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We have stayed at many Waldorf Astoria properties and this was the very best. The property is beautifully maintained and filled with gorgeous views. We were upgraded to a truly incredible villa that exceeded all expectations. The private plunge pool, nightly delivery of chips/guac and Coronas were a great touch. But what really sets this experience apart is the service. This is true five-star treatment. The staff is not just responsive — they are proactively looking for ways to make your experience the best it can be. While many staff members contributed to our stay, it was Francisco the concierge who went above and beyond for us. From setting up our transportation to setting up our dinner reservations at Farallon and our Tequila tasting experience, he attended to every detail. He texted to check in on us throughout the trip and just took it over the top. This is a property that we hope to visit again and again. Thank you Francisco and team!

Our stay at Corazon Cabo was more of a nightmare than a dream vacation, so much so that we ended up cutting our trip short. The hotel’s tasteful decor and prime location initially seemed to promise an idyllic stay. However, the reality turned out to be quite different, and not in a good way. We were subjected to an intense, incessant push for a timeshare presentation, which felt more like a scam than a genuine opportunity. Despite declining on numerous occasions (well into double digits), the sales pressure from the hotel staff was relentlessly intrusive, turning our supposed relaxing getaway into a stressful experience. The deception didn’t stop there. When we tried to book an activity through the hotel, we discovered that they attempted to charge a higher price than listed, and once again, tried to rope us into their timeshare program. These unscrupulous practices left us questioning the hotel’s business integrity. Further dampening our experience was the hotel’s decision to turn off the AC in the common areas during periods of low occupancy. This cost-cutting measure, carried out without consideration for guest comfort on sweltering hot days, was a glaring indication of the hotel’s disregard for guest experience. Room comfort was another area where Corazon Cabo failed to meet expectations. Despite the visual appeal of the room, we were plagued with a leaky shower that led to a persistently damp bathroom floor - an inconvenience that felt even more egregious given the high per-night cost of the room. Given the host of disappointments we experienced at Corazon Cabo, we ultimately decided to cut our trip short and change our flight to head home a day early. This was an unfortunate conclusion to a vacation that had promised so much. In summary, while Corazon Cabo might lure in guests with its attractive facade and desirable location, our stay was marred by persistent, high-pressure sales tactics, questionable business ethics, and a disregard for guest comfort. Until these serious issues are addressed, I would strongly recommend prospective visitors to look elsewhere for their stay in Cabo.