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I’ve stayed at this hotel whenever I’m in Bellevue, WA for well over thirty years. My earliest memories of this property were as a Red Lion Hotel. Then it became a Double Tree and finally, on its deathbed , it’s a Hilton. How the mighty have fallen… Not withstanding the property, which I’ll get into, I will say that the staff are generally kind and helpful. So this review is not to diminish their efforts. However hard they work, the reality is this property is beyond salvage and should be torn down and a new property should be built in its place. The bedrooms are grossly outdated, and when you look behind the doors, or in between the furniture, you’ll see how old this hotel is. While it’s sizeable in space and scope, the elevators are tragically slow, with two-of-four being out of commission when we stayed there recently. Sadly, the water pressure is so low it takes forever to wash and rinse. Our keycard failed three separate times, requiring a long walk and painful elevator ride back to the main desk where the staff reset the keycard. The pool is functioning, but there were never enough chairs and loungers. Add to this there were never enough fresh towels and you’re getting the taste of mediocrity this hotel delivers. One absolutely disgusting site is the swamp that lies just beside the pool (down the concrete foundation about twenty feet). I have no idea who thinks this is aesthetically pleasing, but it’s not. It’s home to a few ducks who clearly have poor taste in accommodations, as did we. This poolside unattraction is downright ugly. One thing I was interested to see were several staff members not wearing any type of formal Hilton uniforms. The breakfast buffet chef was literally dressed in Carharts with a t-shirt, work boots and a ball cap on. And one of the maintenance staff looked like he just walked in off the street. Management must have been on vacation at another property. Finally, the outside of the building, including the massive sloping glass facade, clearly hasn’t been washed in decades. And worse, yet, the parking area is filthy to say the least. Food containers, candy wrappers, cigarette butts and hygiene products lay a strewn for days with no effort to maintain a modest effort in appearance. This was the last time we will stay at this hotel. If you want to save yourself frustration and disappointment, I encourage you to stay at the new Marriott up the street. Literally blocks away, it’s a cleaner, nicer bet.

The staff was extremely helpful and allowed us to check in early as we needed to go to a wedding in the afternoon. They were extremely accommodating. We would stay there again in the future. Good location and excellent restaurants nearby.

It’s particularly good. There are many activities for children to participate in. The swimming pool is a standard pool. You can play tennis and basketball. The office environment is good. The service staff are efficient and have a high attitude. The environment in the area is good.

I had booked two rooms for this past weekend. I have stayed at this hotel before and wanted to return. My first stay here was met with great customer service, and it was only replicated upon this stay! The staff were amazing and so friendly. Would specifically like to thank the GM Danielle and Kris Young for their hospitality. I had booked two rooms for the weekend. Danielle and Kris went above and beyond to accommodate connecting rooms. They also were very diligent in helping with any further requests. Being a Hilton Honors Gold rewards member, they make you feel like royalty! The balcony by the pool is a great place to hang out! The staff does an outstanding job with fulfilling requests and keeping the place so very clean!

My husband and I stayed here while I was travel nursing. The staff was the absolute kindest and ever single one went above and beyond to make our stay great! It’s very clean has all you need for an extended stay! There are good restaurants and recommend the Crossroads Church across the parking lot! Great Sermon and message! Thank you All. We also brought our GSD Rooster and they loved him up too! Oh I almost forgot the fresh baked cookies every night at the front desk.

The room itself was fine, but the free WiFi wouldn't work for my laptop, only our phones. We talked to tech support twice and they ran me through the standard litany of things, but nothing worked. This is the same laptop that could literally go down into the lobby, find a different access point, and connect fine, but the actual hotel's WiFi was hot garbage. Considering I was there for three nights, it was definitely inconvenient and something that'll prompt me to stay elsewhere for my next trip.

The room is clean, well-equipped, and the staff has a good attitude, but the breakfast is too simple, but this will not affect the experience of staying