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We booked a one bedroom apartment for 3 adults 7 months in advance. When booking on the Accor website (as members) we asked for “a nice room (with a good view if possible) that is not on the ground floor”. When we arrived we were given apartment 127 (the lowest floor possible) in the South Wing. The apartment was very old and in obvious need of renovation. It resembled a room in a very bad motel and was not what we had seen on the Accor website. It was also inadequate for 3 adults, as we could hardly move in the apartment and the sofa bed wasn’t even made up. The entire South Wing seemed to be deserted, so we wondered why we didn’t get a higher floor if there were vacancies. Our first reaction was to run and forfeit the $1,365 we prepaid, but instead we decided to complain at the reception. A different receptionist was very helpful and he moved us to a 2 bedroom poolside apartment (202) on the second floor in the North Wing. The apartment was spacious, renovated, modern and elegant and we did enjoy our stay there. Our review would have been 5 stars, if we hadn't seen the apartment 127. But we did see it and we had to face the idea that it was going to be our home for 3 nights. The problem at this hotel is inconsistency. What if we had not been moved to a better apartment? I complained to the hotel management and got this reply: “Thank you for your post-stay feedback. I am sincerely sorry for your bad experience at our hotel. Our rooms are privately owned; therefore, it is the owners' that decide the refurbishing in each room. However, as you are an Accor member, I deeply apologize that the first room was not up to your standard. Accor members should always have priority to our nicer rooms and special requests. If you decide to stay with us again, we can assure you will be put in a nice, well-maintained room with a pleasant stay. We will make special note of your requests, and this will not happen again.”

I often use it for my stay. The room was quite large and felt more than enough for one person. The staff was pretty kind.

This was our second Christmas stay, and the beautiful unit we stay in is fondly referred to as our second home. The front desk staff are always delightful and eager to assist, and the 2 bedroom apartment is flawless and perfectly equipped. The apartment looks like something from a house and garden magazine - attention to detail and spotlessly clean. The gardens are gorgeous, and the balcony outlook is serene. Bedding is comfy although some of us complained about the pillows; I had no issue 😁 Our family loves it here. We aren’t golfers, but we love the nearby restaurants and beaches, and this resort is ideal for us with its undercover parking and on site restaurant and cafe (morning coffees are always superb). The pool is shared by the resort’s gym members and can sometimes be busy, so we always try to time our swims at the end of the day/early evening for some peace and quiet away from kids. The water is warm and the sun divine in the early evening. Watch out for the baby frogs, and enjoy the sounds of crickets at night. Fly screens, aircon, quiet ceiling fans ensure a comfortable sleep. We often slept with windows open and fan on which was sufficient in summer. We love it here. Can’t wait to return later in 2025 via our pre-booking.

I cannot fault this place! - Spectacular apartment with everything you need. Clean and spacious! - Happy and Friendly staff - Shuttle makes getting around so convenient - Pools are fantastic, great for any age! - We loved the buffet brekky every morning A few highlights for a toddler mum: - The cot was exceptional, so soft! - A couple of times I caught the shuttle with just myself and my daughter and the staff were super helpful, carrying the pram off and on. And giving my daughter lots of attention making it such a happy experience for her. I could actually go on and on! Everything is well maintained and it feels like the staff take a lot of pride in the resort. We cannot wait to go back!

Great apartment and easy to access. Car parking , swimming pool. The great communication from owner. The apartment had everything you need to make it comfortable. The Noosa restaurants cafe etc are just minutes away by foot and there is plenty of great food experiences close by.

Tingirana has been our Noosa Heads holiday destination for many years. Situated in the well-known Hastings Street with an Infinity pool overlooking the beach what more could you want? The studio rooms are well suited for a couple with a basic kitchen and cooking facilities plus a separate bathroom. The bonus is good storage and an in-room safe. The continental breakfast -Juice, Fresh fruit Salad/Granola/Yoghurt along with a selection of Pastries be eaten in the downstairs lounge or taken back to your room. The staff are exceptionally helpful and friendly ( thanks Charlotte and Charlotte) and facilities are well maintained, clean and inviting. Can’t wait to return again next year!

We were meant to come and stay at Maison Beach Front in Noosa towards the end of February. My husband had a fall and broke his hip one week before we were meant to go. This trip was fully paid through Luxury Escapes. I rang Luxury Escapes to advise them that we now cannot go to Noosa so they contacted Maison. Maison said they needed proof which is totally understandable. I emailed all the necessary information to Luxury Escapes which they forwarded to Maison. Maison came back the day before we were meant to go there with NO we will not refund your money. We have a no cancellation policy. So why did they want to see all the hospital forms then? I then said it’s not that we have changed our mind it’s the fact that my husband cannot travel they didn’t show one bit of compassion. I asked if we could use our money later on to come back there and they said NO we don’t change our dates. It’s not in our policy. They told me to get someone else to come and stay. Well seeing we were told this the day before we were meant to arrive there I had little to nil chance of getting someone due to the fact we live in Sydney. So that money just went down the drain. Just wanted to say ‘thank you Maison staff’ for having such compassion for us with what happened to my husband. I was also told that every place in Noosa all have the same policy as in no refund if you cancel. Well after Maison we were going to River Front Retreat Apartments to stay for 10 days and yes because they were such lovely compassionate people they gave us a full refund and did not ask to see any documentation about what happened to my husband just to say to us how sorry they were and they look forward to seeing us another time. We look forward to going there when we can and never going or recommending Maison Beach Front on Noosa Beach.

On our daughter-in-law's recommendation, we stayed at Noosa Heads Motel. It was for only two nights before Christmas but we were very happy there. Our room was large, airy, fresh, clean - excellent in every way. Bed and pillows very comfortable. Bathroom was large too with quality fittings. The swimming pool and its setting was beautiful, with a lovely shade pergola with barbecue. The motel is set in a very convenient location where you can walk to Noosa Junction and all its restaurants, or down to Hastings Street and Noosa Beach. Also, I cannot speak highly enough of all the staff at Noosa Heads Motel. They were most helpful from start to finish. Nothing was too much trouble. I recommend this motel unreservedly and will definitely be staying there again.