Longemont Taihu Lake Town Hotel Reviews

Came here on May 2025 for fireworks. Chose the ancient view room for fireworks on Saturday night. The room door was quite heavy and it slammed loudly. We could even hear slammed from next door. The Taihu Ancient street opposite was quite a disappointment as only middle section was opened at late evening. From late evening they have performance n shows at few locations, which were quite entertaining. Recommend to stay 2 nights will do. The Snow city was quite small and nothing much. Should try the drive thru zoo as it was quite an experience. The circus show was so-so and the price was quite expensive.

In the best location, and can see the ancient town right in front of you.

i am so surprised staying hotel i have been to Huzhou several times , as my experiences it is best. Speaking chinese is problem, so 管家小娜 is added my wechat. When i send wechat, 管家小娜 take care of special services. Before arrive hotel, 管家小娜 cantact to me i can enroll my car as well. i am satisfied 😆

Specially booked this to watch the new year eve fireworks at taihu ancient town. Hotel is located opposite the ancient town but there is not much else in the area. Room is big and clean. Breakfast has a good variety.

We had a pleasant and a wonderful stay at Longemont. Great view of the fireworks from our room. Xiao Wei helped us right from the check in. As we don't speak Chinese, Xiao Wei faciliated communication through we chat and promptly addressed all our queries to complete satisfaction. He also provided valuable suggestions during the stay to use our time productively as we stayed at the hotel only for a night. Hotel is Highly recommended for stay.

We are a family of 3 who stayed here for 2 nights. The hotel has a penguin enclosure at its lobby and is a favourite for kids. There are also kids' train rides and car rides at the lobby. Our room had a good view of the old town and fireworks at night. But aside from these, the hotel does not match up to its title of a 5-star hotel. - There was no warm welcome or good service during our stay. - The curtains are not black-out curtains, so you will get woken up by the brightness outside at 5am. - The lifts and carpets at the corridor are often dirty and not cleaned well. Not just litter, but large chunks of dust. - Cleaning of our room the next day made it even more dirty. The cleaner just brings the dust of one room into another room. Highly suggest for the hotel to change the type of mop/ broom used. - The restaurant where we had breakfast does not provide fork and knife and said they do not have these cutlery when we requested for it. They only have chopsticks and porcelain spoons. This shows that they are not ready for international tourists.

Hotel manager was extremely helpful, she spoke English and tried her best to help us at foreigners. It was a great experience. Linen could have been changed daily, but other than that, it was great!

The room is still as good as before! The key is that the hotel is in a good location, just opposite the ancient town, which is very convenient for sightseeing and watching fireworks. The penguin house in the lobby can also control the baby for more than 10 minutes. The hotel housekeeper Xiao Shen is very considerate and patiently adjusted our room and solved various problems! He also gave us souvenirs! Although there is no refrigerator in the room, it is a bit unfriendly to people who suck milk and feed complementary foods, other services are still very satisfactory!

I brought my family to Huzhou Dragon Dream to watch the fireworks. Among many hotels, I finally chose Guzhen Hotel and booked a view room. I was a little worried after seeing the mixed reviews online. After checking in, my concerns were completely dispelled. There is a penguin house in the lobby, and I have to watch it every time I pass by. Check-in is also very fast. The housekeeper Xiaona will take the initiative to add WeChat. If you have any questions, you can contact her at any time. It is very convenient and the reply speed is also very fast. She will also inform you of the performance time. Thank you Xiaona for your service and I am very satisfied.

You can see the fireworks in the room, or go to the lawn downstairs in the conference center for a wider view. The little penguins in the hotel lobby are very cute, the big circus is exciting and worth watching, and it is very convenient to take the shuttle bus to and from the hotel. The housekeeper Xiao Shen added WeChat contact in advance before checking in, which is very considerate.

The location of the hotel is great, opposite the Taihu Ancient Town. Sitting on the balcony of the hotel room, you can see the fireworks at night. The service attitude is very good, the room is clean and tidy, the breakfast is very rich, and the Taihu Ancient Town opposite has various performances at night. The night view is very beautiful. It is a perfect travel experience and highly recommended!

Let me summarize first: If you have high requirements for details, please avoid pitfalls. If you have low requirements for details, you can choose boldly. Facilities: relatively new, newly renovated 2-3 years ago. But the texture is not strong, there is a feeling of simple decoration imitating hardcover. It looks good, but it is not very attentive in practice. For example, the furniture looks very grand, as if it is all solid wood, but in fact the chairs are about to fall apart and shake. Some rooms are special-shaped rooms, which cannot be seen when booking. Although you can see the lake view on the first night, the room ventilation is not good, and the decoration smell is heavy, which directly made my rhinitis explode... And it seems that I have a cold. Hygiene: It looks okay, but it is actually very bad. The small coffee table is dirty... I wiped it with 10 wet wipes, but it was still very dirty, so I gave up using it. Wipe the chair, it is black. The room smells dusty, and the curtains also smell very gray. It feels that the cleaning is superficial. The fabric bedhead may not be vacuumed regularly, and the curtains may not be cleaned regularly. Environment: It looks quite high-end, but the details are not good. It looks good at first glance, but it is not the case when you use it. The rooms facing the ancient town can see the fireworks and the ancient town, but the cars on the road will be very noisy, and the sound insulation is not very good. The rooms facing the mountain are a little quieter, at least you won't hear the obvious buzzing of car tires downstairs. There are penguins in the lobby on the first floor, which are quite cute. There are also waiters jumping "Subject 3" around 10 am. Service: It's okay on the surface, but it's actually very bad. Friends who don't have high service requirements may not feel the problem. In the first 36 hours after I came, I felt that although other aspects were a little worse, the service was considered 5 stars. However, the slap in the face came really quickly. After I told the customer service, front desk and housekeeping "Don't let the waiter enter the room, there is no need to clean, I brought my own bedding, toiletries and dishes, and I also threw away the garbage myself", the waiter still entered the room to clean, and obviously moved things on the table and the bathroom. Whether the boxes and beds were moved, because there were so many things, it was not visible. Reported the problem to the hotel, and directly shirked the responsibility: because there were too many people, because the waiter accidentally touched something. Is the point that the waiter was careless? They communicated with three parties not to enter the room to clean, but still made a problem. Isn't it a problem of hotel management and procedures? How dare they shirk it to a waiter? How dare they say it was because there were too many people? Why didn't they dislike the fact that there were too many people when counting the money? This hotel is not full, even if the customer service said there were too many people, there are always rooms. That is to say, this hotel can't handle a full room, or in other words, it can't handle a little more people! Management is really... lame. Restaurant: The taste is very bad. The slightly better ones are limited to very simple things, such as: soy milk, juice, fruit, steamed buns, tofu pudding, sausages, steamed potatoes, canned food, porridge, fried eggs. Any food that needs to be fried or processed is all overturned... The taste is very strong. It feels like everything is a farm dish fried with some soy sauce. Takeaway: There are very few takeaways nearby. There are not many restaurants either. Looking at the ancient town, there are actually few clean and delicious restaurants. It is simply a large-scale rollover scene for "foodies". There is only one Pizza Hut that cannot deliver within 3 kilometers, and Lao Niangjiu, KFC, and Jixiang Wonton that can deliver. There is no pharmacy within 3 kilometers. Summary: The location is good, but every aspect always gives people the feeling that there is no one here at ordinary times. Occasionally, many people come and it feels like they can't handle it. I finally drove to the city to eat and came back at night. Why don't I live in the city! Alas, this time, I didn't go to any tourist resort.

The experience of staying at Taihu Dragon Dream Ancient Town Hotel is very good! The housekeeper Xiao Yuan is very responsible and patiently answers questions from booking to check-in. There are cute penguin dolls in the room, and real penguins can be seen in the lobby. The children love it. The room has a great view, and you can directly see the panoramic view of the ancient town. You can watch the fireworks on the balcony at night, which is very convenient. The breakfast is very good, with a variety of varieties and clean. The overall cost-effectiveness is high, recommended!

The fireworks were on May Day, and the view from the balcony was quite nice. There were many guests and the restaurant was very lively, but such a large hotel really needs to be popular, and the festive atmosphere is warm. The ancient town is just opposite, which is very convenient.