This is a first poor experience I've unfortunately came across. The breakfast was not up to standard at all, especially paying 140SAR for a 4 star #1 premium hotel. We literally tried it the 1st morning but went out for breakfast the rest of our stay. The pictures online are deceiving. It's not what is advertised. I asked for a refund, and they unfortunately have refused. Trip.com however was willing to compensate me for the inconvenience caused. The room was really stuffy. Hotel definitely needs a revamp, as most areas in the bathrooms are stained and patched up where needed. The bathroom towels also needs to be changed. Last negative thing, it's highly overpriced.
On a positive note, the hotel staff is really responsive and the location is in walking distance to the haram.
Omer Almarwani was super friendly , he gave us a very big room with nice view of entrance street , overall staff is very nice , elevators at haram tower are super fast and too many elevators , 7 elevators I think , breakfast was good with Haram view , room is clean but wifi was slow
A hotel that definitely exceeded expectations. If you are going to Alula for a layover in the Medina, I would definitely recommend it. The front desk is open 24 hours a day, and the check-in time period written on Ctrip is wrong. The front desk staff was very enthusiastic. When they saw that I was bringing my son, they took the initiative to arrange a two-bedroom room. The room was spacious and hygienic, especially the kitchen, so it had all the facilities and was definitely suitable for family travel. The only drawback is that the road is being built in front of the hotel, so you have to go through a very narrow alley to find the hotel. This is the only problem, but this problem should disappear once the road is repaired.
Very Good
57 reviews
4.0/5
Price from
PHP 3,740
per night
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With a stay at Hasana Suites in Madinah, you'll be within a 10-minute drive of Prophet's Mosque and Quba Mosque. This hotel is 3.3 mi (5.4 km) from Ghars Well and 3.8 mi (6.1 km) from King Fahd Central Park.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access.
Grab a bite to eat at بينو بيتزا, one of the hotel's many dining establishments, which include 2 restaurants and 2 coffee shops/cafes.
Featured amenities include a 24-hour front desk, an elevator, and coffee/tea in a common area. Free self parking is available onsite.
Make yourself at home in one of the 74 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided.
Located in Medina, 3.7 miles from Al-Masjid an-Nabawi, Nusuk Taiba Hotel has accommodations with a shared lounge, free private parking, a terrace and a restaurant. This 3-star hotel offers room service, an ATM and free WiFi. Guests can use the hot tub, or enjoy city views.
All guest rooms come with air conditioning, a flat-screen TV with cable channels, a fridge, a electric tea pot, a shower, free toiletries and a desk. All rooms include a private bathroom with slippers, while selected rooms also offer a kitchen with an oven. All rooms feature a closet.
The hotel has a grill.
Speaking Arabic, Bengali, English and Hindi at the 24-hour front desk, staff are always on hand to help.
Quba Mosque is 1.9 miles from Nusuk Taiba Hotel, while King Fahad Garden is 4.3 miles from the property. Prince Mohammad bin Abdulaziz International Airport is 14 miles away.
With a stay at Eqamh VIP in Madinah (Banidhafar), you'll be within a 10-minute drive of Prophet's Mosque and Ghars Well. This apartment is 2.2 mi (3.5 km) from New Bilal Market and 2.2 mi (3.6 km) from Bilal Ibn Rabah Mosque.
Make use of convenient amenities, which include complimentary wireless internet access and a television in a common area.
Featured amenities include multilingual staff, luggage storage, and laundry facilities. Free self parking is available onsite.
Make yourself at home in one of the 10 individually decorated guestrooms, featuring microwaves and LED televisions. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs or showers, bidets, and hair dryers.
Location is fabulous. Breakfast had pretty good options.
However, you cannot compare this to a North American chain in terms of service. The front desk staff is very polite and can communicate really well.(all of the folks on the front desk)
Very clean. Very comfortable. The only downside is the pigeons invading the windows a bit. The showers are poorly designed to drain the water. Very good value for money. Very spacious.
Perfect
2 reviews
5.0/5
Price from
PHP 3,911
per night
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What Travelers Said About the Best Hotels in Medina
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Browse these genuine traveler ratings and real guest reviews to find the best Medina hotels.
4.6/5
Outstanding
AAnonymous UserMy room was very clean.
But my 2nd day my room not tidy up at all even no drink to top up.other than that its ok
MMeshal Al-MelhemI want to thank the hotel staff for their great service and hospitality which made our trip enjoyable and met our expectations especially the hotel location and services around it were great 👍🏻
Much appreciated,
FFaka MazidatiPullman zam zam is my first choice when come to medina but now the service totally different. Reception: slow service
Food variety: average
Housekeeping: superb
MMohammadThe hotel is close to the mosque, and it is a clean and relatively new hotel. The staff at the hotel are not friendly at all and they need training around how they deal with customer. I waited for almost 1 hour to check in after standing in the queue. They were not corporative at all
KKendana TamizThe hotel staff is great, I lost my key (card room) in Masjid Nabawi and they didnt even charge me with anything.
We can also put the luggage after check out in the safe place.
The building is older, but functional.
We dont have to wait for the lift because there are 6 lifts for the building alone.
I’m shocked that the shampoo and soap is from Brooklyn, which I’ve visited New York in May but no time to visit Apotheke 😩
Near gate of Masjid Nabawi from the hotel is 365.
You can choose this hotel instead of Pullman Zamzam if you have strict budget like us.
Because the location is not that far from gate 365.
This gate is near Rawdah.
Ps: I take this photo right before check out. Sorry for the mess
HHairi RazakThis Hotel near to Masjid Quba, Masjid Bilal.
This Hotel is on the west side of Masjid Nabawi.
Walking distance to Masjid Nabawi.
Walking distance to Chef Market.
Not recommended if you planning walking with stroller or wheelchair.
Group of friends or DIY Umrah, recommended.
Aram Hotel provided us a sharing washing machine for your own laundry.
FFAISAL AMIRThis hotel was supposed to be 3.5 kilometres in a straight line to Masjid Al nabawi but due to road works we ended up travelling 9 km each way.
The hotel itself is a converted apartment building that turned into Suites probably because the owner couldn't sell the apartments due to the area not close to any business centres or shopping malls.
Prices were reasonable and the staff was friendly and communication is great
No USB charging ports provided anywhere including lounge or bedrooms.
No towels or any cleaning supplies provided to keep this little apartment clean.
Bathroom floors were extremely slippery to the level I would call dangerous.
Bathroom fittings, kitchen ,bedrooms and all furniture in living area also large and comfortable , but we booked for six beds they only provided us 5 beds plus a thin single mattress , which was a great disappointment.
But for us, the biggest drawback was that it's too far from Masjid Al nabawi and not suitable even at low prices.
I would recommend paying more to be closer to Masjid Al nabawi there are plenty of options within 15-20 minutes walk at good price, but if your reason to stay in Madina is not Masjid Al nabawi, then this hotel suite is okay, just consider all the notes I made above.
AAnonymous UserThe mosque is very close to the Haram (about 5-7 minutes walk) flat road
Women's gate is very close
It is located on the other side of the Haram, so if you have a reservation to enter the Rawdah, go ahead to arrive on time.
The reception is very helpful, and the service comes quickly
There is a kettle and a refrigerator. There is no microwave.
I was allowed to enter before the check in time (about 9-10 am) due to the availability of rooms (the number of beds was not reserved, but I had no objection).
Recommend. Especially for young people.
NNurwantiThe hotel is good... the bathroom is clean, the staff is friendly. Close to the Nabawi Mosque. The check-in process was fast, I happened to arrive at the hotel at 10pm so it was quiet
GGuest UserThe hotel’s location near the Prophet’s Mosque is excellent, making it convenient for visitors. However, the overall experience was disappointing. Rooms felt outdated, cleanliness was lacking, and staff were slow to respond to requests. Parking is free .While the location is a big plus, the service and facilities need significant improvement.
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