Lihua International Hotel Reviews

Response from Property: Outstanding hospitality! Your delightful feedback truly warms our hearts. We're thrilled that you enjoyed the impeccably clean rooms and found our modern amenities and comfortable beds perfectly suited to your needs. Our dedicated staff, praised by nearly all our guests for their warm and attentive service, always strive to offer personalized recommendations to enhance your stay. As you noted, our prime location, one of the top three most appreciated features by our guests, makes exploring attractions and transport exceptionally convenient. The complimentary breakfast, frequently highlighted as a favorite among our visitors, aims to start your day beautifully. Your experience mirrors exactly what we aim to provide—a professional yet warm atmosphere ideal for every traveler. We eagerly await your next visit!

Response from Property: ✧ Convenient Transit, Shared Comfort ✧ Thank you for choosing Lihua International Hotel and for your appreciation of our value for money, convenient transportation, and overall service. We are pleased to provide you with an efficient and convenient transit point on your business trip from Shenyang to Dalian. As you've experienced, the spacious, bright, clean, and comfortable Superior Twin Room has earned praise from over 70% of guests, providing peace of mind during your business trip. Located in the heart of Dashiqiao, the hotel offers convenient transportation and is surrounded by a wealth of dining and shopping options, making it a top choice for both business and leisure travelers. The morning light filters through the windowsill, where the rhythm of the city meets the footsteps of travelers, adding a sense of tranquility and warmth to your busy journey. We look forward to your next visit and continuing to witness the wonders of your journey.

Response from Property: Dear guest, the room you are staying in is equipped with electric curtains. When you press the switch, the curtains will automatically fall down to block the light. In your picture, part of the electric curtains has been lowered. If you continue to use it, you can fully lower the curtains to block the sun. In addition, you reported that you contacted the hotel through Ctrip. We verified with the front desk colleagues on duty and did not receive any notification from Ctrip. If you have any questions after check-in, you can contact the front desk through the phone in the room, and we will rush to the hotel as soon as possible. Come to your side to solve your problem. I'm very sorry that I didn't give you a perfect stay. I wish you a happy stay.

Response from Property: Dear guest, we are very sorry that we did not give you a perfect stay experience. We take your feedback very seriously. We have checked the foreign objects in the slippers packaging. They are straw husks that accidentally fell in during packaging. They have been removed. Suppliers are required to replace all guest slippers in the same batch, train housekeeping staff, and strictly inspect redistributed guest supplies to prevent such problems from happening again. Thank you for pointing out our shortcomings. We will try our best to do better. Our attentive service will make every customer who comes to the store feel the warmth of home. We hope that our service can bring you more surprises and touches. Looking forward to your next visit!

Response from Property: Dear guest, thank you for choosing Lihua International Hotel. Due to the water pump circulation problem, we are very sorry that we could not give you a perfect stay experience. This problem has been fixed through the inspection of the engineering department. Thank you for pointing out our shortcomings. Next We will work harder and serve attentively so that every guest can feel the warmth of home. Thank you again. I wish you and your family good health and a happy life.

Response from Property: Dear guest, the room you are staying in is equipped with electric curtains. When you press the switch, the curtains will automatically fall down to achieve a blackout effect. If you have any questions after checking in, you can contact the front desk through the phone in the room. We will contact you as soon as possible. Rush to your side to solve your problem. I'm very sorry that I didn't give you a perfect stay. I wish you a happy stay.

Response from Property: Dear guests, hello! Thank you very much for staying at the Dashiqiao Lihua International Hotel and for your support. We believe that a good reputation stems from sincere and satisfied guests, and we are honored to provide you with the best service. We sincerely welcome you to choose our hotel again, whether for business or pleasure! We sincerely look forward to seeing you again!

Response from Property: Thank you very much for the distinguished guest's detailed evaluation. We know that Lihua International Hotel is of great significance as the guest's home during the journey. To allow every guest to relax and enjoy more during their journey is an important goal that we have always paid close attention to and strive to achieve. After receiving your feedback, the hotel has immediately arranged for staff from the housekeeping department and engineering department to inspect and repair the problematic room. We sincerely invite you and your family to come back to the hotel again. We look forward to providing you with more exciting services. Thank you again and wish you and your family good health and a happy life.

Response from Property: Hello dear guests! Thank you very much for your support of the hotel. There are still areas where the hotel is not doing well. Thank you for your comments and suggestions. We will work hard to do better. We serve attentively so that every guest who comes to the hotel can feel the warmth of home. , I hope our service can bring you more surprises and touches, and we look forward to your next visit!

Response from Property: Dear distinguished guest, hello! First of all, welcome to Lihua International Hotel. Secondly, we apologize for the situation you encountered during your stay. We have reported the problems you have reported to the relevant departments. We will definitely strengthen the inspection of the rooms in the future. Thank you for your opinions and comments to the hotel. Suggestions encourage us to continuously improve service details and bring you the best service and the most comfortable experience. We sincerely look forward to your next visit!

Response from Property: Dear distinguished guest, hello! First of all, welcome to Lihua International Hotel. Secondly, we apologize for the situation you encountered during your stay. We have reported the problems you have reported to the relevant departments. We will definitely strengthen the inspection of the rooms in the future. Thank you for your opinions and comments to the hotel. Suggestions encourage us to continuously improve service details and bring you the best service and the most comfortable experience. We sincerely look forward to your next visit!

Response from Property: Dear guest, first of all, I am very sorry for the inconvenience caused to you, and I would like to solemnly say sorry. After reading your review, the hotel has immediately arranged for staff from the housekeeping department and engineering department to inspect and repair the problematic room. The damaged equipment has been replaced. In addition to apologizing, I would also like to express my sincere gratitude to you. Thank you very much for feedback to the hotel so that we have the opportunity to make adjustments and improvements. The development and growth of Dashiqiao Lihua International Hotel requires your sincere, frank and outspoken attitude. With the support and companionship of friends, Dashiqiao Lihua International Hotel will definitely go further under your supervision. We apologize again and hope that you will choose Dashiqiao Lihua International Hotel next time you come to Dashiqiao. Let Dashiqiao Lihua International Hotel provide you with high-quality and considerate services and make you feel the warmth of home. We look forward to your visit.

Response from Property: Dear guest, thank you for choosing Lihua International Hotel again. Since the hotel opened in 2013, the facilities and equipment have been maintained by dedicated personnel. Annual inspections include but are not limited to floors, carpets, sofas, wallpapers, bathtubs, showers and various linens. Batch replacement is carried out, and the facilities in the bathroom, such as shower heads, are basic standard configurations. The staff will check these before each guest's stay to ensure that they are fully functional; the hotel has safety settings for windows in accordance with relevant regulations due to the high floor. , daily ventilation and viewing will not be affected. In addition, the hotel knows that no matter how luxurious the decoration is, it is not as good as the guests' feeling of being at home. Therefore, the hotel staff conducts formal pre-job training every day to ensure that everyone will face Lihua's relatives and friends from all over the world in the fullest spirit. All the hotel staff look forward to your stay again and wish you a happy stay.

Response from Property: Dear distinguished guest, hello! First of all, welcome to Lihua International Hotel. Secondly, we apologize for the situation you encountered during your stay. We have reported the problems you have reported to the relevant departments. We will definitely strengthen the inspection of the rooms in the future. Thank you for your opinions and comments to the hotel. Suggestions encourage us to continuously improve service details and bring you the best service and the most comfortable experience. We sincerely look forward to your next visit!