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Waldorf never ceases to amaze us with their beautiful properties, but their staff made our trip memorable. Raquel Vazquez was our personal concierge, and she was in touch with me months before our arrival to ensure we had a perfect itinerary. I let her know we were coming to celebrate my partner’s birthday and mentioned he likes Formula 1. She arranged for W.A. to make cookies with his name and race cars decorated on them. Beyond thoughtful. Rachel was a text away and always available to answer any questions. Salvador and Victor at Don Manuel’s for breakfast are amazing. Salvador is personable and takes so much pride in his work. The small attention to details made us feel truly special. Salvador had desserts and sides made that weren’t readily available because he knew we were celebrating. Daniel Sanchez at the adults only pool provided remarkable service. He always ensured we had the chairs we wanted with unobstructed views of the ocean. He’d be attentive and also give his guests space. Seeing him was consistently a highlight to our mornings. El Farallon is a beautiful restaurant on the cliff. The sound of the waves crashing with a sunset in the background is picturesque. We went on a sunset cruise on their Dos Mares yacht. I recommend being on the bow of the boat even if you may get splashed a couple times. Great 2.5 hour experience. Thank you to all the staff who made us feel so welcome.

Our stay at Corazon Cabo was more of a nightmare than a dream vacation, so much so that we ended up cutting our trip short. The hotel’s tasteful decor and prime location initially seemed to promise an idyllic stay. However, the reality turned out to be quite different, and not in a good way. We were subjected to an intense, incessant push for a timeshare presentation, which felt more like a scam than a genuine opportunity. Despite declining on numerous occasions (well into double digits), the sales pressure from the hotel staff was relentlessly intrusive, turning our supposed relaxing getaway into a stressful experience. The deception didn’t stop there. When we tried to book an activity through the hotel, we discovered that they attempted to charge a higher price than listed, and once again, tried to rope us into their timeshare program. These unscrupulous practices left us questioning the hotel’s business integrity. Further dampening our experience was the hotel’s decision to turn off the AC in the common areas during periods of low occupancy. This cost-cutting measure, carried out without consideration for guest comfort on sweltering hot days, was a glaring indication of the hotel’s disregard for guest experience. Room comfort was another area where Corazon Cabo failed to meet expectations. Despite the visual appeal of the room, we were plagued with a leaky shower that led to a persistently damp bathroom floor - an inconvenience that felt even more egregious given the high per-night cost of the room. Given the host of disappointments we experienced at Corazon Cabo, we ultimately decided to cut our trip short and change our flight to head home a day early. This was an unfortunate conclusion to a vacation that had promised so much. In summary, while Corazon Cabo might lure in guests with its attractive facade and desirable location, our stay was marred by persistent, high-pressure sales tactics, questionable business ethics, and a disregard for guest comfort. Until these serious issues are addressed, I would strongly recommend prospective visitors to look elsewhere for their stay in Cabo.