Expected a star resort experience received a 3.5 star for the accommodation, experience, ambiance and comfort. Twin share in a small bedroom apartment, no door from the bedroom to the bathroom so zero privacy. Apartment very dated unlike any resorts I've stayed anywhere, expected and paid for 5 star received 3.5 star. Room wasn't made for the whole stay, for a 5 star resorts that's appalling. The pool is very small and nothing like a resort pool, just a pool. Food is good, location is good, quiet. Service at the bar areas could be improved maybe more training..We had to ask for dipping water for the prawns we ordered and bowl to put the prawn peels. There were only 5 customers at the time at the bar eating area. For the advertised 5 star resort this is very disappointing as we were expecting a true 5 star resort experience