"“Beautiful rooms ” Very friendly staff at reception, clean, spacious new decorated rooms. Comfortable mattress and pillows, black out curtains, sound proof windows. Unfortunately there's some not very good things: Breakfast is horrendous!! Very limited choice,all cold! Cold eggs and sausages! I understand it's included,but I rather pay for it,and have a normal breakfast,or don't have any,and pay less for the stay ."

"New, stylish hotel close to airport. Best for travelers, Excellent breakfast, great staff! New, clean and cozy rooms!"

"The location of the hotel is great, but the service and friendliness of the staff are very poor. Two young women are sitting at the reception and are mostly busy with their cell phones. Even during check-in and check-out, something was done on the cell phone. In addition, eye contact was avoided and people remained seated during the conversations. As a guest you felt more like a nuisance. The breakfast buffet was good. But you had to pick up coffee and tea at the bar. The orders were acknowledged with a bored groan. Again, there was no customer orientation to be seen here. Unfortunately, I cannot rate the in-house restaurant Ludo (5th floor) because I left after about 20 minutes of waiting because no waiter came to my clearly visible table. It should be mentioned that there were only about 5 guests in the restaurant and about 5 waiters were sitting at the bar without any motivation."

"The location is fantastic! Having a large mall next door (with restaurants, a food court, a supermarket, and a currency exchange) was incredibly convenient. The bus stops for the airport and tourist attractions are right in front of the hotel, making getting around super easy. While tourist spots are a bit far to walk, the bus gets you there in about 10 minutes for a cheap USD 0.4, which was great. Choosing this hotel over others within walking distance was definitely the right decision. The breakfast offers a wide variety of options, including fruits, vegetables, and Moldovan sweets. The rose jam, in particular, was delicious, and I enjoyed it with bread and yogurt every day. The restaurant itself has high ceilings, giving it an open and airy feel, and the seating is spacious and comfortable. There's also a terrace area with a nice ambiance. The restaurant staff were wonderful. Irina, the restaurant manager, was incredibly kind and attentive, quickly remembering my name and always greeting me warmly. Marin also remembered my name and greeted me by name every day. Alexandr, the assistant restaurant manager, was also very helpful, assisting with requests, currency exchange, and even explaining coins in detail. He even gave me a Moldovan coin as a souvenir, which was a lovely memory. Front desk and hotel staff were excellent. Lana and Carolina at the front desk were consistently helpful and answered my questions and requests sincerely every day. They also shared insights into Moldovan culture during our conversations, which was one of the highlights of my stay. Mihaela, the shift manager, was very professional and reassuring. The room was comfortable, and issues were handled swiftly. My room was new, clean, and comfortable. There was a minor issue with the first room, but I was immediately moved to another. When the shower pressure was a bit low, I contacted them, and the technical manager promptly came to check and resolve it. Valentina, the housekeeper, had a lovely smile, and I looked forward to seeing her every day. She made a genuine effort to speak English. There was a special touch during my stay. When I inquired about the rose jam I loved at breakfast, Hotel Manager Ana Cozma took the initiative to help. Thanks to her suggestion and arrangements, I received both the rose jam and a special bottle of wine. Later, Ana, the Sales & Guest Relations Coordinator, personally delivered them to my room. I was so touched that I teared up, and she gave me a warm hug. The wine commemorated the 20th anniversary of independence for Moldova, Georgia, and Ukraine, and its concept deeply moved me. Overall, I spent most of my 6-night stay at the hotel, and it was a very fulfilling experience, including all the interactions with the staff. It was even more memorable than just sightseeing. While the price might be a bit higher, it's definitely worth it. I will certainly stay here again on my next visit to Moldova."

"Great hotel. Clean and new rooms. Have very nice breakfast available. The location is okay, some rooms that face the streets are loud, but their AC is very nice, so no need to open a window at night. Overall very recommended, will come again!"

"This is not our hotel! We will never come back again."

"It's ok, but very noisy."

"I stay whis hotel,i had meny problems with personal!U do not recomend whis hotel!aolso the hot water not working,i need tcange room.NEWER COME BACJ HERE!Scamers!"

"Super new and very central located  Friendly stuff very good breakfast and very clean rooms"