Bellevue Apartments

I’ve stayed at this hotel whenever I’m in Bellevue, WA for well over thirty years. My earliest memories of this property were as a Red Lion Hotel. Then it became a Double Tree and finally, on its deathbed , it’s a Hilton. How the mighty have fallen… Not withstanding the property, which I’ll get into, I will say that the staff are generally kind and helpful. So this review is not to diminish their efforts. However hard they work, the reality is this property is beyond salvage and should be torn down and a new property should be built in its place. The bedrooms are grossly outdated, and when you look behind the doors, or in between the furniture, you’ll see how old this hotel is. While it’s sizeable in space and scope, the elevators are tragically slow, with two-of-four being out of commission when we stayed there recently. Sadly, the water pressure is so low it takes forever to wash and rinse. Our keycard failed three separate times, requiring a long walk and painful elevator ride back to the main desk where the staff reset the keycard. The pool is functioning, but there were never enough chairs and loungers. Add to this there were never enough fresh towels and you’re getting the taste of mediocrity this hotel delivers. One absolutely disgusting site is the swamp that lies just beside the pool (down the concrete foundation about twenty feet). I have no idea who thinks this is aesthetically pleasing, but it’s not. It’s home to a few ducks who clearly have poor taste in accommodations, as did we. This poolside unattraction is downright ugly. One thing I was interested to see were several staff members not wearing any type of formal Hilton uniforms. The breakfast buffet chef was literally dressed in Carharts with a t-shirt, work boots and a ball cap on. And one of the maintenance staff looked like he just walked in off the street. Management must have been on vacation at another property. Finally, the outside of the building, including the massive sloping glass facade, clearly hasn’t been washed in decades. And worse, yet, the parking area is filthy to say the least. Food containers, candy wrappers, cigarette butts and hygiene products lay a strewn for days with no effort to maintain a modest effort in appearance. This was the last time we will stay at this hotel. If you want to save yourself frustration and disappointment, I encourage you to stay at the new Marriott up the street. Literally blocks away, it’s a cleaner, nicer bet.

The staff was extremely helpful and allowed us to check in early as we needed to go to a wedding in the afternoon. They were extremely accommodating. We would stay there again in the future. Good location and excellent restaurants nearby.

I had booked two rooms for this past weekend. I have stayed at this hotel before and wanted to return. My first stay here was met with great customer service, and it was only replicated upon this stay! The staff were amazing and so friendly. Would specifically like to thank the GM Danielle and Kris Young for their hospitality. I had booked two rooms for the weekend. Danielle and Kris went above and beyond to accommodate connecting rooms. They also were very diligent in helping with any further requests. Being a Hilton Honors Gold rewards member, they make you feel like royalty! The balcony by the pool is a great place to hang out! The staff does an outstanding job with fulfilling requests and keeping the place so very clean!

This hotel has a convenient location in downtown Bellevue, within walking distance of several restaurants, etc. Like most downtown Bellevue hotels, there is a parking charge; parking is in a secure garage (it's only self-parking, however, compared to many properties in the same area that offer valet service). This hotel is also very expensive; room rates are routinely $400/night. For that price, the hotel offered a disappointing experience, especially in comparison with other similarly priced hotels in the immediate area that offer, for about the same amount, superior services. My biggest gripe: lack of daily housekeeping. The policy is that the room is cleaned on the *third* day, and then *every other* day after that. I'm sorry, but when I'm paying $400 a night for a room, the hotel can afford to clean it, every day. Unlike some other properties that have also (lamely) moved to non-daily housekeeping, this hotel didn't even offer to let you request it. Many other hotels (Westin, Hyatt, etc.) within walking distance of this hotel, with similar room rates, offer daily housekeeping (without having to request it). That this hotel doesn't is just a testament to management's cheapness. The room itself was renovated, but small, with poor storage. The closet was so narrow that I could not hang two suits and two shirts in it. Accessing a storage drawer was an exercise in wheeling around modular furniture. Again, other hotels in the same area have much larger rooms with superior storage. On the plus side, staff at the front desk were helpful. Far better options in Bellevue, particularly for the money. Send your business to a hotel where management actually cares about the services it's offering to guests.

I stayed at the Westin in Bellevue with my daughter for a quick, overnight leisurely stay in the city. I booked through the app and the communication was prompt, polite and always great! Upon check-in, James, the staff member who checked us in was friendly, courteous, and helpful. The location is superb, rooms are exceptionally well-appointed and clean, and incredibly comfortable. The room service was timely and delicious. We had an amazing time and would recommend this hotel to both leisure and business travelers. I hope to be back soon!

Staying here is good in itself. I stayed for one night. From 5：30-7：30 you can enjoy this open bar service. I appreciate the big room. The breakfast was very good. I slept well too. There was a fundraiser in the main central courtyard area, which was very noisy. Until 9:00, his noise will pass directly to my room on the second floor. The gym is directly next to the indoor pool and smells of chlorine gas. So why give 5 stars? Because I arranged a meeting the next day in a building next to a nearby transformer, the staff could arrange our group as appointment-free customers. They smiled, bowed and did a lot to make sure we had everything we needed. They really saved my day. Thank you!

We've stayed at this property a long time ago, when parking was free. Not it is $8 per night, however, that is just the sign of the time. Our party of 4 stayed in building 6, in one of the ”penthouse” suites. One loft upstairs with its own full bathroom. One room downstairs with its own full bathroom. The door closes. There is a roomy living room space, and a full kitchen. 3 TVs in the unit. This was a great set up as our group could stay together and fee like we're ”at home”. Used the refrigerator, coffee maker and mugs, and utensils. Kitchen towel, paper towel, and dishwasher came in handy. The room was very quiet, but when the AC is on, it is a bit loud. If you are a light sleeper, pack a noise cancellation headset just in case. Breakfast was quite interesting. Heavy Indian influence, maybe the clientele here is unique. We stuck with the usual banana, yogurt, omelet, hash brown, coffee, etc. There is a walking trail through the woods that drain down to the area below. It was a great morning walk. Overall we had a very good experience staying here over the weekend (2 nights). Front desk staff was very friendly.

This was a really nice hotel and great location. It was walking distance to everything such as shopping, dining and grocery store. My husband and I spent our anniversary there to get away from the kids. The shower in the room is what we really enjoyed . It was an all glass shower in the middle of the room. Romantic stay

I would absolutely recommend this hotel. I needed some work done on my car and I didn't want to hang out in the dealership waiting room for several hours, so I booked an overnight stay and asked for late checkout. This was the perfect combination! It was like a mini-vacation, but I was still able to work remotely from the hotel room in comfort during the day while I waited for my vehicle. I strongly believe the hotel should partner with local car dealers to make this a regular package deal because it worked so well. The hotel staff were friendly and accommodating. The price was very reasonable. Overall this was a great experience.

This place is a de-flagged Courtyard Marriott. Honestly for that description it isn’t too bad - the room was clean, the old-style keycard doors indicated it had been quite a while since an update…but the mattress was fine. Common areas seemed decent, though gym actually was quite sad - very small, machines oddly wedged together, TV blasting at 5 am So a high three stars maybe four for the facility - I didn’t pay very much either. But the reason I’m giving a much lower score…5 am and I’m going to the gym. Walking through the main lobby on the way there were two me talking extremely loudly in a language I don’t speak…and seemingly on the phone too telling someone else about the condition of pieces. It later turned out that this was the front desk clerk and someone else seemingly in their employ. That other person shortly after I went to the gym proceeded to follow me in, walking in and out and seemingly inspecting different pieces. He was completely oblivious to anyone else…after probably walking in and out ten times and continuing to talk on speaker at a non-indoor speaking point volume, I asked if he could stop or be quieter while I was using the gym….and he proceeded to to say “No, I need to do this now”. Honestly this wasn’t the end of the world…it’s less about the case itself…but is this the attitude towards guests? Like do I need to apologize for wanting a reasonable environment in the gym? At that time the morning? Couldn’t you consider others at all? So my experience otherwise had been fine -but this is not an establishment I’d want to do business with again.