GGuest UserMy wife and I like Marriot properties, and have stayed at several. We recently joined the Bonvoy club. This hotel is our least favorite. We came to San Diego for a wedding in Vista, about 25 minutes away. I booked this hotel on brand reputation. I should have read the reviews. Lesson learned. The property is in a business area, close to the local airport. It looks OK from the outside, nothing special. They allowed us to check in early, which we appreciated. The young woman at the front desk was friendly and pleasant. She asked us if we wanted a balcony. We liked that. We were on the 2nd floor. Lo and behold, we quickly found out that, starting on the 3rd floor, and seemingly right above us, they are starting a renovation. For the 1.5 hours before we left for the wedding, we were treated to jackhammering and drilling. I had a headache and this did not help. My wife wanted to take a nap. Not happening. Called the front desk and asked to be moved. No can do. The clerk apologized and offered us extra points and a free breakfast (did I mention that there is no complimentary food, just a Starbucks type establishment called the Bistro?) but the breakfast reviews were not good so we passed. The rest of the night was uneventful. AC was good, bed was comfortable, shower was fine. Furniture is outdated and worn, hence the renovation. The next morning, now Sunday, construction commenced again at 8:30. In addition, we received a bulletin telling us that the water would be turned off from 11 am to 3 pm. We were extremely disappointed, being unable to enjoy a nice, quiet room. Upon check-out(early, of course), my wife mentioned our dissatisfaction to the front desk clerk, a nice young man named Abdias that identified himself as a manager. He was gracious enough to take $100 off the cost of the room, which we appreciated. Still, my recommendation is to avoid this hotel for now. They are just getting started on the renovation, starting with the top floor and working their way down. It will be awhile before it is finished.
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