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I had not a good encounter and experience when we arrived on 6 Nov 2024.  We checked at front desk they gave the key card which is the door system is not working properly we could not go in. Then I called for help but  respond is slow no one came up.I decided to walk down to front desk and  Hotel staff at front desk exchanged a new key card and assist me to get the room. It was fine and we left our luggage to the room and went out. Problem came up again when we used the updated key card unfortunately is not work again we stuck outside the room. I really get disappointed and angry most importantly my wife need to take medicine on time, we end up stuck outside second time. I walked again to front desk to complain about that and staff immediately apologised and change new room for us. Honestly I do felt very upset and about the arrangement all this respond came too late even staff shown their effort to comfort us. I received only a few chocolate and card for this incidents happened 😄what do you think?

My sister and I booked a 1-night stay from December 31 to January 1, but we didn't receive the room we reserved. Although we had a room with a window, it lacked a city view. Additionally, the pool area was not as spacious as expected, and there was no rooftop or overlooking area for the fireworks display. The hotel offers a generous breakfast selection, though there can be long queues, especially during holidays or peak seasons. Its proximity to the airport makes it highly recommended for travelers with early flights. Overall, we found the experience satisfactory and might consider staying at this hotel again in the future.

Over all was a good stay! Areas where family and friends can visit and meet up, with various restaurants and cafes on its doorstep— specially just before flying out. It’s about a 15 minute drive from T1 international terminal. Although the pool water was quite cold, albeit being indoors, and separate sauna for males and females. Unfortunately when we attempted to visit the saunas- one afternoon, they were not so inviting (ie not the cleanest). Nice to have a poolside bar and access to massage services there tho!

The room is too small, the environment is good

The room is clean and tidy but small roaches litter around the floor of the bathroom and bed. The attending staff was accommodating but hard to reach when texted hence a call should be made to address our concerns. There are a lot of simple kitchen utensils and tools that weren’t there in spite of their rule to wash all the dishes after its use. Sadly, microwave had to be transferred near the socket of the kitchen in order to use it. The mattress of the bed needs to be replaced as it is not comfy to sleep on. All in all, the room needs general pest control.

Very satisfied here even if I booked this outside the country for my mum, my sis and my nephew but I can really say and have seen everytime I do vc to them that they're very comfortable with their stay. And the one who entertained was so kind, not sure if it was the owner of the care taker cause I wasn't the one who's there but they said the accommodate them so well. Would probably recommend this condotel to anyone who's looking for a place to stay😊

Great location for people looking to use the airport. Much cheaper than the nearby hotels but with all the professionalism and luxury you need in a room. I am usually wary of staying in apartels or condotels, but I will definitely use this apartment owner again.