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Resort does more & more ”nickel & dimeing” of petty charges now and petty service cuts (ie. coffee only supplied on first day). Building elevator service is not reliable. As this resort ages- more maintenance issues emerge !

Stayed with my family. Hotel is lovely and clean, but most of the security is abrupt and rude. It is a treacherous 20 minute walk to the strip on a very narrow walkway - too dangerous to repeat. The street is at least 9 lanes with traffic traveling about 40-50 mph. We had to Uber back - which is only $15-19 from Paris Hotel. We were standing outside the buffet while it was closed looking at prices for about 20 seconds and security told us we had to move. Pool security checked my Fanny pack early in day when we looked at pool. I’m sure me and my preteen son looked very ominous (not). Later, we went for a swim and were told pool closes at 6. No problem - 25 minutes to swim. Except the same security man that searched my Fanny pack earlier came around and said it closed at 5:45 and very rudely made us exit abruptly - at 5:54. Not apologetic in any way. Acted like my kids and I were criminal trespassers. There’s a nice way to communicate - and then there’s this guy’s way. Best interaction was with the late night McDonald’s gal who was friendly efficient and smiling. No water at McDonald’s though??? No seats or benches anywhere in hotel - same as all of vegas now. No warmth or fríendliness - just rules, harshness, rude interactions. I’ve been to vegas 8-9 times but likely won’t return.

It is a pure hotel building, there is no ***, so it is very quiet. The farthest south hall from the convention center is only a 10-minute walk. It's a 10-minute taxi ride and a 20-minute walk from the ***** center. 15 minutes drive from the airport. Breakfast has fixed varieties every day. Scrambled eggs sausage bread milk cereal fruit. It is a very suitable hotel for business travel, but the only terrible thing is that it can't even connect to the wifi😅, and the hotel staff can't connect to various operations... a fly in the ointment!

From the moment I stepped out of my car the experience was 100% top notch. Employees are pleasant, helpful, smile, and simply made the difference in my stay. I didn’t want to leave it was that good. The staff was awesome, food was great, room was beautiful and the employees love working there. I asked a few and they all said they love working there. Wow!! Love to hear this! I love this place and have shared this experience with family. Now my family wants to experience this hotel when they return to Vegas! Job well done to the entire team. Every leader from the most Senior level to the front line employee should be commended for the awesome culture you have at this hotel. Thank you for making a difference.

Pros: - Good service at check in and check out - Close to a lot of action on the ***** Cons - Felt a bit dirty, a used coffee stirrer was on our table in the room - Shower wasn’t great, low pressure and the shower curtain didn’t keep the water in the shower - No coffee with the coffee machine

The impression I got was that the hotel is trying to cheat customers out of money instead of providing high quality service. Hidden charges and no complementary water or coffee reek of a service below budget level. $25 charge for water in the room that should be complementary. $16 for Keurig cup coffee in the room. We stayed two nights at Delano side. Room cost is about 590USD.

Location of the property is great, right next to Hermes and other high end shops. Museum of Illusion and Arte Museum are right outside the ******/hotel. Unfortunately their gym hours were modified during holiday season, yet, we will still charged the full resort fee amount. Food court has some good options but wish those shops could have stayed open longer.

The price was right and the location was great. The service was excellent, I actually was offered to the VIP checkin desk only because I looked around and wasn’t sure about where I was going.

Every things was ok but because of the carpet the room smelled and there was a window to open for the fresh air to come in and out other than that everything was good

Hotel compound is huge and there's a ****** right at the hotel. Food options were amazing, you could basically settle most meals in the hotel without travelling out. It is also connected to another mall/hotel, so plenty of options around. Room is huge and clean, and you get certain resort dollars to offset your dining spend during your stay.