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Well located in the center of Montréal, close to the ”shopping area” and 15' walking distance from old Montreal, the first impression of the hotel is good. It is an old jewellry building with very high ceilings. Check-in was ok but not particularly warm. Our suite on the second floor was quite large, but had a few features that we did not really like: - it had very little day-light, which gave you the impression to always stay in a dark-room - the air-conditioned worked well in the living-room, but not in the bedroom, which resulted in a poor sleep-quality - The shower head was stucked and had to be changed There is also no seperate restrooms. In addition, we had reserved through the hotel a PCR-test to continue on our journey, which obviously we counted on. However, the test was canceled half a day before we had to take it. Fortunately, a very helpful Jessica at the front desk found a solution, but this created a lot of stress. The fitness is located in the basement and really looks terrible. There are a few machines but it is dark and it gives you the impression to be in a machine room... The adjacent restaurant served a good breakfast. We also had two dinners there and found the food and service really good. In summary: same prices as at the Ritz, but neither the room-quality nor the quality of service can compete

We loved the Nelligan despite the nasty construction at the front door which made uber pickup a bit difficult. It is worth it. The hotel is full of art, has a classy vibe and excellent staff. Our room was elegant and quiet and the bed linens/pillows wonderful. After an initial glitch, the hotel pulled through with a generous comp for dinner and even sent us champagne the next day. Staff and manager were lovely and we felt well taken care of. I would gladly recommend the NELLIGAN and give it very high marks.

The Omni Mont-Royal Hotel is a perfect hotel in Montreal. Excellent montain view and quiet environment. I think I will back to stay this hotel next vacation. Love this hotel, so write a review. The location is in the central area, but it's backed by mountains and it's quiet. Suitable for non-upstart vacationers, you can climb nearby. The natural scenery of Tianhe Mountain is out of the window. I stayed for five nights and climbed twice. There are many restaurants near the hotel, about 15 minutes walking distance from Chinatown. Hotel service is good, French-speaking Montrealers are generally polite (speakers who speak Chinese loudly on the street will of course be blind-eyed), everything in the hotel is free and the staff is polite, I like this holiday environment . The hotel arranged a nice room for me, thank you very much!

Great location close to Sofitel and other top hotels. Still rsther quiet location in a small street Room clean and spacious.Unique since this is a Christian stude ts home renting rooms in the season. Friendly Great value for money.You need to climb stairs.

Very good welcome

Where to begin? This hotel is pure luxury and class all the way! The hotel itself is beautiful! The rooms, furnishings, linens, everything is amazing and top of the line. My wife and I visited for a few days and the staff took AMAZING care of us from the moment we arrived to the moment we left! Room service dining is delicious! The standout employee was Anissa at the Concierge desk! She went out of her way to add touches to our stay to make it a memorable one. She is a true asset to the Four Seasons Montreal. We will definitely be back!

This Hotel turned out to be the best hotel experience we have had! The decor of the hotel is just amazing, the most beautiful woodwork I have ever seen, with other areas being beautifully modern! From the minute we walked in we were taken care of! Our car, our bags and check in were so easy, front desk was excellent! The room was immaculate, very comfortable and a beautiful high end bathroom! The gym is all new equipment and perfect for a workout! Bar George is a great lively bar! We had brunch and lunch in the Bar during our stay and it was delicious! We also ate at the Restaurant and it was an amazing dining experience! They just don't make French food like this anymore!! HUGE compliments to the kitchen!! There was not one staff member that wasn't helpful and so pleasant!! My husband and I agreed that we would go back to Montreal just to stay in this hotel and to dine here again!!

OVERALL: I stayed here for three nights while I attended a conference. Overall I thought it was a fantastic place and would not hesitate to stay there again on a future visit to Montreal! ROOMS: Extremely clean, new, and refreshed. Beds were comfortable and a variety of pillows (firm vs. soft) were provided. There were ample outlets (standard electrical and USB) at the desk and bedside lamp, just as you'd need. Lighting was good. Two soft white robes were provided and housekeeping was consistent and great. My only quibbles on the room (638): The window faced an alley way/side of a building, and as such, there was basically no view and no significant natural light. In addition, the location of the toilet and the bathroom vanity were such that there was insufficient leg room while seated on the toilet -- and I'm 5'3”! For future stays, I would simply work to avoid that room due to those issues. SERVICE: Everyone at the front desk was lovely! Very helpful at check-in as well as departure (I required a very early taxi ride -- they helped me think about timing and also called the cab for me). Extremely courteous. OTHER: There is a little café (Les Moulins la Fayette) inside the hotel which serves great coffee and fantastic pastries. Staff were lovely and friendly. LOCATION: Directly across from the conference center -- I went in March and didn't even take a coat to the conference, simply dashed across the street! For meals, there are countless delicious restaurants within a 5-minute walk.

The room was okay. It was very cold when I checked in. I thought there was no heating. When I opened the air conditioner vents, no hot air came out. The heater was next to the window sill. It took an hour or two to warm up. I booked the room through prepaid RMB through Ctrip. When I checked out, the front desk I was charged Canadian dollars again. If you don’t speak English well, you may not be able to explain clearly. Fortunately, the money was returned in the end. However, in the winter, there are green ducks and swimming pools outside the house, which is quite magical.

Don't recommend this hotel. This hotel doesn't even deserve 1 star, should be -5 (negative 5) out of +5 (positive 5). Unless you plan to pay a high price for a ”slump” experience, look no further, this is it. My first time to Montreal and will not visit again because of terrible experiences in this hotel. Reasons: 1) Did not honor what's advertised. Expedia stated that it offers valet parking, but it's not. It's self-park. I would not have stayed in this hotel had it not listed ”valet parking” as part of package price. 2) Concierge staff, Mikal, provided unclear and vague information on garage entrance location. Had to ask three times before Mikal walked a bit further to point the side entrance. It's off the street, had he not pointed it out, I would have missed it. I did not see it when I drove by when arriving at the hotel. 3) Made no efforts in guarding customer confidentiality and data: Lack of clear boundary on who can and can't stand behind the front desk counter: This made me feel uncomfortable seeing how any staff, housekeeping, security, front desk, guest services, even manager, Tamara's friend could stand behind the front desk counter to look at any computers and customers' information and data. This could come across as careless handling of customer confidentiality and data. There were two boxes with customer room assignment and data at the counter, even guests in line would easily access if they want to. At one point, there wasn't any staff at the front desk or in the lobby, all gone, with guests waiting, which if they want, they could easily access customer info. The hotel staff don't seem to care. For example, when Tamara checking me, Carl, Jason, Axel, Mikal and Tarama's friend all came over to peek over Tamara's computer with my profile and data on the screen. 4) Lack of sensitivity and priority: Housekeeping Carl, Front Desk Staff: Axel, and Jason, Concierge: Mikal, Manager, Tamara, were all busy doing their own things. At one point, there were 12-15 guests in line with Jason working alone while other staff focusing on other tasks rather than checking in guests to clear the waiting line. 5) Tamara offered me an upgrade, which was a terrible upgrade. Gave me things I did not need and a run-down and dirty room full of issues: hairs all over, dented walls, dented refrigerator, dark room, dirty sinks, food residuals on the chair, dirty carpet, warm (not hot) shower temperature, dusty surface, dirty walls., lack of enough electrical outlet, and many more (recorded with videos). 6) Negative attitude by some staff such as Axel, accusing me being disrespectful and screaming at him when I was not. He hung up my phone call abruptly three times when I called from the landline to raise cleanliness issues after arriving the assigned room. Axel also did not practice active listening. When I called I was hoping they could help locate a clean chair. Axel did not wait until I was done talking by cutting me off saying, ”Jason, seems t