a warm and comfortable living environment with high service standards, and every detail is carefully designed to meet the guests' living and comfort needs. Just to make your stay more comfortable and warm
Anonymous User
Discount Twin Room
Stayed in Feb 2025
Traveling with friends
18 review
10/10
Outstanding
Posted on Mar 27, 2025
This hotel is a true hidden gem, nestled within the stunning scenic area of Phoenix Ancient City. With its exceptional service, unbeatable location, and thoughtful amenities (including a complimentary scenic train ride and luggage handling), it's the perfect choice for anyone seeking an unforgettable experience. Don't miss out on this incredible opportunity to stay in the heart of one of China's most breathtaking ancient cities.
6/7
Response from Property: Dear Wenliyuan guest: Hello! Thank you for your 5-point review! Every city has its own reasons for people to miss it, every season has its own unforgettable scenery, and every homestay has its own sweet and warm memories. Your likes are our greatest motivation, and our existence is to wait for your arrival. To be your one-in-a-million choice is our driving force for moving forward. Wenliyuan Homestay creates a warm and comfortable living environment with high service standards, and every detail is carefully designed to meet the guests' living and comfort needs. Just to make your stay more comfortable and warm
Sook fang
Discount Twin Room
Stayed in Feb 2025
Traveling with friends
9 review
9.0/10
Great
Posted on Mar 11, 2025
Great location, walking distance to old streets. Hotel provided free transfer to & from train stations. Nice rooftops chilling & view
Response from Property: Dear Wenliyuan guest: Hello! Thank you for your 5-point review! Every city has its own reasons for people to miss it, every season has its own unforgettable scenery, and every homestay has its own sweet and warm memories. Your likes are our greatest motivation, and our existence is to wait for your arrival. To be your one-in-a-million choice is our driving force for moving forward. Wenliyuan Homestay creates a warm and comfortable living environment with high service standards, and every detail is carefully designed to meet the guests' living and comfort needs. Just to make your stay more comfortable and warm
Jeston Ng
Deluxe Queen Room
Stayed in Dec 2024
Couple
8 review
10/10
Outstanding
Posted on Jan 7, 2025
An awesome hotel with nice view on top floor and place to chill. Location is near the Pagoda and walking distance to main atttactions. Room is clean and comfortable, not too noisy despite at times can hear outside pubs live band. Hotel counter team is friendly, helpful as he helps to carry my luggage to room at 3rd floor and arrange free pick up to bullet train station when check out. Simple breakfast and supper provided by Hotel. Worth to revisit and recommend others to experience here.
Response from Property: Dear Wenliyuan guest: Hello! Thank you for your 5-point review! Every city has its own reasons for people to miss it, every season has its own scenery that we can't bear to leave, and every homestay has its own sweet and warm memories. Your likes are our greatest motivation, and our existence is to wait for your arrival. To be your one-in-a-million choice is our driving force for moving forward firmly. Wenliyuan Homestay creates a warm and comfortable living environment with high service standards. Every detail is carefully designed to meet the guests' living and comfort needs. Just to make your stay more comfortable and warm.
njoy_mylife
Deluxe Triple Room
Stayed in Dec 2024
Family
6 review
10/10
Outstanding
Posted on Jan 4, 2025
Great location, they provide pick up & send to train station. Breakfast was simple & supper was provided. Was satisfied with the service & stay
Response from Property: 尊敬的文裏苑賓客:您好!感謝您 5 分的點評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,您的喜歡就是我們最大的動力,我們的存在,就是為了等待您的到來。成為您萬中無一的選擇,是我們堅定前行的動力,文裏苑酒店以最高服務水準營造充滿温馨舒適的入住環境,每個細微之處都為滿足客人居住、舒適的需求而精心設計。衹為讓您入住更加舒適温馨。
Guest User
Discount Twin Room
Stayed in Apr 2025
Couple
9 review
10/10
Outstanding
Posted on May 18, 2025
Excellent Hotel! Very nice experience with a really kind and helpful staff! The room was clean and well equipped ! If you come to Fenghuang, book this hotel without any hesitation for the best experience
Response from Property: 尊敬的文裏苑賓客:您好!感謝您 5 分的點評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個民宿都有他們甜美而有温馨的回憶,您的喜歡就是我們最大的動力,我們的存在,就是為了等待您的到來。成為您萬中無一的選擇,是我們堅定前行的動力,文裏苑民宿以高服務水準營造充滿温馨舒適的入住環境,每個細微之處都為滿足客人居住、舒適的需求而精心設計。衹為讓您入住更加舒適温馨
Mabel
Superior Queen Room
Stayed in Apr 2025
Couple
6 review
10/10
Outstanding
Posted on May 18, 2025
Smallish but adequate and quiet rooms in a convenient location to visit the ancient city. The best part is that they arrange(via directions from Wechat as we are not Chinese literate) transfers from and to the high speed train station. Breakfast (Chinese style)was adequate up in a nice location on the roof. We missed a message but apparently they offered tong yuen as a night snack. We would recommend staying here unless you wish to have one of those river view rooms offered by some small inns.
Response from Property: 尊敬的文裏苑賓客:您好!感謝您 5 分的點評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個民宿都有他們甜美而有温馨的回憶,您的喜歡就是我們最大的動力,我們的存在,就是為了等待您的到來。成為您萬中無一的選擇,是我們堅定前行的動力,文裏苑民宿以高服務水準營造充滿温馨舒適的入住環境,每個細微之處都為滿足客人居住、舒適的需求而精心設計。衹為讓您入住更加舒適温馨
lilym00
Superior Queen Room
Stayed in Apr 2025
Solo traveler
7 review
7.0/10
Posted on May 21, 2025
(This review is for Wenliyuan Hotel, the previous review was incorrectly written for Tian Men San Qian Hotel) Feels a bit more like an inn without an elevator. I was staying on the 3rd floor but there was someone who helped with the luggage. Rooms were alright, nothing notable. Breakfast and night desserts were average too. Food service was pretty slow given that there were enough many staying over and only one staff was taking and preparing the orders. Free maglev ticket and shuttle to hotel on arrival. However, they didn't have any free shuttle to the maglev station when I checked out due to the golden week crowd - at least they managed to hail me a rideshare cab by the roadside to the highspeed rail directly for RMB20.
Response from Property: 尊敬的賓客,感謝您對酒店的點評!沒能拿到你的五星好評我們深表遺憾。在你入住期間有任何問題都隨時可以和我們説的哦,下次再來鳳凰希望您能再次預訂本酒店,給我們一個機會來跟您道歉。期待您再次光臨!
Guest User
Superior 2-bed Room
Stayed in Mar 2025
Couple
2 review
9.5/10
Amazing
Posted on Apr 23, 2025
Great place to stay a few meters away from the river and the staff help us a lot during our stay. Moreocer they provide a transport if you need to go to the high speed rail station.
Response from Property: 尊敬的文裏苑賓客:您好!感謝您 5 分的點評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個民宿都有他們甜美而有温馨的回憶,您的喜歡就是我們最大的動力,我們的存在,就是為了等待您的到來。成為您萬中無一的選擇,是我們堅定前行的動力,文裏苑民宿以高服務水準營造充滿温馨舒適的入住環境,每個細微之處都為滿足客人居住、舒適的需求而精心設計。衹為讓您入住更加舒適温馨
Guest User
Discount Twin Room
Stayed in Mar 2025
Family
6 review
10/10
Outstanding
Posted on Apr 21, 2025
This hostel is beyond expectation! Located near to the attraction and so convenient to go anywhere. The host provided free transportation, room upgrade and free breakfast and supper for us. Highly recommended. It is a new hotel so it’s clean and comfortable.
Response from Property: 尊敬的文裏苑賓客:您好!感謝您 5 分的點評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個民宿都有他們甜美而有温馨的回憶,您的喜歡就是我們最大的動力,我們的存在,就是為了等待您的到來。成為您萬中無一的選擇,是我們堅定前行的動力,文裏苑民宿以高服務水準營造充滿温馨舒適的入住環境,每個細微之處都為滿足客人居住、舒適的需求而精心設計。衹為讓您入住更加舒適温馨
Goo Ching Liang
Superior 2-bed Room
Stayed in Mar 2025
Family
1 review
10/10
Outstanding
Posted on Apr 18, 2025
Nearby the famous bridge, accessible to all interesting places. The hotel is located at the strategic location, very good. Recommended to all. Just it has no lift available.
Response from Property: 尊敬的文裏苑賓客:您好!感謝您 5 分的點評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個民宿都有他們甜美而有温馨的回憶,您的喜歡就是我們最大的動力,我們的存在,就是為了等待您的到來。成為您萬中無一的選擇,是我們堅定前行的動力,文裏苑民宿以高服務水準營造充滿温馨舒適的入住環境,每個細微之處都為滿足客人居住、舒適的需求而精心設計。衹為讓您入住更加舒適温馨