Mountwell Executive Suites (Jiefangbei Hongyadong) Reviews

Spacious apartment with washing machine. There is dryer option but not very dry so it will be good to have laundry rack. Corridor lights are dim. Nice stay with free drinks at level 5. Staffs are nice too. Nice location.

Location of the hotel is fantastic! Convenient to call for transport too. Room was spacious and view from the 29th floor was amazing! The staff 紫涵，二娃，林慧 were very helpful too!

Nice and clean hotel. Good location. Walking distance to bayi eating street, Jiefang Bei, hongya dong & shibati etc. Good price and good services. Superb view from my room too.

Huge and clean room right in the middle of Jiefangbei. The view is also amazing day or night. Amenities are well thought and the best part is the bed - unparalleled comfort. A haven to retreat to after being out in the scorching summer sun.

Big and clean, master bedroom has a nice view and huge bathroom. Very good price for two bedrooms and two bathrooms.

Our family recently stayed at Mountwell Chongqing (Jiefangbei) and overall, we had a wonderful experience. The location is fantastic – right in the heart of Jiefangbei, making it super convenient for shopping and dining. The panoramic suite offered breathtaking views, and the room was spacious, clean, and well-appointed, perfect for families. The front desk was exceptionally helpful, always ready to assist with a smile. Special shoutout to 金金, 紫涵, 二娃, 小林, and 慧子 (Guest Manager) for their professionalism and genuine care—they went above and beyond to ensure our comfort. The lobby’s well-stocked snacks and drinks were a lovely touch, showing their attention to guest needs. That said, we did encounter a few issues: Sewage smell in the toilet (room 2902) – Unfortunately, the master bathroom had a persistent sewage odour that permeated into the master bed room despite having the bathroom door closed. We raised the complaint to the front desk but had the misfortune of encountering an employee Mr. Yang who was not only rude but dismissive and condescending when speaking to us. He accused us of being oversensitive and even insinuated we were exaggerating the stench to get a discount. He arranged for the cleaners to fix it. And by fix, i mean opened the window and sprayed some deodorant. We said that was merely a temporary solution and the stench will return. He begrudgingly moved us to another room (room 3702) and said the stench is gone (it is not) and he would “behead” himself if it returns (he did not). The odour though still present was much more tolerable. We visited the front desk again to feedback on the odour situation and on Mr. Yang. The front desk apologised profusely on behalf of Mr. Yang and assured us we would not have to interact with Mr. Yang again. Aircon issue – On our first night in 3702, the AC shut off automatically due to a floor-wide problem, but it was fixed the next day. Washing machine issue – after moving to 3702, the washing machine broke. We called the front desk and they promptly arranged for a replacement. Unfortunately, the brand new replacement washing machine leaked after the first wash. We informed the staff and they offered to complete the wash and dry our laundry for us while we leave for our day so as to not affect our itinerary. It was unfortunate but we thought they handled the situation well. Why still 5 stars? Because every hotel have flaws—what matters is how they’re handled. Aside from that one rude staff, (the team especially the staff we praised) turned potential frustrations into minor footnotes. Their sincerity and efficiency in problem-solving reflect true hospitality, and we’d gladly return. Keep up the great work!

This hotel located in a building occupied by a few hotels. Don’t hesitate to stay here, as compared to other hotel in the building, this is the best as their lobby is at 5 floor which offer sitting area and snack during tea time. I am happy with the location, services and cleanliness too! My room facing the Yangtze river which offer fantastic view at night.

We had a great stay at this hotel! The place was very clean, and the atmosphere was comfortable and welcoming. One of the highlights was definitely the helpful and friendly staff..even though there was a bit of a language barrier, they went out of their way to assist us and made sure we had everything we needed. The front counter was well-stocked with a variety of food and drinks, which was a really nice touch for guests on the go. You can tell they genuinely care about their customers and work hard to make your stay pleasant. Would definitely recommend this hotel and would be happy to stay again! 给行政管家满分💯，前台服务真的很棒！我们上网买的东西需要退货换货，管家美女帮我们叫跑腿真的帮了很大的忙。房间也每天打扫收拾垃圾，房里也提供洗衣机。还有夜景真的很棒！

We loved our stay so much that I will give 6 stars if I can. The snack & drinks offering in the lobby is plenty and filling us when we reach late without dinner, when we woke up late for breakfast but too hungry to look for lunch. It was delicious esp. the small xiao ma hua snack (can't found outside) & chongqing cola. Room is clean (& cleaned daily) also meet our requirements of actual fridge (not small minibar fridge), 2 queen bed and good price. The location is central near Ba Yi Lu, Jie Fang Bei & the night market. No issue with didi or other transport provider allocating too.

Front desk service very helpful and spontaneous to our request. Room is very spacious and clean. Recommended for family. There is also a mahjong room, with automatic mahjong table.

Room as per photo, clean big and nice view. Service is great too! Good location.

Upgraded my room on site to have two toilets. Probably one of the best hotels I’ve stayed in. Location is central, a couple minutes walk to the monument itself and a quick taxi ride to many tourist attractions (e.g. Hongya cave, xia hao li lane, guan yin qiao). Hotel has quite a bit of food options around too. Best part, they hotel staff were extremely friendly and helpful (especially when helping us find our taobao buys).

Good service, clean environment, convenience, near main shop, easy to go out,

Hotel is centrally located near Jiefangbei. There are some snacks, fruits and drinks provided for the guests as well at the reception area. The staffs are very helpful as well. The building contains a few different hotel management which might be confusing initially.